Career Opportunities

ICAN offers a variety of career opportunities for individuals to work with children and their families in a field that is rewarding, challenging and dynamic.

Explore opportunities here if you are interested in joining our team in helping to keep families together. We strive to provide our employees with an experience that is enjoyable, supportive and rewarding in many ways.
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  • Street Outreach Worker

    Street Outreach

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking multiple innovative and experienced applicants to fill a Full-Time Street Outreach Worker position.

    The Street Outreach Worker is responsible for performing street outreach to the homeless in Utica, Rome, and elsewhere in Oneida County. The street outreach team is responsible for identifying homeless persons and families in unsheltered situations (cars, streets, abandoned buildings, out in the woods, etc.) as well as homeless persons and families who present at Oneida County Department of Social Services or at local homeless shelters or soup kitchens. The purpose of the outreach worker is to engage homeless persons and families to build trusting relationships that will provide a foundation for seeking and accepting services that will allow them to become independent and permanently housed. The outreach worker will provide information and referral services and resources as needed.

    Annual Salary Rang: $42,000-$45,000, Non-Exempt, paid at an hourly rate.


    Shift: Monday - Friday, 11am to 7pm, with a rotating on-call component.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Conduct mobile outreach and create client service engagement opportunities for homeless individuals and families on the streets.
    • Responsible for crisis response and intervention, shelter referrals, and linking families with the appropriate destination for continued services, including referral to and/or enrollment in the CoC’s Coordinated Entry System and linking individuals and families with the appropriate level of housing and services.
    • Actively collaborate with other homeless services providers and community resources to facilitate access to the continuum of community services including, basic needs, food, clothing, shelter, hygiene, and laundry; housing assistance; substance abuse education and treatment
    • Assist homeless individuals/families with accessing resources and making referrals; continuing to engage and follow up with unsheltered homeless individuals/families until shelter or permanent housing is obtained.
    • Assist in obtaining housing readiness documentation such as ID, social security card and income verification.
    • Maintain complete client records, daily activity logs, mileage logs, and other reports as directed.
    • Attend team meetings, case conferences, training workshops and community meetings as needed.
    • Work in close partnership with the Mohawk Valley Housing and Homeless Coalition Planning Office. This includes participating actively in Mohawk Valley Housing and Homeless Assistance Coalition Plenary Meetings and assisting with the annual HUD Point-In-Time count.
    • Assist with screening of potential program participants for Rapid Re-housing programs, which may include VI--SPDAT.
    • Follow safety protocols for community street outreach.
    • Complete required data entry into Homeless Management Information System Database (HMIS).

    Education/Experience

    • Bachelor’s Degree in social work with 1 year or more working experience in a human service or related field - OR -
    • Associate’s Degree in a human service field and 2 or more years of social services experience working with persons and families who are homeless or who have experienced homelessness. - OR –
    • High school diploma/GED and 5 years’ experience working with persons and families who are homeless or who have experienced homelessness.
    • Valid NYS Driver’s License required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Birthday Leave
    • Paid Bereavement Time
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Adult Care Coordinator (Oneida County)

    Adult Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time Adult Care Coordinator positions within the Adult Care Management program (click here for Program information). This position is for Oneida County, NY.

    The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.

    Annual Salary: $44,000-47,000, Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday. With Hybrid opportunities.

     

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Responsible for engagement with adults in the care management program.
    • Responsible for conducting monthly home visits to meet with assigned clients. Requires traveling to these face to face contacts at a frequency based on case acuity.
    • Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees.
    • Develops Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
    • Ensures all initial linkages are established and maintained.
    • Collaborates with all services providers and establishes team communication plan.
    • Monitors goals on a continuing basis and that team is communicating
    • Monitors that care plan is relevant to health home policies and procedures.
    • Consults with family members and social supports to maintain support consistency.
    • Advocates for additional services and linkages as appropriate.
    • Maintains current care management documentation and information regarding care management activities within the required health IT system.

    Education/Experience

    • Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred.
    • At least one-year experience in Human Services
    • Valid NYS Drivers License required

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Youth Care Coordinator (Utica)

    Children’s Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Youth Care Coordinator position, within the Children's Health Homes program (click here for Program information.)

    The Youth Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy of the company by performing the duties listed below.

    The annual salary generally ranges between $44,000-$47,000. This range is an estimate based on an applicant’s skills and experience.

    This is a non-exempt position, paid at an hourly rate.
    35-hour workweek, Monday - Friday. With Hybrid opportunities.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Outreach and engagement to formally enroll referred children into the care management program.
    • Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
    • Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
    • Ensures all initial linkages are established and maintained.
    • Collaborates with all services providers and establishes team communication plan.
    • Monitors goals on a continuing basis and that team is communicating.
    • Monitors that care plan is relevant to health home policies and procedures.
    • Consults with family members and social supports to maintain support consistency.
    • Advocates for additional services and linkages as appropriate.
    • Maintains current care management documentation and information regarding care management activities within the required health IT system.
    • Attends agency in-services, workshops and seminars as required.
    • Responsible for conducting monthly visits to meet with assigned clients. Requires traveling to these face to face contacts at a frequency based on a case acuity.
    • Additional duties may be assigned, on an as needed basis.

    Education/Experience

    • Bachelor's Degree (B.A.) in human services or mental health field from a four-year college or university.
    • At least two years experience in Human Service, primarily Mental Health and Substance Abuse.
    • A valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Director of Marketing

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Director of Marketing position. 

    The Director of Marketing provides strategic and operational leadership for ICAN’s marketing department, translating organizational priorities into effective marketing strategies, campaigns and measurable outcomes. Reporting to the Vice President of Development & Marketing, the Director leads the annual marketing plan, manages marketing staff and external partners, and ensures ICAN’s brand, communications and marketing efforts support organizational growth, mission impact and community engagement.

    Salary: This is an exempt position. The salary range for this position is $75,000- $82,000

    This range is an estimate based on an applicant’s skills and experience.

    Working hours are 8:30am-4:30pm, Monday through Friday for a 35-hour workweek. 

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Lead the development and execution of ICAN’s annual marketing strategy, objectives, calendar and campaigns.
    • Establish marketing priorities aligned with ICAN’s strategic plan, organizational goals, audience needs and available resources.
    • Lead ICAN’s brand positioning, messaging and storytelling strategy, ensuring a consistent organizational voice across programs and platforms.
    • Manage and develop marketing staff providing oversight with internal teams and external marketing partners, agencies and vendors.
    • Oversee internal marketing production and projects, ensuring high standards of quality, consistency and professionalism; adherence to ICAN brand standards; and alignment with organizational marketing priorities, objectives and timelines.
    • Oversee digital marketing, website, SEO, social media, email, advertising, public relations and other external communications.
    • Develop marketing strategies that support program awareness, qualified referrals, regional growth, philanthropy, community engagement and employee recruitment.
    • Lead impact-focused campaigns and communications that demonstrate measurable outcomes and community impact.
    • Partner with Development, Human Resources, program leadership and other departments to align marketing with organizational priorities.
    • Establish marketing performance measures and use data to evaluate campaigns, audience engagement, website performance, referrals and overall marketing effectiveness.
    • Manage marketing budgets, resources and workflows to ensure effective use of organizational and external resources.
    • Lead quarterly marketing reviews and recommend opportunities to start, stop, continue or modify marketing activities based on results and strategic priorities.

    Education/Experience

    • Bachelor’s degree in Marketing, Communications, Business, Public Relations or related field.
    • 5+ years of progressively responsible marketing or communications experience, including leadership or management experience.
    • Demonstrated experience developing and implementing integrated marketing strategies and campaigns.
    • Experience managing staff, agencies, vendors or cross-functional projects.
    • Nonprofit, human services or community-based organization experience preferred.
    • Strong knowledge of digital marketing, social media, website management, SEO, public relations and analytics
    • Excellent communication, organizational, project management and relationship-building skills.
    • Ability to think strategically while effectively overseeing execution in a fast-paced environment.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Case Planner

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill the Full-Time Case Planner position.

    The Case Planner provides direct support and intensive preventive case planning for children and families involved with Oneida County Department of Family and Community Services (OCDFCS), who may be at risk of being placed into foster care. This role utilizes a strength-based wraparound approach that involves assessing client/family needs, linking families to appropriate services, developing and monitoring individualized plans of care, and ensuring compliance with all OCDFCS, state, and federal regulations. The Case Planner acts as a liaison between families, OCDFCS, service providers, and the community, and promotes the safety, well-being, and stability of children and families. This role requires strong communication, organizational, and community engagement skills to help families achieve positive outcomes in alignment with agency philosophy and regulatory requirements.

    Annual Salary: $50,000, Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday with flexible schedule to meet the needs of the families.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Support permanency planning efforts by working collaboratively with families, agency personnel and OCDFCS to prevent foster care placement, expedite safe reunification when placement occurs, and reduce the likelihood of re-entry into care.
    • Conduct outreach to engage referred clients and families, assisting them in understanding agency philosophy, policies, and services.
    • Maintain a caseload of 10-15 families, providing strength-based, family-centered, and culturally competent care and quality service to each family.
    • Link clients and families to appropriate resources and services in a timely, coordinated manner. Maintain routine follow-up on linkages and referrals made.
    • Review, create, and update service plans in collaboration with families, supervisors, and OCDFCS; submit revisions for approval prior to implementation.
    • Schedules routine review meetings to update and discuss progress.
    • Schedule and facilitate monthly team meetings with families, service providers, and other relevant stakeholders.
    • Conduct at least 2 contacts per month (one home visit and one face-to-face contact) with each child/family on caseload.
    • Serve as a liaison between client/family, OCDFCS, agency personnel, and community service providers as needed.
    • Identify and utilize formal and informal community supports and networks to meet client/family needs.
    • Maintain accurate, timely documentation and comprehensive client files in accordance with OCDFCS, ICAN, state and federal regulations.
    • Attend all required meetings, court appearances, and conduct face-to-face client contacts as required.
    • Participate in agency in-services, workshops, and seminars as required.
    • Report incidents promptly and engage in quality improvement initiatives as directed by the supervisor.
    • Travel within the county to meet clients in their homes, schools, or other relevant settings.
    • Trainings as necessary and scheduled.
    • Additional duties may be assigned, on an as needed basis.

    Education/Experience

    • Bachelor's Degree in Human Services or related field;
    • Plus at least one year of experience working with youth and their families.
    • Experience working in child welfare setting preferred.
    • A valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • RED (Raiders' Extended Day) Program Manager

    School Based Services

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time RED Program Manager position. (Click here for program information)

    The RED (Raiders’ Extended Day) Program Manager is responsible for the daily oversight, development, and strategic management of ICAN’s support of UCSD RED program across seven elementary schools. This position ensures the delivery of high-quality, engaging, and student-centered extended day services. The Program Manager will supervise RED Enrichment Coordinators, manage program logistics and compliance, and collaborate with district leadership to align extended day programming with broader educational goals.


    Salary:  The annual salary range is $60,000 to $65,000. This range is an estimate based on an applicant’s skills and experience.

    35-hour workweek; Monday- Friday:  10:30am- 6:30pm (Or later as needed).


    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Provide direct oversight and support to seven RED Enrichment Coordinators across district school sites.
    • Ensure consistent program delivery, staffing, and operational excellence across all RED sites.
    • Coordinate with school administrators to align RED programming with student and school needs.
    • Develop systems for scheduling, curriculum planning, and activity implementation across sites.
    • Collect and report on student attendance, enrollment, and outcome data.
    • Support compliance with funding and regulatory requirements.
    • Assist with budget monitoring and resource planning for each site.
    • Serve as the liaison between ICAN, school leadership, and families.
    • Ensure culturally responsive and inclusive program practices.
    • Coordinate outreach and enrollment strategies to support student access and participation.
    • Provide coaching, supervision, and evaluation of RED Enrichment Coordinators.
    • Facilitate training, meetings, and collaborative planning for site staff.
    • Monitor staffing patterns to ensure compliance with student-to-staff ratios.

    Education/Experience

    • Bachelor’s degree in Education, Human Services, or related field.
    • Minimum 2 years of experience in youth program management, preferably in an educational or nonprofit setting.
    • Experience supervising staff and coordinating multi-site programs.
    • A Valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Adult Care Coordinator (Health Home Plus)

    Adult Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking multiple innovative and experienced applicants to fill the Full-Time Adult Care Coordinator position's, within the Adult Care Management Health Homes Plus program in Oneida County (click here for Program information.). 

    The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.

    Annual Salary: $48,000, Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday with Hybrid Opportunities

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Responsible for engagement with adults in the care management program.
    • Conducts assessment, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
    • Develops Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
    • Ensures all initial linkages are established and maintained.
    • Collaborates with all services providers and establishes team communication plan.
    • Monitors goals on a continuing basis and that team is communicating.
    • Monitors that care plan is relevant to health home policies and procedures.
    • Consults with family members and social supports to maintain support consistency.
    • Advocates for additional services and linkages as appropriate.
    • Maintains current care management documentation and information regarding care management activities within the required health IT system.
    • Maintain Health Home Plus caseload of 15-20 clients.
    • Provide Care Management services to Health Home Plus members with recent homelessness, recent incarceration and/or frequent impatient hospitalizations.
    • Conduct: minimally two face to face client contacts per month with two collateral contacts as well as supporting the client with any referrals for other supported services.
    • Participate in all required Health Home Plus trainings and Supervision required for Health Home Plus Care Management.
    • Additional duties my be assigned, on an as needed basis.

    Education/Experience

    • A Master's degree in one of the qualifying fields and one-year of experience, OR
    • A Bachelor's degree (B.A.) or higher in any field with three years of experience, or two years of experience as a Health Home Care Manager serving SMI or SED population; OR
    • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two years of relevant experience.
    • Qualifying Fields: Degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation, recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services.
    • A valid NYS Driver's License is required.
    • Cleared with the New York State Central Registry and Department of Health

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Community Based Support Specialist

    SPIN

    Integrated Community Alternatives Network (ICAN), a Community-Based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Community Based Support Specialist position, in our SPIN Programs. 

    The Community Based Support Specialist works as part of a multidisciplinary team and provides direct services to children
    and families engaged by ICAN. The wraparound service provider makes service decisions in a variety of settings including schools and communities to meet the needs and preferences of children and families. They are expected to promote the philosophy and mission of the agency through the following (but not
    limited to) roles:

    ● Family Skills Training
    ● Curfew Checks
    ● Rise and Shine Services
    ● Crisis Avoidance
    ● Psychosocial Rehabilitation
    ● Rehabilitative Psychoeducation
    ● Strength Based Service Planning
    ● Daily Living Skills/Community Integration Treatment

    The annual salary range is $40,000 to $44,000. This range is an estimate based on an applicant’s skills and experience.        35-hour workweek, Monday - Friday with Hybrid Opportunities. 

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Demonstrate skills that promote a safe physical and emotional environment for the participant within the context of their living environment and community.
    • Successfully complete any/all required trainings (general orientation and service specific) within established timeframes.
    • Adhere to all agency policies including confidentiality, attendance, and cultural sensitivity.
    • Provide any/all services assigned in the active service plan. Including completion of annual and ongoing functional assessments.
    • Attend any/all scheduled team meetings with the Participant and providers and/or with any other individuals involved in the planning and care.
    • Remain in contact with participant, natural support and service coordinator and other providers to ensure continuity of care.
    • Act as a liaison between client and family, agency personnel and other service providers as necessary and appropriate.
    • Complete all required documentation in a comprehensive and timely manner as required by the Department of Social Services and ICAN regulations.
    • Participate in the agency’s utilization review, incident reporting and quality improvement program as deemed appropriate by the supervisor.
    • Work directly with participants to provide assistance with learning skills such as budgeting, grocery shopping, home maintenance, pre-vocational training, cognitive remediation, problem solving, and development of functional compensation strategies, medication management, and self-care skills.
    • Work flexible hours as dictated by service need including working weekends, evenings, and split shifts as required.
    • Travel is required in order to provide services in multiple settings including, but not limited to family homes, local schools, community programs, and places of employment.

    Education/Experience

    • Preferred: Associate’s Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor’s Degree in Education, Special Education, Psychology, Social Work, Human Services or related field required with at least two years relevant experience in traditional and non-traditional youth service setting required.
    • Additional professional development in specialty areas helpful. Ability to adjust to children, staff, and program needs.
    • Experience working with children with severe emotional and behavioral problems required.
    • Valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 4-Day Workweek (optional)
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Homeless Family Case Manager

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Homeless Family Case Manager position within the Homeless Family Case Management program.

    The Homeless Family Case Manager will deliver the most comprehensive array of case management services to families experiencing homelessness. Utilizing a Housing First and person-centered approach, the Case Manager will provide individualized service planning tailored to each family’s unique strengths and needs. This role involves intensive collaboration with the Department of Social Services, Department of Mental Health, ICAN’s array of services as well as community partners, to ensure coordinated care and the highest quality of services.

    Annual Salary: $46,000-$50,000 Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday with     Hybrid Opportunities. 

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Deliver intensive, person-centered case management services, including connection to healthcare, transportation, food resources, and community-based services.
    • Conduct weekly visits with families until stabilization is achieved, reducing frequency as stability improves.
    • Conduct intake and in-depth assessments using validated tools, such as the VI-SPDAT and assist families in securing and maintain permanent housing.
    • Assist clients in securing and maintaining state and federal benefits such as Medicaid, Social Security, SNAP, unemployment, and financial aid as well as educating clients on maintaining benefit eligibility.
    • Support clients in creating and implementing employment plans, in collaboration with Oneida County Employment Services. Provide job readiness support, including resume development, interview preparation, and access to training programs.
    • Identify unmet treatment, rehabilitation, and support needs.
    • Collaborate with the Program Manager to evaluate assessment results and guide case planning.
    • Provide direct support, including accompanying clients to appointments and managing required documentation.
    • Additional duties may be assigned, on an as needed basis.

    Education/Experience

    • Bachelor’s degree in social work, human services, or a related field is required.
    • Minimum of 2 years of experience in case management or human services required.
    • Valid NYS Driver's License is requried.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Behavior Specialist

    School Based Services

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking multiple innovative and experienced applicants to fill a Full-Time, School-Based Behavior Specialist position.

    The Behavior Specialist assists teachers, the clinical coordinator and administrators to work with students’ with severe emotional and behavioral problems to reach their individual educational and therapeutic goals, as well as improve their social interactions within a school community. Organize and implement academic and experiential activities and provide therapeutic support for students in day treatment programs. Promotes the philosophy and mission of the agency by performing the following duties.

    This position will be located at the Herkimer or Madison-Oneida BOCES campus.

    The annual salary generally ranges from $40,000 - $42,000. This range is an estimate based on an applicant’s skills and experience.

    This is a non-exempt position, paid at an hourly rate.

    Shift: 35-hour workweek, Monday - Friday, following the school district schedule.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Assist in the development of the treatment plan and the identification and implementation of behavioral rules and consequences.
    • Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals.
    • Monitors student behavior in classroom setting based on information gathered and observed for each assigned student.
    • Participates in program development, case management and supervision.
    • Assists in setting limits with compassion.
    • Directs students to use positive behaviors for success in the classroom and with diverse teaching styles.
    • Utilizes appropriate interventions designed to help students practice coping skills, achieve academic success and eventually apply for transition back to “home” school.
    • Designs, conducts and/or assists in group activities, including recording progress notes for each group and supervises lunchroom and recess, when assigned.
    • Assists Clinicians by sharing information.
    • Meets with administrators in determining students individual educational and therapeutic goals.
    • Supports building social interactions within a school and local community.
    • Adheres to best practices in professional ethics and boundaries.
    • Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support.
    • Obtains behavior modification by using specific behavior management techniques.

    Education/Experience

    • Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor’s Degree in Education, Special Education, Psychology, Social Work, or related field required with at least two years relevant experience in traditional and non-traditional youth service setting required.
    • Additional professional development in specialty areas helpful. Ability to adjust to student, staff, and program needs. Experience working with students with severe emotional and behavioral problems required.
    • Valid NYS Driver’s License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Youth Care Coordinator (Syracuse)

    Children’s Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Youth Care Coordinator position, within the Children's Health Homes program (click here for Program information.)

    The Youth Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Youth Care Coordinator adheres to and promotes the philosophy of the company by performing the duties listed below.

    The annual salary generally ranges between $44,000-$47,000. This range is an estimate based on an applicant’s skills and experience.

    This is a non-exempt position, paid at an hourly rate.
    35-hour workweek, Monday - Friday

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Outreach and engagement to formally enroll referred children into the care management program.
    • Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
    • Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
    • Ensures all initial linkages are established and maintained.
    • Collaborates with all services providers and establishes team communication plan.
    • Monitors goals on a continuing basis and that team is communicating.
    • Monitors and ensures that care plan is relevant to health home policies and procedures.
    • Consults with family members and social supports to maintain support consistency.
    • Advocates for additional services and linkages as appropriate.
    • Maintains current care management documentation and information regarding care management activities within the required health IT system.
    • Attends agency in-services, workshops and seminars as required.
    • Responsible for conducting monthly visits to meet with assigned clients. Requires traveling to these face to face contacts at a frequency based on a case acuity.

    Education/Experience

    • Bachelor's Degree (B.A.) in human services or mental health field from a four-year college or university.
    • At least two years experience in Human Service, primarily Mental Health and Substance Abuse.
    • A valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Community Based Support Specialist

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time Community Based Support Specialist positions within our Case Planning program.

    The Community Based Support Specialist works as part of a multidisciplinary team and provides direct services to children and families engaged by ICAN.  The wraparound service provider makes service decisions in a variety of settings including schools, and communities to meet the needs and preferences of  children and families. They are expected to promote the philosophy and mission of the agency through the following (but not limited to) roles: 

    • Family Skills Training

    • Curfew Checks

    • Rise and Shine Services

    • Crisis Avoidance

    • Rehabilitative Psychoeducation

    • Strength Based Service Planning

    • Daily Living Skills/Community Integration Treatment 

    Annual Salary: $39,000-$42,000 Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday with flexible schedule to meet the needs of the families we support. Some nights and weekends could be possible.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Demonstrate skills that promote a safe physical and emotional environment for the participant within the context of their living environment and community.
    • Successfully complete any/all required trainings (general orientation and service specific) within established timeframes.
    • Adhere to all agency policies including confidentiality, attendance, and cultural sensitivity.
    • Provide any/all services assigned in the active service plan. Including completion of annual and ongoing functional assessments.
    • Attend any/all scheduled team meetings with the Participant and providers and/or with any other individuals involved in the planning and care.
    • Remain in contact with participant, natural support and service coordinator and other providers to ensure continuity of care.
    • Act as a liaison between client and family, agency personnel and other service providers as necessary and appropriate.
    • Complete all required documentation in a comprehensive and timely manner as required by the department of social services and ICAN regulations.
    • Participate in the agency’s utilization review, incident reporting and quality improvement program as deemed appropriate by the supervisor.
    • Work directly with participants to provide assistance with learning skills such as budgeting, grocery shopping, home maintenance, pre-vocational training, cognitive remediation, problem solving, and development of functional compensation strategies, medication management, and self-care skills.
    • Work flexible hours as dictated by service need including working weekends, evenings, and split shifts as required.
    • Travel is required in order to provide services in multiple settings including, but not limited to family homes, local schools, community programs, and places of employment.

    Education/Experience

    • Preferred: Associate’s Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or
    • Bachelor’s Degree in Education, Special Education, Psychology, Social Work, Human Services or related field required with at least two years relevant experience in traditional and non-traditional youth service setting required.
    • Additional professional development in specialty areas helpful. Ability to adjust to children, staff, and program needs. Experience working with children with severe emotional and behavioral problems required.
    • A valid NYS Driver’s License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Billing Specialist

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Billing Specialist position.

    The Billing Specialist is responsible for verifying insurance coverage and client information to process insurance and program billing claims by performing the following duties, while supplementing the duties performed by the accounting staff.


    Salary:  The annual salary range is $42,000 to $48,000. This range is an estimate based on an applicant’s skills and experience.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Reviews patient information in Electronic Health Record and verifies all information is correct.*
    • Verifies insurance approvals prior to billing with Insurance Companies/Medicaid and all other third party payers.*
    • Reviews delinquent receivables and follows-up to ensure collection.*
    • Processes billing for identified Fee for Service Contracts.*
    • Works with program staff and providers to ensure billing errors and issues are resolved in a timely manner.*
    • Assists with completing grant and contract billing vouchers.
    • Prepares monthly billing claims for multiple programs using reports from the accounting and payroll systems.*
    • Maintains invoicing process and support for provider network.*
    • Assists with other accounting functions as needed.

    Education/Experience

    • High school diploma or general education degree (GED); and at least one year related medical billing experience and/or training. Experience with professional accounting environments and understanding of insurance is essential to the position.
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Student Engagement Specialist (Utica City School District)

    School Based Services

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking multiple innovative and experienced applicants to fill the Full-Time Student Engagement Specialist position's, within the Utica City School District. (Click here for program information)

    The Student Engagement Specialist will support students in the Utica City School District by providing the facilitation and coordination of individualized wraparound services.  They will promote the philosophy and mission of the agency by performing the following duties.

    The annual salary generally ranges between $45,000-$48,000. This range is an estimate based on an applicant’s skills and experience.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Assist in the identification, enrollment and monitoring of students in need of services.
    • Provide Tier 2 Interventions and supports to identified students.
    • Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals for identified students.
    • Works to coordinate and monitor ICAN Services for identified UCSD students in need.
    • Assists in the design, coordination, and implementation of groups with identified students.
    • Serve as a liaison between families of identified youth and school officials to better engage them in their child’s educational process.
    • Collaborate with other ICAN programs and services that might benefit UCSD students.
    • Assist in the design, implementation, oversight and delivery of various truancy initiatives to ensure students remain engaged in their educational process.
    • Directs students to use positive behaviors for success in the classroom and with diverse teaching styles.
    • Support various UCSD initiatives by working to recruit and retain students in those programs.
    • Adheres to best practices in professional ethics and boundaries.
    • Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support.
    • Additional duties may be assigned, on an as-needed basis.

    Education/Experience

    • Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor’s Degree in Education, Special Education, Psychology, Social Work, or related field required.
    • At least two years relevant experience in traditional and non-traditional youth service setting required.
    • Additional professional development in specialty areas helpful.
    • Ability to adjust to student, staff, and program needs.
    • Experience working with students with severe emotional and behavioral problems required.
    • Valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Youth Empowerment Specialist (Part-Time)

    School Based Services

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Part-Time Youth Empowerment Specialist positions in the Utica City School Services program. (Click here for program information)

    The Youth Empowerment Specialist role provides an exciting opportunity to work directly with students in a safe, enriching, and supportive environment. The Youth Empowerment Specialist is designed to enhance students' social, emotional, academic, and physical development, providing them with opportunities. The Specialist will promote the philosophy and mission of the agency by performing the following duties and responsibilities.

    Shift: After School Hours from 2:45 pm - 6:15 pm, Monday - Thursday. 

    The hourly rate for this position ranges from $18.00-$25.00. This range is an estimate based on an applicant’s skills and experience.


    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

     

    Duties & Responsibilities

    • Supervise and engage with students in a safe, positive, and respectful manner
    • Assist students with homework and academic tasks, providing individualized support when needed.
    • Foster a welcoming, inclusive, and supportive environment that encourages participation and learning.
    • Manage student behavior by implementing positive discipline strategies and maintaining a calm, structured atmosphere.
    • Support students in developing social-emotional skills, such as empathy, conflict resolution, and self-regulation.
    • Facilitate enrichment activities such as arts & crafts, STEM challenges, sports, music, and physical play.
    • Assist in the planning and execution of daily activities, ensuring they align with the program’s goals of academic enrichment, social-emotional learning, and physical activity.
    • Lead small groups of students in focused learning activities, games, or projects.
    • Encourage student participation in all program activities and ensure all students are included and engaged.
    • Assist with student sign-in and sign-out procedures.
    • Maintain accurate attendance records and report on any student concerns or incidents.
    • Additional duties may be assigned, on an as needed basis.

    Education/Experience

    • High School diploma or equivalent
    • Previous experience working with children, either in educational, recreational, or childcare settings
    • Strong communication and interpersonal skills, with the ability to connect with students, parents, and staff
    • Ability to work independently and as part of a team.
    • Background check clearance and fingerprinting (required by the school district)
    • A valid NYS Driver's License is preferred; reliable transporation is required.

    Employee Benefits

    • 401K Retirement Plan
    • Paid Sick Leave
    • Tuition Assistance Program
    • Employee Assistance Program
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Clinical Care Coordinator

    School Based Services

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time School Based Clinical Care Coordinator position within the Utica City School Services. (Click here for program information)

    The Clinical Care Coordinator is responsible for the delivery of quality psycho-social care to students served in a school setting. This position works with ICAN and BOCES staff to ensure that overall needs of the student client are met. Complete comprehensive assessments and implement treatment plan to address the social, emotional and educational needs of students in pursuit of academic success. Promotes the philosophy and mission of the agency by performing the following duties:


    Salary:  The annual salary range is $60,000 to $65,000. This range is an estimate based on an applicant’s skills and experience.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Coordinate with school personnel and mental health professionals to assure that the youth’s mental health needs are considered in academic planning.
    • Provide supportive consultation services to school personnel as needed, including, classroom observation, peer mediation, school wide events, etc.
    • Conducts outreach to engage students and assist families with an understanding of program philosophy and policies.
    • Links clients and their families to appropriate resources and services in a timely and coordinated manner.
    • Assists the client and family with the development, implementation and monitoring of their individualized plan of care and schedules routine meetings to review, revise and discuss such plans.
    • Provide short term counseling to youth and families.
    • Complete a psychosocial assessment of identified student and family to include treatment recommendations and service identification.
    • Completes all required documentation in a comprehensive and timely manner as required by ICAN and BOCES.
    • Provide trainings to school personnel, parents, and community members on children’s mental health to raise awareness about intervention and treatment.
    • Collaborate with existing educational personnel in student’s home district (i.e. prevention workers, social workers, guidance counselors) to plan for timely return to district.
    • Maintain statistics for analysis and reporting purposes.
    • Other duties may be assigned, on an as-needed basis.

    Education/Experience

    • Master's degree in Social Work, Mental Health Counseling or related field required.
    • NYS Professional License in area of study preferred or may be license eligible upon hire, or 1-3 years of experience as a Clinician, Mental Health Counselor or School Counselor.
    • 1-3 years of experience as a Clinician preferred.
    • Candidates must have thorough knowledge of services provided, well developed advocacy skills, and a knowledge and understanding of educational supports.
    • Experience working with students with severe emotional and behavioral problems required.
    • Valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Birthday Leave
    • Paid Bereavement Time
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Youth Care Coordinator (Amsterdam)

    Children’s Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Youth Care Coordinator position, within the Children's Health Homes program (click here for Program information.)

    This position is hybrid and located in the Amsterdam, working with families in Montgomery and Fulton counites. 

    The Youth Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Youth Care Coordinator adheres to and promotes the philosophy of the company by performing the duties listed below.

    The annual salary generally ranges between $44,000-$46,000. This range is an estimate based on an applicant’s skills and experience.

    This is a non-exempt position, paid at an hourly rate.
    35-hour workweek, Monday - Friday

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Responsible for conducting monthly visits to meet with assigned clients. Requires traveling to these face to face contacts at a frequency based on a case acuity.
    • Responsible for outreach and engagement to formally enroll referred children into the care management program.
    • Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
    • Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
    • Ensures all initial linkages are established and maintained.
    • Collaborates with all services providers and establishes team communication plan.
    • Monitors goals on a continuing basis and that team is communicating.
    • Monitors and ensures that care plan is relevant to health home policies and procedures.
    • Consults with family members and social supports to maintain support consistency.
    • Advocates for additional services and linkages as appropriate.
    • Maintains current care management documentation and information regarding care management activities within the required health IT system.

    Education/Experience

    • Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university.
    • At least two years experience in Human Services, primarily Mental Health and Substance Abuse.
    • A valid NYS Drivers License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Evelyn's House Residence Counselor (Part-Time)

    Evelyn's House

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Part Time Residence Counselor position at Evelyn’s House. (Click here for Program Information.)

    The Residence Counselor works a variable part-time schedule, to be paid per hour, except during overnight shifts where a flat stipend is paid during sleep time. The Residence Counselor provides direct services for residents of Evelyn’s House by performing the following duties and responsibilities.

    Shift: Friday, Saturday, Sunday 4pm-10pm & Overnight Hours needed for this position, other shifts as needed.

    Rate: This is an non-exempt position, paid an hourly rate $20.00.


    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Responsible for working assigned evenings and weekends.
    • Monitors resident’s activity to ensure safety of mothers and children.
    • Provides residents with guidance related to household chores and caring for their children.
    • Documents specific observations of residents which include using the sign in log to monitor the residents leaving and returning to the house and their compliance with curfews, ensuring residents complete household chores, ensuring residents are properly caring for their children, and that they are complying with all house rules as described in the residents handbook.
    • Attend agency trainings, meetings and activities as directed.
    • Communicate regularly with the Program Manager and the Service Coordinator for supervision.
    • Overnight shifts may be required.
    • Responsible for working assigned evenings and weekends
    • Maintains professional communication with residents.
    • Provides general supervision of all house activity and enforces house rules during the work shift.
    • Drives residents regularly within the county as directed by the program manager.
    • Provides individualized direct services for residents of Evelyn’s House.
    • Responsible for developing an individual service plan with each resident.
    • Responsible for meeting individually with each participant at a minimum of one time per week.
    • Responsible for maintaining individual files for residents that will hold documentation regarding needs, challenges and achievements.
    • Assists residents in achieving individual goals by providing guidance and empowerment.
    • Ensures that all residents receive all community based services by advocating and making necessary referrals.
    • Provides transportation as needed for residents and children when public transportation cannot be accessed.
    • Works closely with Program Manager to ensure all program needs are met.
    • Works with the Program Manager to coordinate group meetings and education sessions.
    • Assists with preparing the United States Department of Housing and Urban Development Annual Progress Reports and New York State Quarterly and Final Reports.
    • Assists the program director by training and supporting staff and volunteers.
    • Meets daily with the Evelyn’s House Program Manager.

    Education/Experience

    • Experience working with young mothers and young children.
    • Valid Driver’s License required for position.

    Employee Benefits

    • 401K Retirement Plan
    • Employee Assistance Program
    • Longevity Awards
    • NYS Paid Sick Leave
    • Tuition Assistance Program
    • Employee Wellness Benefit
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Robin's House Residence Counselor (Part-Time)

    Robin's House

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Part-Time, Residence Counselor position, in our Children's Crisis Residence Program. (Click here for Program Information.)

    Robin's House is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.

    The Residence Counselor is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. 

    This is an non-exempt position, paid an hourly rate of $20.00.

    Shifts:                  

     Position 1 will be the following:
    A Week: Friday Overnight, Sunday Overnight
    B Week: Wednesday Overnight, Saturday Overnight

    2nd Position will be the following:
    A Week: Saturday and Sunday 7:15am-4:00pm
    B Week: Saturday 2:15pm-11pm, Sunday 7:15am-4pm                                           

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Provide direct care, supervision, and support to children during their stay in the crisis residence.
    • Assist with the daily functioning of the residence, including implementing structured routines, providing emotional support, and facilitating therapeutic activities.
    • Work collaboratively with mental health professionals, including therapists, social workers, and healthcare providers, to create and implement individualized treatment plans.
    • Help manage crises using approved behavioral intervention techniques, ensuring the safety and well-being of the children.
    • Support children in developing coping strategies, life skills, and emotional regulation techniques.
    • Communicate regularly with families and caregivers, providing updates and supporting the child’s transition plan.
    • Maintain accurate documentation of all care activities and interactions in accordance with regulatory requirements.
    • Regularly participate in staff meetings and supervision.
    • Attend agency in-services, workshops and seminars as required.
    • Participate in training sessions and stay current with training updates as required.
    • Additional duties may be required, on an as needed basis.

    Education/Experience

    • Individuals must be 21 years of age or older.
    • High School Diploma or Equivalent. Related experience and/or training in the areas of residential living, transitional youth, or human services; or equivalent combination of education and experience.
    • Experience working with children, particularly those in crisis or with behavioral health needs, is strongly preferred.
    • Strong communication and interpersonal skills, with an ability to remain calm in challenging situations.
    • Willingness to complete required training in crisis intervention and de-escalation techniques.
    • All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
    • Valid New York State driver's license and reliable transportation is required.

    Employee Benefits

    • 401K Retirement Plan
    • NYS Sick Leave
    • Tuition Assistance Program
    • Employee Assistance Program
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • SNUG Social Worker

    SNUG Utica

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time SNUG Social Worker position. (Click here for program information).

    The SNUG Social Worker aims to address the trauma individuals and communities face due to long-term exposure to gun violence and provides help and support to improve lives and strengthen neighborhoods impacted by violence. The SNUG Social Worker will provide mental health counseling and other services to individuals and families. The Social Worker will adhere to and promote the philosophy and mission of the company by performing the duties listed below.

    The annual salary generally ranges between $75,000-$85,000. This range is an estimate based on an applicant’s skills and experience.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Works as an onsite social worker and member of the SNUG team in order to support SNUG staff in their current work with high-risk individuals affected by community violence.
    • Works with victims of community violence and their families and provides them with either short or longer-term therapeutic services.
    • Works with the SNUG Program Manager and staff to regularly debrief, process traumatic incidents, and manage the day-to-day stress of this work; provide ongoing training for staff and provide guidance in their work with clients.
    • Creates onsite programming including support groups for staff, participants, families of homicide victims, etc.
    • Responds with SNUG team to violent incidents in the community, attends SNUG outreach events, and makes home visits to victims and families when appropriate.
    • Develops relationships with hospitals and other crime victim service providers in order to ensure crime victims know about and utilize SNUG services; will be required to maintain adequate caseload.
    • Participates in ongoing trauma training phone calls and weekly onsite clinical supervision with DCJS.
    • Be available to support SNUG team in emergency situations regarding incidents with staff or participants.
    • Any other relevant duties may be assigned, on an as needed basis.

    Education/Experience

    • LMSW (Licensed Master Social Worker) is preferred; MSW (Master Social Worker) is required with the ability to obtain licensure within 1 year of employment.
    • Direct experience working with high-risk individuals in the community.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now