Career Opportunities
Explore opportunities here if you are interested in joining our team in helping to keep families together. We strive to provide our employees with an experience that is enjoyable, supportive and rewarding in many ways.
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Quality Improvement Specialist
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Quality Improvement Specialist position.
The Quality Improvement Specialist is responsible for ensuring all services meet or exceed standards established by stakeholders and oversight agencies and identifies any trends that would prevent the agency from providing the best possible outcomes for all clients and families by performing the following duties.
The annual salary generally ranges between $45,000-$48,000 . This range is an estimate based on an applicant’s skills and experience.
*Application Deadline: Wednesday May 15, 2024*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Interpret and implement quality assurance standards as outlined in program and agency policies and procedures. Help implement program corrective action plans as necessary
- Develop procedures and continuously evaluate adequacy of quality assurance standards for programs and agency.
- Address, coordinate, and resolve consumer complaints.
- Maintain and collate data as it relates to client satisfaction surveys across all programs.
- Ensures agency adherence to Health Insurance Portability Accountability Act (HIPAA) and assists Compliance Officer in maintaining guidelines.
- Maintain reports to reflect program(s) census, trends and errors across content type.
- Develop staff and provider resources and education in response to identified trends, as directed by Supervisor.
- Participate in quality improvement program for documentation and investigation of serious reportable incidents.
- Participate and represent agency in internal and community committees as designated by supervisor.
Education/Experience
- Bachelor's degree (B. A.) from four-year college or university in human services or related field preferred.
- A minimum of one to three years’ experience in the human services field and/or related experience in Quality Improvement.
- Must possess relevant experience in an OMH, OCFS, TBI/NHTD and/or non-profit agency capacity.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Director of Managed Services
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Director of Managed Services position.
The Director of Managed Services will oversee the operational aspects of our client engagements, ensuring high-quality service delivery, client satisfaction, and continuous improvement. The Director promotes the philosophy and mission of the agency by performing the following duties.
The annual salary generally ranges between $85,000-$95,000. This range is an estimate based on an applicant’s skills and experience.
*Application Deadline: Friday May 10, 2024*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Serve as the primary point of contact for key nonprofit clients, building strong relationships and understanding their unique needs.
- Collaborate with clients to develop customized service plans tailored to their specific requirements and objectives.
- Proactively address client concerns, provide regular updates, and ensure client satisfaction with our services
- Lead and motivate a team of managed services professionals, including project managers, administrators, and specialists.
- Provide coaching, guidance, and professional development opportunities to team members to enhance their skills and capabilities
- Foster a culture of accountability, collaboration, and continuous improvement within the managed services team.
- Oversee the execution of service delivery according to established standards and best practices
- Monitor key performance indicators (KPIs) and metrics to assess the effectiveness and efficiency of service delivery.
- Implement quality assurance processes and mechanisms to ensure consistently high-quality outcomes for clients
- Drive operational excellence and efficiency within the managed services function, optimizing processes and workflows to maximize productivity and value.
- Identify opportunities for automation, process improvement, and technology enhancements to streamline operations and deliver greater value to clients.
- Ensure compliance with relevant regulations, industry standards, and best practices in nonprofit administration.
- Collaborate with senior leadership to develop and execute strategic initiatives aimed at expanding our managed services offerings and growing our client base.
- Identify market trends, emerging needs, and competitive opportunities to inform strategic decision-making and business development efforts.
- Contribute to the development of marketing collateral, proposals, and presentations to promote our managed services capabilities to prospective clients.
Education/Experience
- Bachelor's degree in business administration, nonprofit management, or a related field; advanced degree preferred.
- Proven experience (4+ years) in a leadership role overseeing managed services, client services, or operations, preferably within the nonprofit sector.
- Strong understanding of nonprofit administration, including financial management, human resources, and technology support
- Excellent communication, interpersonal, and relationship-building skills, with the ability to interact effectively with nonprofit leaders and stakeholders.
- Demonstrated leadership and team management abilities, with a track record of inspiring and developing high-performing teams.
- Strategic thinker with the ability to translate client needs and market insights into actionable plans and initiatives.
- Results-oriented mindset with a focus on delivering exceptional service, driving continuous improvement, and achieving business objectives.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Community Educator
School Based Services
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time positions for a Community Educator.
The Community Educator works in close conjunction with and reports to the Education and Training Program Manager to provide full customized and evidence-based training to address substance abuse in a proactive and preventative manner. The OPT will have experience training different populations across different media platforms working as part of a training team to deliver innovative and high-quality training as identified by our partners. The Community Educator promotes the philosophy and mission of the agency by performing the following duties.
The annual salary generally ranges between $49,000-$53,000. This range is an estimate based on an applicant’s skills and experience.
*Application Deadline: Friday May 10, 2024*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Required to successfully complete and be certified to become a Train the Trainer in Overdose Lifeline’s This is Not About Drug Training Program, Overdose Lifeline’s School Naxolone Opioid Overdose Training Program and SBIRT and/or any other Evidenced Based Program Model (EBP) identified as pertinent to the project.
- Responsible for launching School Opioid Prevention Meeting, with meetings held every month to provide training and technical assistance.
- Works with team on the design and delivery of Opioid Prevention training as well as other pertinent trainings to be delivered.
- Provides training and education sessions, both in-person and through virtual platforms (i.e. Zoom, Microsoft Teams etc.).
- Works with district leadership to identify training needs and opportunities.
- Creates an annual training calendar mapping out various training workshops across the district.
- Works closely with ICAN Leadership to design, deliver and track training offerings.
- Assists in the creation and delivery of resources that will help participants find appropriate Mental Health supports in their communities.
- Works with Education and Training Program Manager to create resources and tools to track data (such as # of participants, pre/post tests, # of referrals made, etc.).
- Maintains accurate, up-to-date records in ICAN’s electronic data record in order to track metrics, outcomes, and gaps & needs in the project.
- Assists in the training and development of additional internal ICAN trainers.
- Additional duties may be assigned, on an as needed basis.
Education/Experience
- Bachelor’s Degree in Education, Special Education, Psychology, Social Work, or related field required
- Minimum of two years relevant experience designing, developing and delivering training and educational presentations. Additional professional development in specialty areas helpful.
- Experience working in Behavioral or Mental Health field preferred. Ability to adjust to student, staff, and program needs.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Care Management Supervisor
Children’s Care Management
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Care Management Supervisor position, in the Children's Care Management program. (Click here for program information).
The Care Management Supervisor oversees all care management staff and all activities related to the development and implementation of individualized plans of care. The Supervisor adheres to and promotes the philosophy and missions of the company by performing the following duties.
Annual Salary: $50,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - Friday
*Application Deadline: Friday, May 10th, 2024*Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for day-to-day oversight of care management staff and their duties.
- Reviews all enrollment referrals and assigns cases to care managers.
- Organizes workflow and ensures staff have a working understanding of duties and tasks.
- Monitors staff productivity and provides guidance and coaching.
- Provides supervision, case reviews and completes employee evaluations.
- Works with Program Manager to create a process for time lines and quality assurance.
- Identifies and utilizes both formal and informal community supports and networks.
- Participates in community committees as designated by the Program Director.
- Ensures adherence to all Department of Health and Health Home guidelines and standards.
- Attends agency and Health Home trainings and ensures all staff are up to date on necessary trainings. Supervisor will be HARP trained.
- Works collaboratively with Program Manager and Outreach Manager to ensure positive communication of program operations.
- Works with identified staff trainers to ensure new staff onboarding and training is comprehensive and accurate.
Education/Experience
- Bachelor's degree (B. A.) in human services or mental health field from four-year college or university.
- A minimum of two years of experience providing service coordination for community-based services to individuals, preferably adults.
- Supervisory and/or care management experience strongly preferred.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Family Service Coordinator
Kids Oneida
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Family Service Coordinator position in the Kids Oneida program (Click here for program information).
The Family Service Coordinator oversees all activities related to the development and implementation of individualized plans of care to Severely Emotionally Disturbed youth and their families. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.
The annual salary generally ranges between $44,000-$48,000. This range is an estimate based on an applicant’s skills and experience.
Non-Exempt position, paid at an hourly rate.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Conducts outreach to engage child(ren) and assist families with an understanding of agency philosophy and policies
- Links child(ren) and their families to appropriate resources and services in a timely and coordinated manner
- Assists the child(ren) and family with the development, implementation and monitoring of their individualized plan of care and schedules quarterly meetings to review, revise and discuss such plans.
- Acts as a liaison between child(ren) and family, agency personnel and other service providers as necessary and appropriate.
- Provides advocacy for the development of services and resources that do not currently exist within the community but are deemed necessary.
Education/Experience
- Bachelor's degree (B. A.) in human services or mental health field from four-year college or university.
- At least two years related experience and/or training; or equivalent combination of education and experience.
- Valid NYS Driver's License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Care Coordinator
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicant to fill a Full-Time Care Coordinator position in the Town Of Webb Union Free School District (Old Forge), within the Adult and Children's Care Management programs (click here for Program information.)
The Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.
Annual Salary: $44,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - FridayPlease make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for outreach and engagement to formally enroll referred children and adults into the care management program.
- Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
- Develops a Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
- Ensures all initial linkages are established and maintained.
- Collaborates with all services providers and establishes team communication plan.
- Monitors goals on a continuing basis and that team is communicating.
- Monitors and ensures that care plan is relevant to health home policies and procedures.
- Consults with family members and social supports to maintain support consistency.
- Advocates for additional services and linkages as appropriate.
- Maintains current care management documentation and information regarding care management activities within the required health IT system.
- Additional duties may be assigned, on an as needed basis.
Education/Experience
- Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred.
- At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Youth Care Coordinator
Children’s Care Management
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Youth Care Coordinator position in Madison County, within the Children's Care Management program (click here for Program information.)
The Youth Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Youth Care Coordinator adheres to and promotes the philosophy of the company by performing the duties listed below.
Annual Salary: $44,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - FridayPlease make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for outreach and engagement to formally enroll referred children into the care management program.
- Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
- Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
- Ensures all initial linkages are established and maintained.
- Collaborates with all services providers and establishes team communication plan.
- Monitors goals on a continuing basis and that team is communicating.
- Monitors and ensures that care plan is relevant to health home policies and procedures.
- Consults with family members and social supports to maintain support consistency.
- Advocates for additional services and linkages as appropriate.
- Maintains current care management documentation and information regarding care management activities within the required health IT system.
Education/Experience
- Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university.
- At least two years experience in Human Services, primarily Mental Health and Substance Abuse.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 8 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Adult Care Coordinator
Adult Care Management
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Adult Care Coordinator position, within the Adult Care Management program (click here for Program information.) Montgomery County
The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.
Annual Salary: $44,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - FridayPlease make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for outreach and engagement to formally enroll referred adults into the care management program.
- Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
- Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
- Ensures all initial linkages are established and maintained.
- Collaborates with all services providers and establishes team communication plan.
- Monitors goals on a continuing basis and that team is communicating.
- Monitors that care plan is relevant to health home policies and procedures.
- Consults with family members and social supports to maintain support consistency.
- Advocates for additional services and linkages as appropriate.
- Maintains current care management documentation and information regarding care management activities within the required health IT system.
Education/Experience
- Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university.
- At least one year experience in Human Services, primarily Mental Health and Substance Abuse.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Community Based Support Specialist
Child and Family Treatment and Support Services (CFTSS)
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time Community Based Support Specialist positions, in our CFTSS and SPIN Programs. We are looking to fill these positions specifically in Herkimer and Madison counties.
The Community Based Support Specialist works as part of a multidisciplinary team and provides direct services to children and families engaged by ICAN. The wraparound service provider makes service decisions in a variety of settings including biological, pre-adoptive, and/or foster homes, schools, and communities to meet the needs and preferences of the children and families. They are expected to promote the philosophy and mission of the agency through the following (but not limited to) roles:
● Family Skills Training
● Curfew Checks
● Rise and Shine Services
● Crisis Avoidance
● Psychosocial Rehabilitation
● Rehabilitative Psychoeducation
● Strength Based Service Planning
● Daily Living Skills/Community Integration TreatmentThe annual salary generally ranges between $40,000-$43,000. This range is an estimate based on an applicant’s skills and experience.
Non-Exempt position, paid at an hourly rate.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.Duties & Responsibilities
- Demonstrate skills that promote a safe physical and emotional environment for the participant within the context of their living environment and community.
- Successfully complete any/all required trainings (general orientation and service specific) within established timeframes.
- Adhere to all agency policies including confidentiality, attendance, and cultural sensitivity.
- Provide any/all services assigned in the active service plan. Including completion of annual and ongoing functional assessments.
- Attend any/all scheduled team meetings with the Participant and providers and/or with any other individuals involved in the planning and care.
- Remain in contact with participant, natural support and service coordinator and other providers to ensure continuity of care.
- Act as a liaison between client and family, agency personnel and other service providers as necessary and appropriate.
- Participate in the agency’s utilization review, incident reporting and quality improvement program as deemed appropriate by the supervisor.
- Work directly with participants to provide assistance with learning skills such as budgeting, grocery shopping, home maintenance, pre-vocational training, cognitive remediation, problem solving, and development of functional compensation strategies, medic
- Work flexible hours as dictated by service need including working weekends, evenings, and split shifts as required.
- Travel is required in order to provide services in multiple settings including, but not limited to family homes, local schools, community programs, and places of employment.
Education/Experience
- Education and experience will establish which services are able to be provided.
- Preferred: Associate’s Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor’s Degree in Education, Special Education, Psychology, Social Work, Human Services or related field required.
- Additional professional development in specialty areas helpful. Ability to adjust to children, staff, and program needs.
- Experience working with children with severe emotional and behavioral problems required.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Youth ACT Mental Health Professional
Youth ACT
*Signing Bonus of $3,000 available for this Position*
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Youth ACT Mental Health Professional position.
ICAN’s Youth Assertive Community Treatment (ACT) is a program designed to address the significant mental health needs of youth ages 10 to 21, who are at risk of entering, or returning home from, high end services, such as inpatient settings or residential services, through the use of a multi-disciplinary team.
The Mental Health Professional is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Licensed Mental Health Professional will address the clinical needs of the children and the complex needs of the entire family unit. Will adhere to and promote the philosophy and mission of the company by performing the following duties.
The annual salary generally ranges between $64,000-$66,000. This range is an estimate based on an applicant’s skills and experience.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Provide case contacts, which include home visits. Complete assessments, provide individual/family/group therapy, treatment planning, monitoring and crisis management.
- Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based.
- Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve age–appropriate developmental milestones.
- Provides crisis response, which includes a rotating on call schedule amongst the ACT team members.
- Participation in daily morning team meetings and bi-weekly supervision.
- They must successfully complete the required ACT Institute trainings as well as obtain and maintain CANS certification
Education/Experience
- Professional License by the New York State Education Department is required and operating within the practitioner’s scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapists (LCAT).
- At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional and behavioral impairments (commensurate with RTF or CR level of care), histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience.
- Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Home-Based Crisis Intervention Manager
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill the Full-Time Home-Based Crisis Intervention Manager position.
The Home- Based Crisis Intervention Manager is an integral part of the HBCI team and is responsible for the day-to-day oversight of the HBCI program. The HBCI Manager must be a Licensed Mental Health Professional. The HBCI Manager will supervise a team consisting of clinical Interventionists. The HBCI Program provides intensive, short-term therapeutic treatment interventions to children and youth at imminent risk of out of home placement, psychiatric hospitalization, and children in transition from hospital or residential setting back into their home. Services will be delivered using a family driven, youth guided, trauma informed, culturally responsive and developmentally sensitive approach. A collaborative team approach with high supervisory involvement will be instrumental in the service delivery of this model. This model will offer support 24 hours a day, 7 days a week. Services are provided in the home and community-based settings. They will adhere to and promote the philosophy and mission of the company by performing the following duties.
The annual salary generally ranges between $67,000-$71,000. This range is an estimate based on an applicant’s skills and experience.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for the supervision of the HBCI program staff.
- Provides clinical oversight and direction to HBCI program staff.
- Leads team organizational and clinical meetings.
- Provide Clinical guidance and ensures high quality service delivery
- Demonstrated ability in screening and assessment.
- Demonstrated ability in clinical documentation.
- Provide individual and group supervision.
- Provide case consultation.
- Provide case coverage in Interventionist absence.
- Will be available to support and consult with team as needed.
- Ensures HBCI services are delivered in compliance with all relevant contractual and regulatory standards of service delivery and documentation.
- Monitor and evaluate program activities to ensure quality and effectiveness.
- Provide on-call rotation duties and coverage as needed.
- Assists with additional projects and/or duties as needed.
Education/Experience
- Licensed Mental Health Professional Required (LMSW, LCSW, LMHC or LMFT)
- Experience in program leadership and development
- Experience working with children and youth in crisis situations
- Experience in utilization of trauma-informed practices
- Strong Management Skills
- Ability to make sound judgment and possess reasoning abilities during crises
- Excellent Verbal and written communication skills
- Demonstrated commitment to teamwork
- Ability to role model and teach effective de-escalation techniques to families and staff
- Must possess a valid NYS driver’s license.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Kids Otsego Service Coordinator
Kids Otsego
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full Time Service Coordinator position in the Kids Otsego program (click here for Program Information).
The Kids Otsego Service Coordinator oversees all activities related to the development and implementation of individualized service plans in a preventive context and promotes the philosophy and mission of the company by performing the duties listed below.
Annual Salary: $44,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - Friday
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Conducts outreach to engage clients and assist families with an understanding of agency philosophy and policies.
- Responsible to travel within the county and meet with clients within homes and schools.
- Links clients and their families to appropriate resources and services in a timely and coordinated manner.
- Assists the client and family with the development, implementation and monitoring of their individualized service plan of scheduled meetings to review, revise and discuss such plans as required.
- Schedules monthly team meetings with the family, service providers and any other individuals identified as a team member.
- Acts as a liaison between client and family, agency personnel, DSS staff and other service providers as necessary and appropriate.
- Provides advocacy for the development of services and resources that do not currently exist within the community but are deemed necessary.
- Identifies and utilizes both formal and informal community supports and networks.
- Completes all required documentation in a comprehensive and timely manner as required by DSS and KO regulations including mandatory face to face contacts.
- Attends agency in-services, workshops and seminars as required.
- Attends family court as necessary.
Education/Experience
- Bachelor's degree (B.A.) in human services or mental health field from four-year college or university.
- At least two years related experience and/or training; or equivalent combination of education and experience.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Behavior Specialist
School Based Services
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time School-Based Behavior Specialist position in Verona, NY. (Click here for program information.)
The Behavior Specialist assists teachers, the clinical coordinator and administrators to work with students’ with severe emotional and behavioral problems to reach their individual educational and therapeutic goals, as well as improve their social interactions within a school community. Organize and implement academic and experiential activities and provide therapeutic support for students in day treatment programs. Promotes the philosophy and mission of the agency by performing the following duties.
Annual Salary: $37,800, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - Friday (hours following the school schedule)Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Assist in the development of the treatment plan and the identification and implementation of behavioral rules and consequences.
- Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals.
- Monitors student behavior in classroom setting based on information gathered and observed for each assigned student.
- Participates in program development, case management and supervision.
- Assists in setting limits with compassion.
- Directs students to use positive behaviors for success in the classroom and with diverse teaching styles.
- Utilizes appropriate interventions designed to help students practice coping skills, achieve academic success and eventually apply for transition back to “home” school.
- Designs, conducts and/or assists in group activities, including recording progress notes for each group and supervises lunchroom and recess, when assigned.
- Assists teachers in classroom management including assisting Clinicians by sharing information, meeting with administrators in determining students individual educational and therapeutic goals, supporting building social interactions within a school and local community.
- Adheres to best practices in professional ethics and boundaries.
- Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support.
- Obtains behavior modification by using specific behavior management techniques.
Education/Experience
- Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor’s Degree in Education, Special Education, Psychology, Social Work, or related field required with at least two years relevant experience in traditional and non-traditional youth service setting required.
- Additional professional development in specialty areas helpful. Ability to adjust to student, staff, and program needs. Experience working with students with severe emotional and behavioral problems required.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Registered Nurse (Part-Time)
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Part-Time Registered Nurse (RN) position.
As a key member of the agency’s healthcare team, the RN plays a critical role in delivering exceptional care and support to individuals of all ages struggling with mental health challenges. This position offers a unique opportunity to make a significant impact in the well-being of individuals in our community. This position promotes the philosophy and mission of the agency by performing the following duties.
The hourly rate generally ranges between $37.00/hour and $40.00/hour. This range is an estimate based on an applicant’s skills and experience.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Clinical Assessment and Care: Develops, implements, and evaluates individualized care plans. Administration of medications as assigned, including Injectable Psychotropic Medication. Monitors and documents patient progress and response to treatment.
- Collaborative Care: Works closely with psychiatrists, social workers, and other healthcare professionals to provide integrated care. Participates in multidisciplinary treatment team meetings to review and adjust care plans.
- Patient and Family Education: Educates patients and their families about mental health conditions, treatment options, and self-care strategies.
- Crisis Intervention: Provides immediate assistance during crisis situations, including de-escalation and support. Follows established protocols for managing psychiatric emergencies.
- Documentation and Reporting: Maintains accurate and up-to-date electronic health records (EHR). Prepares and submits reports as required by regulatory agencies and funding sources.
- Compliance and Quality Assurance: Adheres to all relevant healthcare laws, regulations, and ethical standards. Participates in quality improvement and performance evaluation activities.
- Professional Development: Stays current with advancements in psychiatric nursing and mental health care through ongoing education and training.
- Performs other duties as needed and as assigned.
Education/Experience
- Licensed Registered Nurse, required.
- Must have thorough knowledge of services provided, well developed advocacy skills, and a knowledge and understanding of psychiatric supports.
- 1-3 years of experience working with youth with severe emotional and behavioral health challenges required.
- Previous experience in psychiatric nursing or mental health settings strongly preferred.
- Strong communication and interpersonal skills.
- Compassion and empathy for individuals experiencing mental health challenges.
- Ability to work effectively in a collaborative, multidisciplinary team.
- Knowledge of electronic health record (EHR) systems.
- CPR and First Aid certification.
- Valid NYS Drivers License required
Employee Benefits
- 401K Retirement Plan
- NYS Paid Sick Leave
- Employee Assistance Program
- Employee Wellness Benefit
- Longevity Awards
- Voluntary Benefits
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now