Program Overview

In our Peer Support Program, Family Peer Advocates (FPAs) are uniquely qualified to provide Family Peer Support Services based on their personal experience parenting a child with similar needs and the specialized training they receive. These peer services can be provided through individual, group or other settings that fit a family’s needs.

While working with peers, Certified Recovery Peer Advocates use their recovery expertise, professional training and lived experience to engage and support peers at any point in their recovery journey.  

Caregiver Support Group is a place to find other caregivers who are facing or have faced, similar issues.  Many caregivers feel like they gain the ability to navigate all of the systems of care that they have a connection to, when they find a place that:

  • Provides support
  • Makes you feel less isolated
  • Helps to find resources
  • Form friendships
  • Have a safe place to vent
  • Allows you to share triumphs along with disappointments
  • Shows how to help you appreciate the child you have

Support Groups consist of an hour of “caregiver” support time, followed by lunch. Support Groups are open to the community and to other ICAN programs.


  • Family Peer Advocates provide family support and advocacy to parents and caregivers of children who are navigating through some system of care, such as mental or medical health, educational or developmental disabilities.

  • Certified Recovery Peer Advocates (CRPAs) provide support for peers on the journey of Recovery.

Making A Referral

Please contact Jennifer Pedersen, Peer Support Program Manager, at (315) 731-2660 or email

  • 4
    Peer Staff received national credentialing.
  • 2020
    We hired our first Youth Peer Advocates and they attended a Youth Power Event in Albany to Lobby for more funding in Children's Mental Health Services.
  • 11
    The number of team members we grew Peer Program to in 2020.

Peer Support Age Group

  • Adults
View Counties
  • Herkimer
  • Madison
  • Oneida

Why Consider Peer Support

Our Team Approach

We embrace the Wraparound model for all of our care, services and programs. Our staff works collaboratively to develop and implement customized treatment plans for the individuals and families in our programs, and each team member contributes to our clients’ successes.

Empowerment & Support

At ICAN, we strive to empower and support individuals and families facing life challenges, by providing them with the tools to make the best decisions for themselves and their families. We assist them with succeeding in any goal they may have set, whether it be recovering from addiction, finding success in the classroom, creating a healthy home for their family as they anticipate the birth of a child, or seeking support and community resources, all while keeping families together as they process through their traumas.

Access To Resources

We connect individuals and families with critical community resources, such as access to physical and mental health providers, employment opportunities, housing options, peer support groups, and Wraparound services. We understand that access to some of these services can be difficult to attain during certain life challenges, and we are here to help individuals and families overcome this obstacle.

What People Have To Say About Peer Support

I am very pleased with my Peer Services through Kids Oneida. Being part of this program has opened my eyes up to opportunities for my family. They have given me the tools to manage and maintain difficult situations involving myself and my children. Having a Peer Specialist has made it easier to understand the techniques and options available for not only my kids but myself as well.
Nicole K.
I utilize Peer Services as part of my son’s KO team. While working with my Peer Support Specialist, they make me feel heard. They also have children with special needs so I feel like they understand my family and I am not alone.
Liz N.
I am so happy that this program exists! The peers that have been assigned to me have been incredible helpful and resourceful in finding solutions that meet my family’s needs.
Kristin D.

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