Career Opportunities
Explore opportunities here if you are interested in joining our team in helping to keep families together. We strive to provide our employees with an experience that is enjoyable, supportive and rewarding in many ways.
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Residence Counselor (Full-Time)
Children's Crisis Residence
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Residence Counselor position, in our Children's Crisis Residence Program. (Click here for Program Information.)
The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.
The Residence Counselor is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions.
Shift:
- This is a Full-Time position and the schedule may vary depending on the needs of the program.
- Staff may be required to work differential shifts as a relief or rotation.
- Flexibility will be required to work shifts, including evenings, weekends, and holidays as needed.
This is an non-exempt position, paid an hourly rate $20.00.
*Application Deadline: Friday, March 6, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Provide direct care, supervision, and support to children during their stay in the crisis residence.
- Assist with the daily functioning of the residence, including implementing structured routines, providing emotional support, and facilitating therapeutic activities.
- Work collaboratively with mental health professionals, including therapists, social workers, and healthcare providers, to create and implement individualized treatment plans.
- Help manage crises using approved behavioral intervention techniques, ensuring the safety and well-being of the children.
- Support children in developing coping strategies, life skills, and emotional regulation techniques.
- Communicate regularly with families and caregivers, providing updates and supporting the child’s transition plan.
- Maintain accurate documentation of all care activities and interactions in accordance with regulatory requirements.
- Regularly participate in staff meetings and supervision.
- Attend agency in-services, workshops and seminars as required.
- Participate in training sessions and stay current with training updates as required.
- Additional duties may be required, on an as needed basis.
Education/Experience
- Individuals must be 21 years of age or older.
- High School Diploma or Equivalent. Related experience and/or training in the areas of residential living, transitional youth, or human services; or equivalent combination of education and experience.
- Experience working with children, particularly those in crisis or with behavioral health needs, is strongly preferred.
- Strong communication and interpersonal skills, with an ability to remain calm in challenging situations.
- Willingness to complete required training in crisis intervention and de-escalation techniques.
- Must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
- Valid New York State driver's license and reliable transportation is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Residence Counselor (Part-Time, Overnight)
Children's Crisis Residence
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Part-Time, Overnight Residence Counselor position, in our Children's Crisis Residence Program. (Click here for Program Information.)
The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.
The Residence Counselor is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions.
This is an non-exempt position, paid an hourly rate of $20.00.
Shift:
This is a Part-Time, Overnight position. It will require the staff to work overnight, awake.
We are currently looking to fill the following shifts, with additional opportunities to pick up other shifts as well.
Thursday and Saturday overnight- 10:45 pm - 7:30 am shift
*Application Deadline: Friday, March 6, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Provide direct care, supervision, and support to children during their stay in the crisis residence.
- Assist with the daily functioning of the residence, including implementing structured routines, providing emotional support, and facilitating therapeutic activities.
- Work collaboratively with mental health professionals, including therapists, social workers, and healthcare providers, to create and implement individualized treatment plans.
- Help manage crises using approved behavioral intervention techniques, ensuring the safety and well-being of the children.
- Support children in developing coping strategies, life skills, and emotional regulation techniques.
- Communicate regularly with families and caregivers, providing updates and supporting the child’s transition plan.
- Maintain accurate documentation of all care activities and interactions in accordance with regulatory requirements.
- Regularly participate in staff meetings and supervision.
- Attend agency in-services, workshops and seminars as required.
- Participate in training sessions and stay current with training updates as required.
- Additional duties may be required, on an as needed basis.
Education/Experience
- Individuals must be 21 years of age or older.
- High School Diploma or Equivalent. Related experience and/or training in the areas of residential living, transitional youth, or human services; or equivalent combination of education and experience.
- Experience working with children, particularly those in crisis or with behavioral health needs, is strongly preferred.
- Strong communication and interpersonal skills, with an ability to remain calm in challenging situations.
- Willingness to complete required training in crisis intervention and de-escalation techniques.
- All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
- Valid New York State driver's license and reliable transportation is required.
Employee Benefits
- 401K Retirement Plan
- NYS Sick Leave
- Tuition Assistance Program
- Employee Assistance Program
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Evelyn's House Residence Counselor (Full-Time)
Evelyn's House
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full Time Residence Counselor position at Evelyn’s House. (Click here for Program Information.)
*Application Deadline: Friday, March 6, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Provide residents with guidance related to program expectations and ensures safety of mothers and children.
- Works closely with the Program Coordinator and Service Coordinator to ensure all program needs are met.
- Documents specific observations of residents which include using the sign in log to monitor the residents leaving and returning to the house and their compliance with curfews, ensuring residents complete household chores, ensuring residents are properly caring for their children, and that they are complying with all house rules as described in the Resident's Handbook.
- Provides direct service to the residents of Evelyn's House including assisting residents in reaching individual and program goals and coordinating or leading individual and group sessions for residents while providing guidance and empowerment.
- Will be responsible for preparing dinner for residents and their children. Ensuring that the house is neat and orderly, disinfecting common areas throughout the house.
- Attends agency trainings, meetings and activities as directed.
- Communicates regularly with the Housing Manager, Program Coordinator and Service Coordinator.
- Oversees residents as they self-dispense medication as needed.
- Responsible for the afterhours on-call rotation.
- Maintains professional communication with residents.
- Provides general supervision of all house activity and enforces house rules during the work shift.
- Drives residents regularly within the county as directed by the Housing Manager.
- Provides individualized direct services for residents of Evelyn's House and documents into our electric record database.
- Makes referrals and advocates to ensure that all residents receive the necessary services.
- Additional services may be assigned on an as needed basis.
Education/Experience
- High school diploma or general education degree (GED); experience and/or training in the areas of residential living, transitional youth or human service; or equivalent combination of education and experience.
- A valid NYS Driver's License is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Homeless Services Program Manager
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Homeless Services Program Manager position.
The Homeless Services Program Manager oversees the Homeless Family and Care Transitions units and activities related to the oversight of these programs. The Manager will adhere to and promote the philosophy and missions of the company.
Salary: The annual salary range is $55,000 to $60,000. This range is an estimate based on an applicant’s skills and experience.
This is a non-exempt position, paid at an hourly rate.35-hour workweek; Monday- Friday.
*Application Deadline: Friday, February 20, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for day to day oversight of staff and their duties, within the Homeless Family and Care Transition programs.
- Assigns, monitors and tracks all referrals for both programs.
- Responsible for completing monthly outcome and billing reports.
- Organizes work flow and ensures staff have a working understanding of duties and tasks.
- Monitors staff productivity and provides daily guidance and support
- Works closely with Oneida County Department of Children and Family Services, including case reviews and weekly collaborative meetings.
- Monitors all cases to ensure quality assurance and contract obligations are being met.
- Works to train new staff and ensure new staff onboarding and training is comprehensive and accurate.
- Participates in community committees designed by the Director of Transitional Services.
- Additional duties may be assigned, on an as needed basis.
Education/Experience
- Bachelor's degree (B.A.) in human services or mental health field from four-year or university preferred;
- With a minimum of two years related experience and/or training;
- Supervisory and homeless population experience preferred.
- A Valid NYS driver's license is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Adult Care Coordinator (Home Health Plus)
Adult Care Management
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Adult Care Coordinator position, within the Adult Care Management program in Herkimer County (click here for Program information.).
The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.
Annual Salary: $48,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - Friday*Application Deadline: Friday, February 20, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for engagement with adults in the care management program.
- Conducts assessment, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
- Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
- Ensures all initial linkages are established and maintained.
- Collaborates with all services providers and establishes team communication plan.
- Monitors goals on a continuing basis and that team is communicating.
- Monitors that care plan is relevant to health home policies and procedures.
- Consults with family members and social supports to maintain support consistency.
- Advocates for additional services and linkages as appropriate.
- Maintains current care management documentation and information regarding care management activities within the required health IT system.
- Maintain Health Home Plus caseload of 15-20 clients.
- Provide Care Management services to Health Home Plus members with recent homelessness, recent incarceration and/or frequent impatient hospitalizations.
- Conduct: minimally two face to face client contacts per month with two collateral contacts as well as supporting the client with any referrals for other supported services.
- Participate in all required Health Home Plus trainings and Supervision required for Health Home Plus Care Management.
- Additional duties my be assigned, on an as needed basis.
- A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two years of relevant experience.
Education/Experience
- A Master's degree in one of the qualifying fields and one-year of experience, OR
- A Bachelor's degree (B.A.) or higher in any field with three years of experience, or two years of experience as a Health Home Care Manager serving SMI or SED population; OR
- Qualifying Fields: Degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation, recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services.
- A valid NYS Driver's License is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Adult Care Coordinator (Otsego County)
Adult Care Management
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Adult Care Coordinator position within the Adult Care Management program (click here for Program information).
This position will be fully remote or hybrid, for Otsego County only.The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.
Annual Salary: $44,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - Friday*Application Deadline: Friday, February 20, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for outreach and engagement to formally enroll referred adults into the care management program.
- Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
- Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
- Ensures all initial linkages are established and maintained.
- Collaborates with all services providers and establishes team communication plan.
- Monitors goals on a continuing basis and that team is communicating.
- Monitors that care plan is relevant to health home policies and procedures.
- Consults with family members and social supports to maintain support consistency.
- Advocates for additional services and linkages as appropriate.
- Maintains current care management documentation and information regarding care management activities within the required health IT system.
Education/Experience
- Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university.
- At least one year experience in Human Services, primarily Mental Health and Substance Abuse.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Social Care Network Specialist (Amsterdam)
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Social Care Network Specialist position.
We are currently looking to fill one (1) position in Montgomery County.
The Social Care Network (SCN) Specialist will be at the forefront of human-centered care, connecting Medicaid-eligible members to vital non-medical services — from housing and nutrition to transportation and emotional well-being — that can dramatically improve their quality of life. The Specialist will adhere to and promotes the philosophy and mission of the agency by performing the following duties and responsibilities.
Salary: The annual salary range is $43,000 to $45,000. This range is an estimate based on an applicant’s skills and experience. This is a non-exempt position, paid at an hourly rate.
35-hour workweek; Monday- Friday.
This is an in-office position, with regular travel to community program sites.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Be the First Connection: Serve as the primary contact for Medicaid members by making outbound (cold) calls and conducting comprehensive assessments using the Unite Us platform to uncover unmet Health-Related Social Needs (HRSN).
- Guide with Purpose: Help members navigate life-changing services that address critical areas like food security, housing stability, and transportation access.
- Coordinate Care Seamlessly: Collaborate with ICAN teams and a statewide network of community-based organizations to ensure smooth service delivery and follow-up care.
- Support Through Change: Re-screen members after major life events and ensure their evolving needs are met.
- Amplify Outcomes: Provide regular reporting to the Director of Preventive Services and participate in case conferencing to track progress and improve coordination.
- Keep Learning: Participate in all required training and agency meetings to stay informed, connected, and empowered in your role.
- Additional duties may be assigned, on an as needed basis.
Education/Experience
- Associate’s degree or equivalent experience in social work, health services, or community engagement is required.
- Applicants with lived experience navigating health care and human services is preferred, but not required.
- This role is self-contained within one platform and does not require prior knowledge of human services or community resources. Comprehensive tools and workflows are built into the system to support success.
- We welcome candidates with experience in sales or outbound calling, customer service or call center environments, phone-based engagement or support roles, lived experience as a recipient of service.
- A valid NYS Driver's License is required, with reliable transportation.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Healthy Families Resource and Support Specialist
Healthy Families of Montgomery and Schoharie Counties
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Healthy Families Montgomery County Resource and Support Specialist, within the Healthy Families Montgomery County Program (click here for Program information.)
A Healthy Families Resource and Support Specialist identifies, recruits and interviews families to assess health and social service needs of families and children to determine their level of risk. Conducts outreach and in-home recruitment, in addition to home visiting activities for expecting and new parents. The Healthy Families Resource and Support Specialist does so by performing the following duties and responsibilities.
The annual salary generally ranges between $40,000- $41,200. This rate is an estimate based on an applicant's skills and experience.
This is a non-exempt position, paid at an hourly rate.
Shift: Working hours are 8:30 am-4:30 pm, Monday through Friday for a 35 hour workweek. Must be available occasionally on evening and/or weekends, as needed programmatically.
This position is based in Montgomery and Schoharie counties.Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- The HF Resource and Support Specialist identifies, recruits and interviews families in their home to determine level of risk, obtaining informed consent from the family and referring families to appropriate resources (including home visiting services).
- Provide interventions/referrals that are family centered and strength based directed at establishing a trusting relationship.
- Maintain a caseload and conduct regular home visits with families to assist them in strengthening their parent-child relationship.
- Assist parents in improving their skills to optimize the home environment, improving the family support system and increasing the family’s ability to problem solve and assume the role of advocate for themselves and their children.
- Assures that all records are accurate and up-to-date. HFRSS will utilize a computer and other office equipment to gather, record, retrieve, collate, copy, and disseminate information.
- Attends center meetings, case reviews, staff meetings, parent meetings, in-services, tabling events, supervisions, and other meetings/trainings as directed.
- Responsible for assisting the family in establishing goals and a plan for accomplishment of these goals.
- Responsible for assessing realistic short term and long-term goals for normal growth and development of target children.
- Responsible for working flexible hours to meet the needs of working families and availability for emergency situations.
- Establish and maintain personal and programmatic boundaries, while providing supportive services.
- Offer strong interpersonal skills and the ability to relate to individuals who may not share basic commonality including value system and behavior norms.
- Maintain confidentiality of all acquired information.
Education/Experience
- A high school diploma/GED with experience working with, or assisting, at-risk children and families in a community setting.
- Knowledge of infant and child development is preferred.
- Valid Driver’s License and reliable transportation is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Case Planner
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time Case Planner positions.
The Case Planner provides direct support and intensive preventive case planning for children and families involved with Oneida County Department of Family and Community Services (OCDFCS), who may be at risk of being placed into foster care. This role utilizes a strength-based wraparound approach that involves assessing client/family needs, linking families to appropriate services, developing and monitoring individualized plans of care, and ensuring compliance with all OCDFCS, state, and federal regulations. The Case Planner acts as a liaison between families, OCDFCS, service providers, and the community, and promotes the safety, well-being, and stability of children and families. This role requires strong communication, organizational, and community engagement skills to help families achieve positive outcomes in alignment with agency philosophy and regulatory requirements.
The annual salary generally ranges between $44,000-$47,000. This range is an estimate based on an applicant’s skills and experience.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Support permanency planning efforts by working collaboratively with families, agency personnel and OCDFCS to prevent foster care placement, expedite safe reunification when placement occurs, and reduce the likelihood of re-entry into care.
- Conduct outreach to engage referred clients and families, assisting them in understanding agency philosophy, policies, and services.
- Maintain a caseload of 10-15 families, providing strength-based, family-centered, and culturally competent care and quality service to each family.
- Link clients and families to appropriate resources and services in a timely, coordinated manner. Maintain routine follow-up on linkages and referrals made.
- Review, create, and update service plans in collaboration with families, supervisors, and OCDFCS; submit revisions for approval prior to implementation.
- Schedules routine review meetings to update and discuss progress.
- Schedule and facilitate monthly team meetings with families, service providers, and other relevant stakeholders.
- Conduct at least 2 contacts per month (one home visit and one face-to-face contact) with each child/family on caseload.
- Serve as a liaison between client/family, OCDFCS, agency personnel, and community service providers as needed.
- Identify and utilize formal and informal community supports and networks to meet client/family needs.
- Maintain accurate, timely documentation and comprehensive client files in accordance with OCDFCS, ICAN, state and federal regulations.
- Attend all required meetings, court appearances, and conduct face-to-face client contacts as required.
- Participate in agency in-services, workshops, and seminars as required.
- Report incidents promptly and engage in quality improvement initiatives as directed by the supervisor.
- Travel within the county to meet clients in their homes, schools, or other relevant settings.
- Trainings as necessary and scheduled.
- Additional duties may be assigned, on an as needed basis.
Education/Experience
- Bachelor's Degree in Human Services or related field;
- Plus at least one year of experience working with youth and their families.
- Experience working in child welfare setting preferred.
- A valid NYS Driver's License is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Development Coordinator
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Development Coordinator position.
The Development Coordinator plays an active role as part of the ICAN Development Team, in building and strengthening relationships with donors, partners, ant the broader community. This position coordinates fundraising, engagement, and outreach activities and works collaboratively with staff and volunteers to advance the organization's mission. The role offers flexibility in responsibilities and opportunities to grow within the nonprofit development and community engagement.
The annual salary generally ranges between $50,000-$55,000. This range is an estimate based on an applicant’s skills and experience.
Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - FridayPlease make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Collaborate as part of the development team to help plan and carry out annual fundraising strategies and priorities.
- Build and maintain positive relationships with donors, supporters, and community partners.
- Coordinate donor communications, acknowledgment, and outreach activities.
- Maintain donor information and records to ensure accurate and meaningful engagement.
- Carry out stewardship activities that help donors stay connected to the agency.
- Coordinate elements of individual giving and community fundraising efforts.
- Participate in donor cultivation and solicitation activities.
- Assist with preparing fundraising materials and tracking gifts and commitments.
- Help monitor fundraising progress and contribute to basic reporting and follow up.
- Coordinate community events, gatherings, and engagement activities.
- Manage communication, logistics, and follow-up related to events.
- Engage volunteers and partners involved in events or outreach efforts.
- Help create welcoming, inclusive, and positive experiences for attendees and supporters.
- Carry out fundraising and engagement initiatives in collaboration with the team.
- Coordinate schedules, timelines, and related activities.
- Prepare basic reports, tracking tools, and documentation.
- Performs other duties as assigned.
Education/Experience
- Bachelor's Degree in Business, Non-profit Management, or related field such as Communications, Public Relation or Marketing.
- A minimum of three years of development or related experience. Will consider a combination of the above education and experience.
- A valid NYS Driver's License is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Youth ACT Mental Health Professional
Youth ACT
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Youth ACT Mental Health Professional position.
ICAN’s Youth Assertive Community Treatment (ACT) is a program designed to address the significant mental health needs of youth ages 10 to 21, who are at risk of entering, or returning home from, high end services, such as inpatient settings or residential services, through the use of a multi-disciplinary team.
The Mental Health Professional is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Licensed Mental Health Professional will address the clinical needs of the children and the complex needs of the entire family unit. Will adhere to and promote the philosophy and mission of the company by performing the following duties.
The annual salary generally ranges between $64,000-$70,000. This range is an estimate based on an applicant’s skills and experience.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Provide case contacts, which include home visits. Complete assessments, provide individual/family/group therapy, treatment planning, monitoring and crisis management.
- Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based.
- Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve age–appropriate developmental milestones.
- Provides crisis response, which includes a rotating on call schedule amongst the ACT team members.
- Participation in daily morning team meetings and bi-weekly supervision.
- They must successfully complete the required ACT Institute trainings as well as obtain and maintain CANS certification
Education/Experience
- Professional License by the New York State Education Department is required and operating within the practitioner’s scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapists (LCAT).
- At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional and behavioral impairments (commensurate with RTF or CR level of care), histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience.
- Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Play Ambassador, Utica Children's Museum (Part-Time)
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Part-Time positions for Play Ambassadors with our Children's Museum.
The Play Ambassador position currently relates to Mobile Museum programming which operates year-round and will continue once the new museum is open and operating. A Play Ambassador serves as a facilitator by providing exceptional customer service, implementation of key early childhood education and developmental frameworks, and by ensuring safety practices are maintained in order to foster a fun, playful, stimulating, and inclusive environment for all children and families. The Play Ambassador will promote the philosophy and mission of the agency by performing the following duties.
Hourly rate: $16.00-$20.00 /hour
Shift: Hours may vary throughout the week, Evenings and weekends may be required.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for activating exhibits and inspire learning through museum programs, such as arts and crafts, music, drama, physical movement, storytelling and cooperative games.
- Assist with facilitating school visits, summer camps, private events and community outreach with the Mobile Museum.
- Perform unloading and loading of vehicle, set-up and break down of exhibits and activities specific to Mobile Museum programs and events.
- Participate in routine checks, monitor exhibits, reset props, remove unsafe objects, support basic maintenance and cleaning, and report needs to management.
- Proactively engage guests and initiate conversations to provide positive, active engagement of children and families with exhibits and programs.
- Ensure appropriate exhibits and supplies are secured in the vehicle based on each event or location.
- Communicate with management when supplies are needed.
- Ability to calmly and effectively handle emergency situations.
Education/Experience
- Applicants must be 18 years of age or older.
- Minimum High School Diploma or equivalent preferred, but not required.
- Experience working with a child/family audience in a customer service environment or similar role (this includes relevant paid and unpaid work/volunteer/community work).
- Course-work in Early Learning or Childhood Development (0-10 years old) a plus.
- Experience working or volunteering with children in an educational or recreation setting.
- Valid NYS Driver's License is required or Reliable Transportation.
Employee Benefits
- 401K Retirement Plan
- NYS Paid Sick Leave
- Employee Assistance Program
- Employee Wellness Benefit
- Longevity Awards
- Voluntary Benefits
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now