Career Opportunities
Explore opportunities here if you are interested in joining our team in helping to keep families together. We strive to provide our employees with an experience that is enjoyable, supportive and rewarding in many ways.
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Adult Health Home Outreach Supervisor
Adult Care Management
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Adult Health Home Outreach Supervisor position within the Adult Health Homes program (click here for Program information).
The Outreach Supervisor is an integral part of the Adult Care Management team. Some of the core functions of this position are to locate, educate, engage, and consent new patients referred to the Adult Health Home Program. The Supervisor adheres to and promotes the philosophy and mission of the company by performing the following duties.
The annual salary range is $53,000 to $55,000. This range is an estimate based on an applicant’s skills and experience.
35-hour workweek, Monday - Friday*Application Deadline: Friday, June 6, 2025*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.Duties & Responsibilities
- Conducts electronic, phone, mail and in-person outreach to search for, locate and engage consumers.
- Supervises Outreach Specialists in the Adult Health Home Programs. Provides Supervision and oversight of cases, paperwork, eligibility and assessments.
- Supervises Outreach Specialists in the Adult Health Home Programs. Provides Supervision and oversight of cases, paperwork, eligibility and assessments.
- Works with Outreach Specialists to schedule appointments to enroll prospective clients into the Health Home Program.
- Along with the Care Management Outreach Manager will be Point of Contact for referrals coming into The Adult Health Home Program.
- In collaboration with Outreach Specialists, helps members identify and participate in community-based activities/resources that support their physical or behavioral health as part of their individual care plan.
- Assists clients with scheduling appointments as requested by the Outreach Team and Adult Care Coordinators.
- Completes detailed written records of contact with clients in a timely manner utilizing electronic record systems.
- Ensures compliance of both Outreach and Enrolled members in the Health Home Program. Report any issues affecting compliance, engagement and enrollment.
- Ensures compliance with Health Home Audits. Assists Care Manager Supervisors and Managers with Audit Compliance.
- Ensures the Outreach Team members are completing Enrollment documentation and Assessments accurately and timely.
- Achieves an engagement rate comparable or above industry standard.
- Additional duties may be required, on an as needed basis.
Education/Experience
- Bachelor’s Degree in Human Services, Social Services, Psychology or related field preferred;
- With at least 2 years’ experience and a minimum of 1-year experience as an Adult or Youth Care Coordinator/ Care Manager preferred.
- Supervisory experience is preferred.
- A valid NYS Driver’s License is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Senior Human Resources Generalist
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Senior Human Resources Generalist position.
The Senior HR Generalist will administer and support the daily functions of the Human Resource (HR) department by performing administrative and HR-driven tasks and services, specifically related to recruiting and onboarding efforts. The Senior HR Generalist will promote the philosophy and mission of the agency by performing the following duties.
Salary: The annual salary range is $47,000 to $50,000, paid at an hourly rate. This range is an estimate based on an applicant’s skills and experience.
35-hour workweek, Monday - Friday.*Application Deadline: Friday May 30, 2025*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Provides daily oversight of the interview process, including tracking of interviews across all programs and departments and providing guidance on interview scheduling.
- Supports the efforts of coordinating interview questions, ensuring that all sets of questions are up to date and if any changes are made, that they are approved by HR Management.
- Works alongside HR staff in the new hire onboarding process, coordinating assignments on job postings and the new hire onboarding experience.
- Processes through received applications and shares applications and resumes for all currently posted positions to the appropriate shared folder. Coordinates with Hiring Managers to schedule 1st and 2nd interviews. Will also conduct pre-screening phone calls, as needed.
- Assists with effective onboarding of employees through the established new hire process, including completing and maintaining pre-hire checks, processing new hire paperwork and getting employees set up as required prior to start dates.
- Attends local and regional career fairs through colleges and universities, as well as community tabling events and/or job fairs, serving as an HR Representative for ICAN, for recruiting efforts and community employment exposure.
- Works with the Human Resources Manager to identify potential career fairs and community job fairs to attend, on a quarterly basis. Will also coordinate to research and identify tabling materials that may be needed.
- Responsible for monthly audits of the DMV LENS reports, ensuring that all staff have current and valid Drivers’ Licenses. The process shall include follow up with employees whose licenses are not valid for any given reason.
- Maintains accurate and up-to-date Human Resource and personnel files and records, including conducting periodic audits. Maintains the integrity and confidentiality of human resource files and records.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Provides support to Human Resources Manager during the off-boarding process, specifically with Exit Interviews, serving as a backup or assisting with documenting the interview.
- Responsible for tracking new hires’ contact information (i.e. email address, phone numbers) and placing orders for business cards upon hire and on an as needed basis.
- Processes through all employment verifications that come through the department, via external sources; while following the agency policy in regards to the information that can be provided.
- Answers frequently asked questions from applicants and employees relative to standard policies, hiring processes, etc.; refers more complex questions to appropriate HR Management.
- Plans and supports company-wide information meetings such as open enrollment, new hire orientation events, wellness-related meetings and any other relevant HR meetings, on an as needed basis.
- Assists with additional projects and/or duties as required by management of the Human Resources department.
- Serves as a backup with duties in regards to Employee Benefits and other inquiries that come into the department, on as needed basis and/or as dictated by Human Resources Management.
Education/Experience
- Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, or related field is preferred; minimum of an Associate’s Degree in Human Resources, Business Administration, or related field will be considered in combination with relevant experience.
- Minimum of three to five years of experience in human resources is strongly preferred.
- A valid NYS Driver's License is required, as occasional travel between locations is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Community Based Support Specialist
HARP Services
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Community Based Support Specialist position in the HARP Services program (Click here for program information).
Works as part of a multidisciplinary team and provides direct services to adults and families engaged by ICAN. The wraparound service provider engages the adult and their family in person- centered decisions to meet their needs and preferences. They are expected to promote the philosophy and mission of the agency through the following (but not limited to) roles:
This is an non-exempt position, paid an hourly rate $20.00.
35-Hour work week, Monday-Friday
*Application Deadline: Friday, May 30, 2025*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Demonstrate skills that promote a safe physical and emotional environment for the participant within the context of their living environment and community.
- Successfully complete any/all required trainings (general orientation and service specific) within established timeframes.
- Adhere to all agency policies including confidentiality, attendance, and cultural sensitivity.
- Provide any/all services assigned in the active service plan. Including completion of annual and ongoing functional assessments.
- Attend any/all scheduled team meetings with the Participant and providers and/or with any other individuals involved in the planning and care.
- Remain in contact with participants, natural support and service coordinator and other providers to ensure continuity of care.
- Act as a liaison between client and family, agency personnel and other service providers as necessary and appropriate.
- Complete all required documentation in a comprehensive and timely manner as required by OMH guidance and ICAN regulations.
- Participate in the agency’s utilization review, incident reporting and quality improvement program as deemed appropriate by the supervisor.
- Work directly with participants to provide assistance with learning skills such as budgeting, grocery shopping, home maintenance, pre-vocational training, cognitive remediation, problem solving, and development of functional compensation strategies, medication management, and self-care skills.
- Work flexible hours as dictated by service needs including working weekends, evenings, and split shifts as required.
- Travel is required in order to provide services in multiple settings including, but not limited to family homes, local schools, community programs, and places of employment.
- Additional duties may be assigned on an as needed basis.
Education/Experience
- 1-3 years’ experience working with individuals with substance use disorders and/or behavior health diagnoses.
- Unlicensed Behavioral Health Staff are qualified by professional and/or personal experience in a behavioral health setting. Unlicensed staff must be at least 18 years of age and have a high school diploma or equivalent. These practitioners include: Certified peer: CRPA or NYCPS-P Other paraprofessionals with 1-3 years of relevant work experience in a behavioral health setting or a bachelor’s degree.
- A valid NYS Driver’s License is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
- 4-Day Workweek (optional)
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Children's Crisis Residence Manager
Children's Crisis Residence
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Children's Crisis Residence Manager position in the agency. (Click here for program information.)
The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.
The Children's Crisis Residence Manager (CRM) is responsible for collaborating with the Program Director, Clinicians and other team members in overseeing all aspects of operation for the Children's Crisis Residence program. The CRM ensures a safe and therapeutic environment where services are delivered through a trauma-informed approach and are consistent with the child’s conditions and needs. Ensures all aspects of the service delivery is culturally and linguistically appropriate. The CRM Provides direct supervision, support and guidance to program staff and will promote the philosophy and mission of the agency by performing the following duties.
Salary: The annual salary range is $65,000 to $68,000. This range is an estimate based on an applicant’s skills and experience.
35-hour workweek; must be flexible as program is residential and runs 24/7.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for the direct supervision and oversight of the Crisis Respite staff, including but not limited to Team Leaders and Caseworkers. Provides support and guidance to program staff.
- Responsible for providing Individual, group, and Family therapy.
- Responsible for completing Individual Treatment plan’s and other necessary paperwork including but not limited to progress notes, safety plans, Columbia Suicide Severity Rating scale (CSSRS).
- Assists Director with overall planning and direction of the Children’s Crisis Residence (CCR) program and facility.
- Assists with the training and oversight of direct care staff in the provision of clinically based care for the emotional, physical and personal well-being of each child ensuring a nurturing, structured and protective environment.
- Assists Care Coordinator in identifying and linking children and families to services within the community.
- Responsible for data collection pertaining to the program.
- Assists the Director of Crisis Services in training CCR staff in Trauma Informed Practices.
- Ensures and creates a Trauma Informed environment free from re-traumatization.
- Ensures safety of staff and clients through continuous training, and following and enforcing policies and practices.
- Engages in intake process for all potential residents.
- Assists in preparing all required federal and state reports as required.
- Assists in the evaluation of project activities.
- Acts as a liaison for the program by attending community meetings with a focus on improving services and resources for residents.
- Assist staff and residents in maintaining a clean residence.
- Ensures ongoing compliance and quality assurance with state and federal regulations applicable to the operations of the crisis residence.
- Additional duties may be assigned, on an as needed basis.
Education/Experience
- Master's degree (MSW or MHC) required from four-year college or university in Social Work, Human Services, Psychology, Behavioral Health or related field.
- Professional License by the New York State Education Department is required and operating within the practitioner’s scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW or LCSW) or a licensed mental health counselor (LMHC). If not licensed, must be license eligible upon hire, with plans to test.
- Significant related experience and/or training in the areas of children and youth residential living and/or crisis residence experience.
- Prior supervisory / management experience is preferred.
- Valid NYS Driver's License is requried.
- An equivalent combination of education and experience will be considered.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Clinician (Full-Time)
Children's Crisis Residence
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Clinician position, in our new Children's Crisis Residence Program. (Click here for Program Information.)
The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.
The Clinician is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Clinician will address the clinical needs of the children and the complex needs of the entire family unit.
Salary: The annual salary range is $64,000 to $67,000. This range is an estimate based on an applicant’s skills and experience.
35-hour workweek; must be flexible as program is residential and runs 24/7.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Complete assessments, and documentation, provide individual/family/group therapy, treatment planning, servicing planning monitoring, and crisis management.
- Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based, and Trauma-Informed.
- Link the youth and their families to necessary resources and services in a timely and coordinated manner.
- Consistently demonstrates a strength-based approach and Trauma Informed Care.
- Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve developmental milestones.
- Provide crisis response, which includes a rotating on-call schedule among the Director and Nurse. On-call will occur when the needs of a child, or a group of children, exceed the capacity of the staff present on site.
- Ensure outreach efforts to support families in their service provisions.
- Coordinate treatment team meetings for the youth and their families.
- Engage youth and assist families with an understanding of agency philosophy and policies.
- Participate in training sessions and stay current with training updates as required.
- Attends agency in-services, workshops and seminars as required.
- Participates in bi-weekly supervision.
- Completes all required documentation in a comprehensive and timely manner.
- This position will share an on-call rotation with the Program Director and Program Manager.
- Additional duties may be required, on an as needed basis.
Education/Experience
- Individuals must be 21 years of age or older.
- Professional License by the New York State Education Department is required and operates within the practitioner’s scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), Licensed Clinical Social Work (LCSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapist (LCAT).
- At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional, and behavioral impairments histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience.
- Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role.
- All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
- Valid New York State driver's license and reliable transportation is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Clinician (Part-Time)
Children's Crisis Residence
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Part-Time Clinician position, in our new Children's Crisis Residence Program. (Click here for program information.)
The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.
The Clinician is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Clinician will address the clinical needs of the children and the complex needs of the entire family unit.
This is an non-exempt position, paid an hourly rate of $37.00.
Must have the ability to be flexible with scheduling as program is residential and runs 24/7.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Complete assessments, and documentation, provide individual/family/group therapy, treatment planning, servicing planning monitoring, and crisis management.
- Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based, and Trauma-Informed.
- Link the youth and their families to necessary resources and services in a timely and coordinated manner.
- Consistently demonstrates a strength-based approach and Trauma Informed Care.
- Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve developmental milestones.
- Provide crisis response, which includes a rotating on-call schedule among the Director and Nurse. On-call will occur when the needs of a child, or a group of children, exceed the capacity of the staff present on site.
- Ensure outreach efforts to support families in their service provisions.
- Coordinate treatment team meetings for the youth and their families.
- Engage youth and assist families with an understanding of agency philosophy and policies.
- Participate in training sessions and stay current with training updates as required.
- Attends agency in-services, workshops and seminars as required.
- Participates in bi-weekly supervision.
- Completes all required documentation in a comprehensive and timely manner.
- This position will share an on-call rotation with the Program Director and Program Manager.
- Additional duties may be required, on an as needed basis.
Education/Experience
- Individuals must be 21 years of age or older.
- Professional License by the New York State Education Department is required and operates within the practitioner’s scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), Licensed Clinical Social Work (LCSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapist (LCAT).
- At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional, and behavioral impairments histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience.
- Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role.
- All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
- Valid New York State driver's license and reliable transportation is required.
Employee Benefits
- 401K Retirement Plan
- Tuition Assistance Program
- Employee Assistance Program
- Longevity Awards
- NYS Sick Leave
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Registered Nurse (Full-Time)
Children's Crisis Residence
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Registered Nurse position, in our new Children's Crisis Residence Program. (Click here for Program Information.)
The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.
The Registered Nurse is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions.
Salary: The annual salary range is $67,000 to $70,000. This range is an estimate based on an applicant’s skills and experience.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Complete medical-related assessments, documentation, consents, treatment planning, and crisis management.
- Engage youth and assist families with an understanding of agency philosophy and policies.
- Address the medical needs of the children and follow up with health-related needs for the youth within the children’s respite.Address the medical needs of the children and follow up with health-related needs for the youth within the children’s respite.
- Coordinate the continuation of care with outside medical professionals (i.e. medical appointments, physicians’ orders, specialists, or other medical-related duties).
- Consistently demonstrates a strength-based approach and Trauma Informed Care.
- Provide oversight for all medical and medication needs.
- Provide therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve developmental milestones.
- Provide crisis response, which includes rotating on-call schedules among the Director and Supervising Clinician. On-call will occur when the needs of a child, or a group of children, exceed the capacity of the staff present on site.
- Participation in team meetings and bi-weekly supervision.
- Adhere to the ICAN agency policy/procedure.
- Attends agency in-services, workshops and seminars as required.
- Participate in training sessions and stay current with training updates as required.
- Completes all required documentation in a comprehensive and timely manner.
- This position will share an on-call rotation with the Program Director and Program Manager.
- Additional duties may be assigned on an as needed basis.
Education/Experience
- Individuals must be 21 years of age or older.
- At least 1-3 years of nursing experience, preferably within a behavioral health setting.
- Must be a NYS Licensed Registered Nurse.
- All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
- Valid New York State driver's license and reliable transportation is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Community Based Support Specialist
SPIN
Integrated Community Alternatives Network (ICAN), a Community-Based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Community Based Support Specialist position, in our CFTSS and SPIN Programs (click here for program information).
The Community Based Support Specialist works as part of a multidisciplinary team and provides direct services to children and families engaged by ICAN. The wraparound service provider makes service decisions in a variety of settings including biological, pre-adoptive, and/or foster homes, schools, and communities to meet the needs and preferences of the children and families. They are expected to promote the philosophy and mission of the agency through the following (but not limited to) roles:
● Family Skills Training
● Curfew Checks
● Rise and Shine Services
● Crisis Avoidance
● Psychosocial Rehabilitation
● Rehabilitative Psychoeducation
● Strength Based Service Planning
● Daily Living Skills/Community Integration TreatmentThe annual salary range is $40,000 to $42,000. This range is an estimate based on an applicant’s skills and experience.
This is a non-exempt position and is paid at an hourly rate.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Demonstrate skills that promote a safe physical and emotional environment for the participant within the context of their living environment and community.
- Successfully complete any/all required trainings (general orientation and service specific) within established timeframes.
- Adhere to all agency policies including confidentiality, attendance, and cultural sensitivity.
- Provide any/all services assigned in the active service plan. Including completion of annual and ongoing functional assessments.
- Attend any/all scheduled team meetings with the Participant and providers and/or with any other individuals involved in the planning and care.
- Remain in contact with participant, natural support and service coordinator and other providers to ensure continuity of care.
- Act as a liaison between client and family, agency personnel and other service providers as necessary and appropriate.
- Participate in the agency’s utilization review, incident reporting and quality improvement program as deemed appropriate by the supervisor.
- Work directly with participants to provide assistance with learning skills such as budgeting, grocery shopping, home maintenance, pre-vocational training, cognitive remediation, problem solving, and development of functional compensation strategies, medication management, and self-care skills.
- Work flexible hours as dictated by service need including working weekends, evenings, and split shifts as required.
- Travel is required in order to provide services in multiple settings including, but not limited to family homes, local schools, community programs, and places of employment.
Education/Experience
- Preferred: Associate’s Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor’s Degree in Education, Special Education, Psychology, Social Work, Human Services or related field required.
- Additional professional development in specialty areas helpful. Ability to adjust to children, staff, and program needs.
- Experience working with children with severe emotional and behavioral problems required.
- Valid NYS Driver's License is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 4-Day Workweek (optional)
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Registered Nurse (Part-Time)
Children's Crisis Residence
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Part-Time Registered Nurse position, in our new Children's Crisis Residence Program.(Click here for Program Information.)
The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.
The Registered Nurse is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions.
The hourly rate is $37.00 to $40.00 per/hour. This range is an estimate based on an applicant’s skills and experience.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Complete medical-related assessments, documentation, consents, treatment planning, and crisis management.
- Engage youth and assist families with an understanding of agency philosophy and policies.
- Address the medical needs of the children and follow up with health-related needs for the youth within the children’s respite.
- Coordinate the continuation of care with outside medical professionals (i.e. medical appointments, physicians’ orders, specialists, or other medical-related duties).
- Consistently demonstrates a strength-based approach and Trauma Informed Care.
- Provide oversight for all medical and medication needs.
- Provide therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve developmental milestones.
- Provide crisis response, which includes rotating on-call schedules among the Director and Supervising Clinician. On-call will occur when the needs of a child, or a group of children, exceed the capacity of the staff present on site.
- Participation in team meetings and bi-weekly supervision.
- Adhere to the ICAN agency policy/procedure.
- Attends agency in-services, workshops and seminars as required.
- Participate in training sessions and stay current with training updates as required.
- Completes all required documentation in a comprehensive and timely manner.
- This position will share an on-call rotation with the Program Director and Program Manager.
- Additional duties may be assigned on an as needed basis.
Education/Experience
- Individuals must be 21 years of age or older.
- At least 1-3 years of nursing experience, preferably within a behavioral health setting.
- Must be a NYS Licensed Registered Nurse.
- All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
- Valid New York State driver's license and reliable transportation is required.
Employee Benefits
- 401K Retirement Plan
- Tuition Assistance Program
- Employee Assistance Program
- Longevity Awards
- NYS Sick Leave
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Youth Care Coordinator
Children’s Care Management
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Youth Care Coordinator position, within the Children's Health Homes program (click here for Program information.)
The Youth Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Youth Care Coordinator adheres to and promotes the philosophy of the company by performing the duties listed below.
Annual Salary: $44,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - FridayPlease make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for outreach and engagement to formally enroll referred children into the care management program.
- Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
- Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
- Ensures all initial linkages are established and maintained.
- Collaborates with all services providers and establishes team communication plan.
- Monitors goals on a continuing basis and that team is communicating.
- Monitors and ensures that care plan is relevant to health home policies and procedures.
- Consults with family members and social supports to maintain support consistency.
- Advocates for additional services and linkages as appropriate.
- Maintains current care management documentation and information regarding care management activities within the required health IT system.
Education/Experience
- Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university.
- At least two years experience in Human Services, primarily Mental Health and Substance Abuse.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Adult Care Coordinator
Adult Care Management
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Adult Care Coordinator position within the Adult Health Homes program (click here for Program information).
The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.
Annual Salary: $44,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - Friday
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.Duties & Responsibilities
- Responsible for outreach and engagement to formally enroll referred adults into the care management program.
- Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
- Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
- Ensures all initial linkages are established and maintained.
- Collaborates with all services providers and establishes team communication plan.
- Monitors goals on a continuing basis and that team is communicating.
- Monitors that care plan is relevant to health home policies and procedures.
- Consults with family members and social supports to maintain support consistency.
- Advocates for additional services and linkages as appropriate.
- Maintains current care management documentation and information regarding care management activities within the required health IT system.
Education/Experience
- Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university.
- At least one year experience in Human Services, primarily Mental Health and Substance Abuse.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
- 4-Day Workweek (optional)
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Interventionist (Home-Based Crisis Intervention)
Home-Based Crisis Intervention
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Interventionist position, within our Home-Based Crisis Intervention program. (Click here for program information.)
The Interventionist provides intensive, trauma-informed crisis intervention and stabilization with the youth and family and case management services to youth who are at imminent risk of hospitalization, or admission to a group treatment program, or are at risk for a rapid readmission to such settings. They will adhere to and promote the philosophy and mission of the company by performing the following duties.
Annual Salary: $55,000
This salary is an estimate based on an applicant’s skills and experience.Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Provide clinical services to 2-3 families at a time, conduct up to daily meetings with each child/youth and family.
- Provide crisis intervention and stabilization.
- Conduct intensive outreach to client and family.
- Screen and assess clients for social determinants of health, mental health, trauma, risk, and substance use.
- Assess client and develop a Treatment Plan.
- Develop and facilitate service delivery.
- Coordinate treatment plans with collateral service providers.
- Maintain complete case management records.
- Provide on-call rotation duties and coverage as needed.
- Other related duties within the scope of the position as assigned by the Supervisor.
- Assists with additional projects and/or duties as needed.
Education/Experience
- MSW, or Masters in Psychology or Human Services and Licensed Mental Health provider -OR- Unlicensed with a Masters or Bachelor’s Degree with at least one year of relevant experience in community based mental health or case management.
- Experience working with children and youth in crisis situations.
- Experience in utilization of trauma-informed practices.
- Experience working with children and adolescents.
- Experience delivering Evidence-Based Interventions to children and adolescents.
- Comfortable traveling to and working in families’ homes and communities.
- Ability to be proactive and have relentless commitment to shared treatment planning and shared decision-making.
- Demonstrated ability to engage hard-to-reach populations as well as families and youth impacted by trauma, poverty, complex stressors, violence, mental health, etc.
- Excellent oral and written communication skills.
- Must possess a valid NYS driver’s license
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Homeless Family Case Manager
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time Homeless Family Case Manager positions within the Homeless Family Case Management program.
The Homeless Family Case Manager will deliver the most comprehensive array of case management services to families experiencing homelessness. Utilizing a Housing First and person-centered approach, the Case Manager will provide individualized service planning tailored to each family’s unique strengths and needs. This role involves intensive collaboration with the Department of Social Services, Department of Mental Health, ICAN’s array of services as well as community partners, to ensure coordinated care and the highest quality of services.
Annual Salary: $47,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - FridayPlease make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Deliver intensive, person-centered case management services, including connection to healthcare, transportation, food resources, and community-based services.
- Conduct weekly visits with families until stabilization is achieved, reducing frequency as stability improves.
- Conduct intake and in-depth assessments using validated tools, such as the VI-SPDAT and assist families in securing and maintain permanent housing.
- Assist clients in securing and maintaining state and federal benefits such as Medicaid, Social Security, SNAP, unemployment, and financial aid as well as educating clients on maintaining benefit eligibility.
- Support clients in creating and implementing employment plans, in collaboration with Oneida County Employment Services. Provide job readiness support, including resume development, interview preparation, and access to training programs.
- Identify unmet treatment, rehabilitation, and support needs.
- Collaborate with the Program Manager to evaluate assessment results and guide case planning.
- Provide direct support, including accompanying clients to appointments and managing required documentation.
- Additional duties may be assigned, on an as needed basis.
Education/Experience
- Bachelor’s degree in social work, human services, or a related field is required.
- Minimum of 2 years of experience in case management or human services required.
- Valid NYS Driver's License is requried.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Behavior Specialist
School Based Services
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time School-Based Behavior Specialist position in the Frankfort-Schuyler School District. (Click here for program information.)
The Behavior Specialist assists teachers, the clinical coordinator and administrators to work with students’ with severe emotional and behavioral problems to reach their individual educational and therapeutic goals, as well as improve their social interactions within a school community. Organize and implement academic and experiential activities and provide therapeutic support for students in day treatment programs. Promotes the philosophy and mission of the agency by performing the following duties.
Annual Salary: $40,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - FridayPlease make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Assists in the development of the treatment plan and the identification and implementation of behavioral rules and consequences.
- Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals.
- Monitors student behavior in classroom setting based on information gathered and observed for each assigned student.
- Participates in program development, case management and supervision.
- Assists in setting limits with compassion.
- Directs students to use positive behaviors for success in the classroom and with diverse teaching styles.
- Utilizes appropriate interventions designed to help students practice coping skills, achieve academic success and eventually apply for transition back to “home” school.
- Designs, conducts and/or assists in group activities, including recording progress notes for each group and supervises lunchroom and recess, when assigned.
- Assists teachers in classroom management including assisting Clinicians by sharing information, meeting with administrators in determining students individual educational and therapeutic goals, supporting building social interactions within a school and local community.
- Adheres to best practices in professional ethics and boundaries.
- Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support.
- Obtains behavior modification by using specific behavior management techniques.
Education/Experience
- Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor’s Degree in Education, Special Education, Psychology, Social Work, or related field required with at least two years relevant experience in traditional and non-traditional youth service setting required.
- Additional professional development in specialty areas helpful. Ability to adjust to student, staff, and program needs. Experience working with students with severe emotional and behavioral problems required.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
System of Care Community Based Support Specialist
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full Time Community Based Support Specialist position in the Herkimer System of Care program.
The Community Based Support Specialist works as part of a multidisciplinary team and provides direct services to children and families engaged by ICAN and the Herkimer System of Care initiative. The wraparound service provider makes service decisions in a variety of settings including biological, pre-adoptive, and/or foster homes, schools, and communities to meet the needs and preferences of the children and families. They are expected to promote the philosophy and mission of the agency through the following duties and responsibilities.
*This position is a hybrid-remote position with in-office location in Herkimer NY*
The annual salary generally ranges between $40,000-$44,000. This range is an estimate based on an applicant’s skills and experience. Non-Exempt, paid at an hourly rate.
35-hour workweek, evenings and weekends often necessary to meet duties of this position
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.Duties & Responsibilities
- Demonstrate skills that promote a safe physical and emotional environment for the participant within the context of their living environment and community.
- Successfully complete any/all required trainings (general orientation and service specific) within established timeframes.
- Adhere to all agency policies including confidentiality, attendance, and cultural sensitivity.
- Provide any/all services assigned in the active service plan. Including completion of annual and ongoing functional assessments.
- Attend any/all scheduled team meetings with the Participant and providers and/or with any other individuals involved in the planning and care.
- Remain in contact with participant, natural support, support coordinator and other providers to ensure continuity of care.
- Act as a liaison between client and family, agency personnel and other service providers as necessary and appropriate.
- Complete all required documentation in a comprehensive and timely manner as required by the waivers, RRDS, DOH, ICAN, and SAMHSA regulations.
- Participate in the agency’s utilization review, incident reporting and quality improvement program as deemed appropriate by the supervisor.
- Work directly with participants to provide assistance with learning skills such as budgeting, grocery shopping, home maintenance, pre-vocational training, cognitive remediation, problem solving, and development of functional compensation strategies, medication management, and self-care skills.
- Work flexible hours as dictated by service need including working weekends, evenings, and split shifts as required.
- Travel is required in order to provide services in multiple settings including, but not limited to family homes, local schools, community programs, and places of employment.
Education/Experience
- Associate’s Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor’s Degree in Education, Special Education, Psychology, Social Work, Human Services or related field is required
- At least two years relevant experience in traditional and non-traditional youth service setting required
- Experience working with children with severe emotional and behavioral problems required.
- Valid NYS Driver's License is required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Care Coordinator
Children’s Care Management
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicant to fill a Full-Time Care Coordinator position in the Town Of Webb Union Free School District (Old Forge), within the Adult and Children's Care Management programs (click here for Program information.)
The Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.
Annual Salary: $44,000, Non-Exempt, paid at an hourly rate.
35-hour workweek, Monday - FridayPlease make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for outreach and engagement to formally enroll referred children and adults into the care management program.
- Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
- Develops a Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
- Ensures all initial linkages are established and maintained.
- Collaborates with all services providers and establishes team communication plan.
- Monitors goals on a continuing basis and that team is communicating.
- Monitors and ensures that care plan is relevant to health home policies and procedures.
- Consults with family members and social supports to maintain support consistency.
- Advocates for additional services and linkages as appropriate.
- Maintains current care management documentation and information regarding care management activities within the required health IT system.
- Additional duties may be assigned, on an as needed basis.
Education/Experience
- Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred.
- At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Youth ACT Mental Health Professional
Youth ACT
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Youth ACT Mental Health Professional position.
ICAN’s Youth Assertive Community Treatment (ACT) is a program designed to address the significant mental health needs of youth ages 10 to 21, who are at risk of entering, or returning home from, high end services, such as inpatient settings or residential services, through the use of a multi-disciplinary team.
The Mental Health Professional is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Licensed Mental Health Professional will address the clinical needs of the children and the complex needs of the entire family unit. Will adhere to and promote the philosophy and mission of the company by performing the following duties.
The annual salary generally ranges between $64,000-$70,000. This range is an estimate based on an applicant’s skills and experience.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Provide case contacts, which include home visits. Complete assessments, provide individual/family/group therapy, treatment planning, monitoring and crisis management.
- Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based.
- Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve age–appropriate developmental milestones.
- Provides crisis response, which includes a rotating on call schedule amongst the ACT team members.
- Participation in daily morning team meetings and bi-weekly supervision.
- They must successfully complete the required ACT Institute trainings as well as obtain and maintain CANS certification
Education/Experience
- Professional License by the New York State Education Department is required and operating within the practitioner’s scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapists (LCAT).
- At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional and behavioral impairments (commensurate with RTF or CR level of care), histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience.
- Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role.
- Valid NYS Drivers License required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Residence Counselor (Part-Time)
Children's Crisis Residence
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Part-Time Residence Counselor positions, in our new Children's Crisis Residence Program.(Click here for Program Information.)
The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.
The Residence Counselor is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions.
Shift:
This is a Part-Time position and the schedule may vary, depending on the needs of the program. Staff may be required to work differential shifts as a relief or rotation. Flexibility will be required to work shifts, including evenings, weekends, and holidays as needed.This is an non-exempt position, paid an hourly rate of $20.00.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.Duties & Responsibilities
- Provide direct care, supervision, and support to children during their stay in the crisis residence.
- Assist with the daily functioning of the residence, including implementing structured routines, providing emotional support, and facilitating therapeutic activities.
- Work collaboratively with mental health professionals, including therapists, social workers, and healthcare providers, to create and implement individualized treatment plans.
- Help manage crises using approved behavioral intervention techniques, ensuring the safety and well-being of the children.
- Support children in developing coping strategies, life skills, and emotional regulation techniques.
- Communicate regularly with families and caregivers, providing updates and supporting the child’s transition plan.
- Maintain accurate documentation of all care activities and interactions in accordance with regulatory requirements.
- Regularly participate in staff meetings and supervision.
- Attend agency in-services, workshops and seminars as required.
- Participate in training sessions and stay current with training updates as required.
- Additional duties may be required, on an as needed basis.
Education/Experience
- Individuals must be 21 years of age or older.
- High School Diploma or Equivalent. Related experience and/or training in the areas of residential living, transitional youth, or human services; or equivalent combination of education and experience.
- Experience working with children, particularly those in crisis or with behavioral health needs, is strongly preferred.
- Strong communication and interpersonal skills, with an ability to remain calm in challenging situations.
- Willingness to complete required training in crisis intervention and de-escalation techniques.
- All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
- Valid New York State driver's license and reliable transportation is required.
Employee Benefits
- 401K Retirement Plan
- NYS Sick Leave
- Tuition Assistance Program
- Employee Assistance Program
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Youth Empowerment Specialist (Part-Time)
School Based Services
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Part-Time Youth Empowerment Specialist positions in the Utica City School Services program. (Click here for program information)
The Youth Empowerment Specialist role provides an exciting opportunity to work directly with students in a safe, enriching, and supportive environment. The Youth Empowerment Specialist is designed to enhance students' social, emotional, academic, and physical development, providing them with opportunities. The Specialist will promote the philosophy and mission of the agency by performing the following duties and responsibilities.
Shift: After School Hours only from 2:45 pm - 6:15 pm, Monday - Thursday.
The hourly rate for this position ranges from $18.00-$25.00. This range is an estimate based on an applicant’s skills and experience.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.Duties & Responsibilities
- Supervise and engage with students in a safe, positive, and respectful manner
- Assist students with homework and academic tasks, providing individualized support when needed.
- Foster a welcoming, inclusive, and supportive environment that encourages participation and learning.
- Manage student behavior by implementing positive discipline strategies and maintaining a calm, structured atmosphere.
- Support students in developing social-emotional skills, such as empathy, conflict resolution, and self-regulation.
- Facilitate enrichment activities such as arts & crafts, STEM challenges, sports, music, and physical play.
- Assist in the planning and execution of daily activities, ensuring they align with the program’s goals of academic enrichment, social-emotional learning, and physical activity.
- Lead small groups of students in focused learning activities, games, or projects.
- Encourage student participation in all program activities and ensure all students are included and engaged.
- Assist with student sign-in and sign-out procedures.
- Maintain accurate attendance records and report on any student concerns or incidents.
- Additional duties may be assigned, on an as needed basis.
Education/Experience
- High School diploma or equivalent
- NYS Driver's License is Required
- Previous experience working with children, either in educational, recreational, or childcare settings
- Strong communication and interpersonal skills, with the ability to connect with students, parents, and staff
- Ability to work independently and as part of a team.
- Background check clearance and fingerprinting (required by the school district)
Employee Benefits
- 401K Retirement Plan
- Paid Sick Leave
- Tuition Assistance Program
- Employee Assistance Program
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Evelyn's House Residence Counselor (Part-Time)
Evelyn's House
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Part Time Residence Counselor positions at Evelyn’s House. (Click here for Program Information.)
The Residence Counselor works a variable part-time schedule, to be paid per hour, except during overnight shifts where a flat stipend is paid during sleep time. The Residence Counselor provides direct services for residents of Evelyn’s House by performing the following duties and responsibilities.
Shift: Hours for this position vary between evening, weekend and overnight shifts.
Rate: This is an non-exempt position, paid an hourly rate $20.00.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.Duties & Responsibilities
- Responsible for working assigned evenings and weekends.
- Monitors resident’s activity to ensure safety of mothers and children.
- Provides residents with guidance related to household chores and caring for their children.
- Documents specific observations of residents which include using the sign in log to monitor the residents leaving and returning to the house and their compliance with curfews, ensuring residents complete household chores, ensuring residents are properly caring for their children, and that they are complying with all house rules as described in the residents handbook.
- Attend agency trainings, meetings and activities as directed.
- Communicate regularly with the Program Manager and the Service Coordinator for supervision.
- Overnight shifts may be required.
- Responsible for working assigned evenings and weekends
- Maintains professional communication with residents.
- Provides general supervision of all house activity and enforces house rules during the work shift.
- Drives residents regularly within the county as directed by the program manager.
- Provides individualized direct services for residents of Evelyn’s House.
- Responsible for developing an individual service plan with each resident.
- Responsible for meeting individually with each participant at a minimum of one time per week.
- Responsible for maintaining individual files for residents that will hold documentation regarding needs, challenges and achievements.
- Assists residents in achieving individual goals by providing guidance and empowerment.
- Ensures that all residents receive all community based services by advocating and making necessary referrals.
- Provides transportation as needed for residents and children when public transportation cannot be accessed.
- Works closely with Program Manager to ensure all program needs are met.
- Works with the Program Manager to coordinate group meetings and education sessions.
- Assists with preparing the United States Department of Housing and Urban Development Annual Progress Reports and New York State Quarterly and Final Reports.
- Assists the program director by training and supporting staff and volunteers.
- Meets daily with the Evelyn’s House Program Manager.
Education/Experience
- Experience working with young mothers and young children.
- Valid Driver’s License required for position.
Employee Benefits
- 401K Retirement Plan
- Employee Assistance Program
- Longevity Awards
- NYS Paid Sick Leave
- Tuition Assistance Program
- Employee Wellness Benefit
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Play Ambassador, Utica Children's Museum (Part-Time)
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Part-Time positions for Play Ambassadors with our Children's Museum.
The Play Ambassador position currently relates to Mobile Museum programming which operates year-round and will continue once the new museum is open and operating. A Play Ambassador serves as a facilitator by providing exceptional customer service, implementation of key early childhood education and developmental frameworks, and by ensuring safety practices are maintained in order to foster a fun, playful, stimulating, and inclusive environment for all children and families. The Play Ambassador will promote the philosophy and mission of the agency by performing the following duties.
Hourly rate: $16.00-$20.00 /hour
Shift: Hours may vary throughout the week, Evenings and weekends may be required.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Responsible for activating exhibits and inspire learning through museum programs, such as arts and crafts, music, drama, physical movement, storytelling and cooperative games.
- Assist with facilitating school visits, summer camps, private events and community outreach with the Mobile Museum.
- Perform unloading and loading of vehicle, set-up and break down of exhibits and activities specific to Mobile Museum programs and events.
- Participate in routine checks, monitor exhibits, reset props, remove unsafe objects, support basic maintenance and cleaning, and report needs to management.
- Proactively engage guests and initiate conversations to provide positive, active engagement of children and families with exhibits and programs.
- Ensure appropriate exhibits and supplies are secured in the vehicle based on each event or location.
- Communicate with management when supplies are needed.
- Ability to calmly and effectively handle emergency situations.
Education/Experience
- Applicants must be 18 years of age or older.
- Minimum High School Diploma or equivalent preferred, but not required.
- Experience working with a child/family audience in a customer service environment or similar role (this includes relevant paid and unpaid work/volunteer/community work).
- Course-work in Early Learning or Childhood Development (0-10 years old) a plus.
- Experience working or volunteering with children in an educational or recreation setting.
- Valid NYS Driver's License is required or Reliable Transportation.
Employee Benefits
- 401K Retirement Plan
- NYS Paid Sick Leave
- Employee Assistance Program
- Employee Wellness Benefit
- Longevity Awards
- Voluntary Benefits
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now -
Elevate CNY Sports Team Member (Part-Time)
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Part-Time Sports Team Member positions at our Elevate CNY Sports Complex in Westmoreland, NY. (Click here for the Elevate CNY website.)
The Sports Team Member is a part-time, entry level position that provides skilled duties associated with the operation and maintenance of athletic fields and facilities, field preparation and coordination of activities. They are responsible for being part of a team that will work to address the social, emotional and behavioral health needs of ICAN clients in pursuit of true wraparound supports. They will promote the philosophy and mission of the agency by performing the following duties.
Shifts: We are looking to fill multiple evening/weekend shifts.
Pay Range: $16.00-$19.00, paid at an hourly-rate.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Prepares initial layout or set-up of athletic fields and maintains fields according to specifications of scheduled events, including football, baseball, softball, soccer, lacrosse, etc.
- Performs daily field preparation for field activities, litter cleanup, restroom cleanup, facility cleaning and transporting and proper storage of equipment.
- Monitors grounds, facilities, and buildings on a daily basis, looking for safety concerns and maintenance needs. Completes damage report and notifies supervisor of needed repairs.
- Assists ICAN team members to help link clients and their families to appropriate resources and services in a timely and coordinated manner both within the facility and within the agency
- Completes all required documentation in a comprehensive and timely manner as required by ICAN.
- Maintain statistics for analysis and reporting purposes.
- Assists with additional duties as required by the program, as needed.
- Able to book and maintain rentals, and other bookings.
- Additional duties may be assigned, on an as-needed basis.
Education/Experience
- There is no educational requirement for this position. Candidates must have strong attention to detail, excellent time management skills, a thorough knowledge of services provided, well developed advocacy skills, and a knowledge and understanding of sports and recreational programming.
- Experience working with clients with severe emotional and behavioral problems preferred, but not required.
- This is a part-time, non-exempt position; will include evening and/or weekend hours to meet the needs of programming and operations.
Employee Benefits
- 401K Retirement Plan
- NYS Paid Sick Leave
- Employee Assistance Program
- Employee Wellness Benefit
- Longevity Awards
- Tuition Assistance Program
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now