Career Opportunities

ICAN offers a variety of career opportunities for individuals to work with children and their families in a field that is rewarding, challenging and dynamic.

Explore opportunities here if you are interested in joining our team in helping to keep families together. We strive to provide our employees with an experience that is enjoyable, supportive and rewarding in many ways.
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  • Social Care Network Specialist

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time Social Care Network Specialist positions. These positions will be located across various counties including Herkimer County, Montgomery County and Onondaga County.

    The Social Care Network (SCN) Specialist will be at the forefront of human-centered care, connecting Medicaid-eligible members to vital non-medical services — from housing and nutrition to transportation and emotional well-being — that can dramatically improve their quality of life. The Specialist will adhere to and promotes the philosophy and mission of the agency by performing the following duties and responsibilities.

    Salary:  The annual salary range is $43,000 to $45,000. This range is an estimate based on an applicant’s skills and experience. This is a non-exempt position, paid at an hourly rate.

    35-hour workweek; Monday- Friday.


    *Application Deadline: Friday, July 25, 2025*

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Be the First Connection: Serve as the primary contact for Medicaid members, conducting comprehensive assessments using the Unite Us platform to uncover unmet Health-Related Social Needs (HRSN).
    • Guide with Purpose: Help members navigate life-changing services that address critical areas like food security, housing stability, and transportation access.
    • Coordinate Care Seamlessly: Collaborate with ICAN teams and a statewide network of community-based organizations to ensure smooth service delivery and follow-up care.
    • Support Through Change: Re-screen members after major life events and ensure their evolving needs are met.
    • Amplify Outcomes: Provide regular reporting to the Director of Preventive Services and participate in case conferencing to track progress and improve coordination.
    • Keep Learning: Participate in all required training and agency meetings to stay informed, connected, and empowered in your role.
    • Additional duties may be assigned, on an as needed basis.

    Education/Experience

    • Associate’s degree or equivalent experience in social work, health services, or community engagement is required.
    • Applicants with lived experience navigating health care and human services is preferred, but not required.
    • A Valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Project Rise Program Coordinator

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Project Rise Program Coordinator position.

    The Project Rise Program Coordinator is responsible for the oversight, coordination, and implementation of the New York State Division of Criminal Justice Services (DCJS) Project Rise initiative in the City of Utica. This role involves developing and managing program plans, supporting community violence prevention efforts, and ensuring the effective delivery of services and outcomes. The Program Coordinator will work effectively with 4 lead organizations as well as multiple grassroots organizations to ensure effective programming in the City of Utica.


    Salary:  The annual salary range is $75,000 to $77,000. This range is an estimate based on an applicant’s skills and experience. This is a non-exempt position, paid at an hourly rate.

    Schedule: Monday - Friday, with the ability to be flexible for evenings and weekends.

    *Application Deadline: Friday, July 25, 2025*

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Oversee the full implementation of DCJS Project Rise, including vision, goals, deliverables, and timelines.
    • Provide strategic leadership and day-to-day coordination of multidisciplinary teams engaged in community-based violence prevention and intervention.
    • Collaborate with stakeholders, agency staff, and partner organizations on program planning, execution, and evaluation.
    • Monitor program milestones and outcomes, ensuring timely and effective service delivery.
    • Lead data collection, reporting, and analysis to support program accountability and continuous improvement. Review and analyze program data to identify trends, challenges, and opportunities for improvement.
    • Facilitate trainings and capacity-building initiatives that strengthen local response to violence and enhance professional development.
    • Prepare and submit program reports to leadership, funders, and other stakeholders.
    • Represent Project Rise at community meetings and forums to ensure client access to necessary services and resources.
    • Maintain and strengthen partnerships with key stakeholders, including the New York State Division of Criminal Justice, the identified lead organizations, the identified grassroots organizations and other local nonprofits.
    • Additional duties may be assigned, on an as needed basis

    Education/Experience

    • Bachelor’s Degree in a related field preferred, but not required.
    • Minimum of 3-5 years of experience in case management or human services, with at least 2 years in a supervisory role.
    • Strong knowledge of violence prevention strategies and community landscape.
    • Minimum of two years’ experience in program design, management, or supervision is required.
    • Must possess strong knowledge of the City of Utica and effective community violence prevention strategies.
    • Proven ability to collaborate with diverse teams and community stakeholders.
    • Familiarity with data systems and public program reporting requirements is essential.
    • Valid NYS driver's license is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Director of School Innovations

    School Based Services

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Regional Full-Time Director of School Innovations position. (Click here for program information).

    The Director of School Innovations will lead the development, implementation, and continuous improvement of innovative, responsive, and comprehensive school-based mental and behavioral health services across regional districts. This Director will oversee a portfolio of dynamic supportive programs and services—ranging from high-intensity special education supports to customized district initiatives—ensuring excellence in service delivery, strategic alignment, and sustainable growth.

    Salary:  The annual salary range is $75,000 to $80,000. This range is an estimate based on an applicant’s skills and experience.


    *Application Deadline: Friday, July 25, 2025*

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Provide strategic oversight and leadership to assigned regional school-based programs, ensuring high-quality, needs-responsive service delivery.
    • Design, pilot, and refine innovative educational and behavioral support models in collaboration with district partners.
    • Identify and address gaps in services; develop new interventions that are trauma-informed, culturally responsive, and measurable in impact.
    • Act as a thought leader in regional education spaces, representing ICAN at stakeholder events, forums, and collaborative initiatives.
    • Serve as the primary liaison to designated school districts and BOCES partners within the region.
    • Collaborate with district leadership to co-create and sustain programming aligned to district goals, student needs, and evidence-based practices.
    • Foster effective relationships with educators, families, and community partners to maximize student and family outcomes.
    • Supervise Program Managers and assigned staff delivering services across multiple school sites.
    • Promote a culture of excellence, equity, and professional growth through coaching, feedback, and ongoing training.
    • Ensure effective team communication, accountability structures, and role clarity across service delivery.
    • Collect, analyze, and utilize outcome data and Key Performance Indicators (KPIs) to inform decisions and communicate impact.
    • Ensure compliance with contractual obligations, reporting timelines, and professional standards.
    • Contribute to the development and monitoring of program budgets and resource allocations.
    • Develops and maintains an effective company through the selection, termination, training, compensation, review and motivation of department managers.
    • Develops and maintains a program for high performance standards and sound employee relations at all levels of the company.
    • Provides guidance and direction to employees to assist them in their professional development.
    • Travel required to multiple school districts and community sites across the region. Occasional evening hours for stakeholder events or community engagement.

    Education/Experience

    • Bachelor’s degree in education, Social Work, Psychology, Special Education, or a related human services field required. Master’s degree in a related field preferred.
    • Minimum 3 years of experience in school-based programming, program leadership, or systems-level coordination required. Experience working with students in special education or high-needs behavioral health environments preferred.
    • Demonstrated ability to design and implement innovative and inclusive programming in diverse school settings. (Knowledge of BOCES systems and district-based collaboration preferred.).
    • Experience supervising multidisciplinary teams and/or cross-functional staff.
    • Familiarity with trauma-informed care, restorative practices, and culturally responsive pedagogy preferred.
    • Ability to obtain certifications in Restorative Practices, Therapeutic Crisis Intervention (TCI), Mental Health First Aid (MHFA), Youth MHFA, or other evidence-based practices as identified
    • A Valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • RED (Raiders' Extended Day) Enrichment Supervisor

    School Based Services

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time RED Enrichment Supervisor positions. (Click here for program information).

    The RED (Raiders’ Extended Day) Enrichment Supervisor will lead site-specific coordination of ICAN’s support of UCSD’s RED programming within an assigned elementary school. This position manages daily program operations, plans and implements engaging student activities, ensures proper staffing ratios, and collaborates with fellow Coordinators to maintain consistency across the district. The Coordinator also supports enrollment, communication with school stakeholders, and minor budget oversight for their program site.

    Salary:  The annual salary range is $50,000 to $55,000. This range is an estimate based on an applicant’s skills and experience.

    35-hour workweek; Monday- Friday:  10:30am- 6:30pm (Or later as needed).
    This position follows a 10-month school schedule.

    *Application Deadline: Friday, July 25, 2025*

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Plan, schedule, and lead daily activities for students enrolled in the RED Program.
    • Coordinate program calendar in alignment with school events and district expectations.
    • Manage day-to-day operations of the site, including staff scheduling and program transitions.
    • Ensure adherence to safety, supervision, and student engagement standards.
    • Coordinate with site staff to maintain appropriate student-to-staff ratios.
    • Provide leadership, direction, and mentorship to site team members.
    • Support onboarding and ongoing training for new staff as needed.
    • Support student enrollment, attendance tracking, and family communication.
    • Support student enrollment, attendance tracking, and family communication.
    • Collaborate with fellow RED Enrichment Coordinators to share resources and ideas.
    • Manage a small program budget and ensure appropriate use of materials and supplies.
    • Maintain accurate records of expenses and inventory.

    Education/Experience

    • Bachelor’s degree in Education, Recreation, Human Services, or related field.
    • Minimum 2 years of experience running high-quality youth programming.
    • Ability to work collaboratively with students, families, and school staff.
    • Strong organizational skills and ability to manage a team.
    • A Valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • RED (Raiders' Extended Day) Program Manager

    School Based Services

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time RED Program Manager position. (Click here for program information)

    The RED (Raiders’ Extended Day) Program Manager is responsible for the daily oversight, development, and strategic management of ICAN’s support of UCSD RED program across seven elementary schools. This position ensures the delivery of high-quality, engaging, and student-centered extended day services. The Program Manager will supervise RED Enrichment Coordinators, manage program logistics and compliance, and collaborate with district leadership to align extended day programming with broader educational goals.


    Salary:  The annual salary range is $60,000 to $65,000. This range is an estimate based on an applicant’s skills and experience.

    35-hour workweek; Monday- Friday:  10:30am- 6:30pm (Or later as needed).

    *Application Deadline: Friday, July 25, 2025*

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Provide direct oversight and support to seven RED Enrichment Coordinators across district school sites.
    • Ensure consistent program delivery, staffing, and operational excellence across all RED sites.
    • Coordinate with school administrators to align RED programming with student and school needs.
    • Develop systems for scheduling, curriculum planning, and activity implementation across sites.
    • Collect and report on student attendance, enrollment, and outcome data.
    • Support compliance with funding and regulatory requirements.
    • Assist with budget monitoring and resource planning for each site.
    • Serve as the liaison between ICAN, school leadership, and families.
    • Ensure culturally responsive and inclusive program practices.
    • Coordinate outreach and enrollment strategies to support student access and participation.
    • Provide coaching, supervision, and evaluation of RED Enrichment Coordinators.
    • Facilitate training, meetings, and collaborative planning for site staff.
    • Monitor staffing patterns to ensure compliance with student-to-staff ratios.

    Education/Experience

    • Bachelor’s degree in Education, Human Services, or related field.
    • Minimum 2 years of experience in youth program management, preferably in an educational or nonprofit setting.
    • Experience supervising staff and coordinating multi-site programs.
    • A Valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Clinical Care Coordinator

    School Based Services

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time School Based Clinical Care Coordinator position. (Click here for program information)

    The Clinical Care Coordinator is responsible for the delivery of quality psycho-social care to students served in a school setting. Will complete comprehensive assessments and implement treatment plan to address the social, emotional and educational needs of students in pursuit of academic success. The Coordinator will promote the philosophy and mission of the agency by performing the following duties.

    The annual salary generally ranges between $58,000-$61,000. This range is an estimate based on an applicant’s skills and experience.

     

    *Application Deadline: Friday, July 18, 2025*

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Coordinate with school personnel and mental health professionals to assure that the youth’s mental health needs are considered in academic planning.
    • Provide supportive consultation services to school personnel as needed, including, classroom observation, peer mediation, school wide events, etc.
    • Conducts outreach to engage students and assist families with an understanding of program philosophy and policies.
    • Links clients and their families to appropriate resources and services in a timely and coordinated manner.
    • Assists the client and family with the development, implementation and monitoring of their individualized plan of care and schedules routine meetings to review, revise and discuss such plans.
    • Provide short term counseling to youth and families.
    • Complete a psychosocial assessment of identified student and family to include treatment recommendations and service identification.
    • Completes all required documentation in a comprehensive and timely manner as required by ICAN and BOCES.
    • Provide trainings to school personnel, parents, and community members on children’s mental health to raise awareness about intervention and treatment.
    • Collaborate with existing educational personnel in student’s home district (i.e. prevention workers, social workers, guidance counselors) to plan for timely return to district.
    • Maintain statistics for analysis and reporting purposes.

    Education/Experience

    • Master's degree in Social Work, Mental Health Counseling or related field required.
    • NYS Professional License in area of study preferred or may be license eligible upon hire, or 1-3 years of experience as a Clinician, Mental Health Counselor or School Counselor.
    • Candidates must have thorough knowledge of services provided, well developed advocacy skills, and a knowledge and understanding of educational supports.
    • Experience working with students with severe emotional and behavioral problems required.
    • Valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Birthday Leave
    • Paid Bereavement Time
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Diversion Coordinator

    Integreated Community Alternatives Network, (ICAN) a Community-based Wraparound provider of Social and Mental Health Services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Diversion Coordinator position. (Click here for Program Information)

    The Diversion Coordinator works in close conjunction with community partners and Oneida County Family Court to oversee day-to-day implementation of all services. The Coordinator works with the Raise the age population (youth 16-17 years old). The Coordinator provides direct support to youth and families on their caseload, maintains partnerships with placement agencies and transitional service providers, manages data and reporting on outcomes. The Coordinator is responsible for attending court appearances whenever scheduled. Promotes the philosophy and mission of the agency by performing the following duties:

    Salary:  The annual salary range is $45,000 to $47,000, paid at a non-exempt, hourly rate. This range is an estimate based on an applicant’s skills and experience.

    35-hour workweek, Monday - Friday. 

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Supports youth and family representatives that are involved with Oneida County Family Court to provide assistance as needed or identifying existing resources to ensure full participation. Will make referrals to all necessary services.
    • Monitors youth activity between appearances by checking in with the family on an as needed basis.
    • Assesses the needs and make referrals to appropriate services in the community.
    • Assists youth and family with any needs that should arise including school, employment, health care, housing, etc.
    • Assists county and defense attorneys with creating a plan for youth in an effort to prevent placement/reoffending.
    • Acts as a liaison between DSS, court, attorneys, youth, families and providers.
    • Finds appropriate levels of care and placements when needed and completes all necessary paperwork.
    • Manages a caseload of youth and families involved with Oneida County Family Court, providing consistent face-to-face contact and support while developing a close and consistent relationship with youth and families that will continue throughout disposition.
    • Assesses youth progress to ensure integration and stabilization in the community through appropriate services including, but not limited to, drug treatment, medical care, job training, educational services, mentoring, mediation services, community activities and youth groups, and any other supports needed for successful re-entry and stabilization.
    • Assists the agency and community in understanding the unique needs of this population and shapes agency and community policy to better meet the needs of the clientele.
    • Additional duties may be assigned, on an as needed basis.

    Education/Experience

    • Bachelor's Degree (B.A.) from regionally accredited or NYS registered four-year college or university in social work, psychology, sociology, child development, or related field.
    • Full knowledge of the human service systems in Oneida County and services available to children and youth.
    • A minimum of two (2) years of experience as a social caseworker, service coordinator, or comparable position.
    • A Valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • 4-Day Workweek (optional)
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Recruiting Specialist

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to a Full-Time position for a Recruiting Specialist. 

    The Recruiting Specialist is responsible for supporting the full recruitment lifecycle of the agency, in conjunction with the Human Resources department. The Specialist will research, develop, and implement effective recruiting and staffing strategies to attract a diverse pool of qualified and capable talent for the organization.

    This role will work closely with hiring managers, Directors and Human Resources Management to identify staffing needs, develop effective recruitment strategies, and ensure a positive candidate experience. The Specialist will promote the philosophy and mission of the agency by performing the following duties.

    The annual salary ranges between $47,000-$53,000. This range is an estimate based on an applicant’s skills and experience. Non-Exempt,  35-hour workweek, Monday - Friday 

    *Application Deadline: Monday July 7, 2025*

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Develop and implement effective recruitment strategies to attract qualified candidate for employment and internships.
    • Utilize various sourcing methods, including but not limited to job boards, social media, professional networking events, and employee referrals.
    • Assist in building and maintaining a pipeline of potential candidates for future job openings.
    • Organize and attend job fairs, campus recruiting events, local networking and community events.
    • Will review resumes and applications to identify qualified candidates as needed (if confirmation of hard requirements for a position is needed).
    • Conduct initial phone screens to assess candidate qualifications (as needed and determined by program and position).
    • Responsible for collecting and reviewing all internship applications, for internal and external candidate placement.
    • Will work with agency program leaders to understand needs and opportunities for agency placement, per semester.
    • Coordinate interview scheduling with program leaders and potential candidates.
    • Coordinate all pre-internship onboarding and necessary paperwork, ensuring interns are ready to start by the beginning of their placement.
    • Assist assigned supervisors in completing evaluations and other documentation, as required by the intern’s college/university.
    • Responsible for efficiently tracking all internship placements on an annual basis, including but not limited to application deadlines, required hours for interns, supervisors and programs assigned to.
    • Will build and maintain partnerships with representatives from local/regional universities and colleges to understand their needs, communicate ICAN program needs and place interns appropriately.
    • Will assist in building the ICAN Internship policy and continually improving the policy as the agency grows.
    • Ensure a positive candidate experience by providing timely feedback and communication.
    • Guide candidates through the recruitment process, from initial contact to onboarding, as needed and in conjunction with the Human Resources team.
    • Partner with and proactively communicate with hiring managers and/or Directors to understand their staffing needs and develop effective recruitment plans for their program needs.
    • Collaborate with local employment agencies, colleges, universities, and other potential resources to help promote ICAN career and internship opportunities.
    • Provide regular updates to the Director of Human Resources on recruitment progress.
    • Collaborate with the Director of Human Resources to ensure alignment between recruitment and overall HR strategies.
    • Support the Human Resources Manager in maintaining accurate and up-to-date records, including internal and external job postings and applications, in the applicant tracking system (ATS).
    • Generate recruitment reports and metrics to track performance and identify areas for improvement.
    • Ensure recruitment practices comply with all relevant employment laws and regulations, including federal, state, and local employment laws and regulations, as well as ICAN company policies.
    • Maintain accurate and up-to-date records in the applicant tracking system (ATS).
    • Assist with managing the recruitment budget and allocating resources effectively.
    • Assist with additional projects and/or duties as required by management of the Human Resources department, on an as needed basis.
    • Occasional travel is required. This will include (but not limited to) local travel between worksites, travel to recruiting events, career fairs, local/regional colleges and universities, ICAN tabling events, community events, etc

    Education/Experience

    • Bachelor’s Degree in Human Resources, Business Administration, or related field preferred.
    • At least two years of Human Resource or related experience preferred.
    • Minimum of 2 years of direct experience in recruitment or talent acquisition, preferably in the non-profit sector.
    • An equivalent combination of education and experience will also be considered.
    • A valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Senior Human Resources Generalist

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Senior Human Resources Generalist position.  

    The Senior HR Generalist will administer and support the daily functions of the Human Resource (HR) department by performing administrative and HR-driven tasks and services, specifically related to recruiting and onboarding efforts. The Senior HR Generalist will promote the philosophy and mission of the agency by performing the following duties.

    Salary:  The annual salary range is $47,000 to $50,000, paid at an hourly rate. This range is an estimate based on an applicant’s skills and experience.

    35-hour workweek, Monday - Friday. 

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Provides daily oversight of the interview process, including tracking of interviews across all programs and departments and providing guidance on interview scheduling.
    • Supports the efforts of coordinating interview questions, ensuring that all sets of questions are up to date and if any changes are made, that they are approved by HR Management.
    • Works alongside HR staff in the new hire onboarding process, coordinating assignments on job postings and the new hire onboarding experience.
    • Processes through received applications and shares applications and resumes for all currently posted positions to the appropriate shared folder. Coordinates with Hiring Managers to schedule 1st and 2nd interviews. Will also conduct pre-screening phone calls, as needed.
    • Assists with effective onboarding of employees through the established new hire process, including completing and maintaining pre-hire checks, processing new hire paperwork and getting employees set up as required prior to start dates.
    • Attends local and regional career fairs through colleges and universities, as well as community tabling events and/or job fairs, serving as an HR Representative for ICAN, for recruiting efforts and community employment exposure.
    • Works with the Human Resources Manager to identify potential career fairs and community job fairs to attend, on a quarterly basis. Will also coordinate to research and identify tabling materials that may be needed.
    • Responsible for monthly audits of the DMV LENS reports, ensuring that all staff have current and valid Drivers’ Licenses. The process shall include follow up with employees whose licenses are not valid for any given reason.
    • Maintains accurate and up-to-date Human Resource and personnel files and records, including conducting periodic audits. Maintains the integrity and confidentiality of human resource files and records.
    • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
    • Provides support to Human Resources Manager during the off-boarding process, specifically with Exit Interviews, serving as a backup or assisting with documenting the interview.
    • Responsible for tracking new hires’ contact information (i.e. email address, phone numbers) and placing orders for business cards upon hire and on an as needed basis.
    • Processes through all employment verifications that come through the department, via external sources; while following the agency policy in regards to the information that can be provided.
    • Answers frequently asked questions from applicants and employees relative to standard policies, hiring processes, etc.; refers more complex questions to appropriate HR Management.
    • Plans and supports company-wide information meetings such as open enrollment, new hire orientation events, wellness-related meetings and any other relevant HR meetings, on an as needed basis.
    • Assists with additional projects and/or duties as required by management of the Human Resources department.
    • Serves as a backup with duties in regards to Employee Benefits and other inquiries that come into the department, on as needed basis and/or as dictated by Human Resources Management.

    Education/Experience

    • Bachelor's degree in Human Resources, Organizational Psychology, Business Administration, or related field is preferred; minimum of an Associate’s Degree in Human Resources, Business Administration, or related field will be considered in combination with relevant experience.
    • Minimum of three to five years of experience in human resources is strongly preferred.
    • A valid NYS Driver's License is required, as occasional travel between locations is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Clinician (Full-Time)

    Children's Crisis Residence

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Clinician position, in our new Children's Crisis Residence Program. (Click here for Program Information.)

    The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.

    The Clinician is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Clinician will address the clinical needs of the children and the complex needs of the entire family unit. 

    Salary:  The annual salary range is $64,000 to $67,000. This range is an estimate based on an applicant’s skills and experience.

    35-hour workweek; must be flexible as program is residential and runs 24/7. 

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Complete assessments, and documentation, provide individual/family/group therapy, treatment planning, servicing planning monitoring, and crisis management.
    • Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based, and Trauma-Informed.
    • Link the youth and their families to necessary resources and services in a timely and coordinated manner.
    • Consistently demonstrates a strength-based approach and Trauma Informed Care.
    • Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve developmental milestones.
    • Provide crisis response, which includes a rotating on-call schedule among the Director and Nurse. On-call will occur when the needs of a child, or a group of children, exceed the capacity of the staff present on site.
    • Ensure outreach efforts to support families in their service provisions.
    • Coordinate treatment team meetings for the youth and their families.
    • Engage youth and assist families with an understanding of agency philosophy and policies.
    • Participate in training sessions and stay current with training updates as required.
    • Attends agency in-services, workshops and seminars as required.
    • Participates in bi-weekly supervision.
    • Completes all required documentation in a comprehensive and timely manner.
    • This position will share an on-call rotation with the Program Director and Program Manager.
    • Additional duties may be required, on an as needed basis.

    Education/Experience

    • Individuals must be 21 years of age or older.
    • Professional License by the New York State Education Department is required and operates within the practitioner’s scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), Licensed Clinical Social Work (LCSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapist (LCAT).
    • At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional, and behavioral impairments histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience.
    • Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role.
    • All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
    • Valid New York State driver's license and reliable transportation is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Clinician (Part-Time)

    Children's Crisis Residence

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Part-Time Clinician position, in our new Children's Crisis Residence Program. (Click here for program information.)

    The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.

    The Clinician is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Clinician will address the clinical needs of the children and the complex needs of the entire family unit. 

    This is an non-exempt position, paid an hourly rate of $37.00.

    Must have the ability to be flexible with scheduling as program is residential and runs 24/7. 
     

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Complete assessments, and documentation, provide individual/family/group therapy, treatment planning, servicing planning monitoring, and crisis management.
    • Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based, and Trauma-Informed.
    • Link the youth and their families to necessary resources and services in a timely and coordinated manner.
    • Consistently demonstrates a strength-based approach and Trauma Informed Care.
    • Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve developmental milestones.
    • Provide crisis response, which includes a rotating on-call schedule among the Director and Nurse. On-call will occur when the needs of a child, or a group of children, exceed the capacity of the staff present on site.
    • Ensure outreach efforts to support families in their service provisions.
    • Coordinate treatment team meetings for the youth and their families.
    • Engage youth and assist families with an understanding of agency philosophy and policies.
    • Participate in training sessions and stay current with training updates as required.
    • Attends agency in-services, workshops and seminars as required.
    • Participates in bi-weekly supervision.
    • Completes all required documentation in a comprehensive and timely manner.
    • This position will share an on-call rotation with the Program Director and Program Manager.
    • Additional duties may be required, on an as needed basis.

    Education/Experience

    • Individuals must be 21 years of age or older.
    • Professional License by the New York State Education Department is required and operates within the practitioner’s scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), Licensed Clinical Social Work (LCSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapist (LCAT).
    • At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional, and behavioral impairments histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience.
    • Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role.
    • All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
    • Valid New York State driver's license and reliable transportation is required.

    Employee Benefits

    • 401K Retirement Plan
    • Tuition Assistance Program
    • Employee Assistance Program
    • Longevity Awards
    • NYS Sick Leave
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Registered Nurse (Full-Time)

    Children's Crisis Residence

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Registered Nurse position, in our new Children's Crisis Residence Program. (Click here for Program Information.)

    The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.

    The Registered Nurse is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions.

    Salary:  The annual salary range is $67,000 to $70,000. This range is an estimate based on an applicant’s skills and experience.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Complete medical-related assessments, documentation, consents, treatment planning, and crisis management.
    • Engage youth and assist families with an understanding of agency philosophy and policies.
    • Address the medical needs of the children and follow up with health-related needs for the youth within the children’s respite.Address the medical needs of the children and follow up with health-related needs for the youth within the children’s respite.
    • Coordinate the continuation of care with outside medical professionals (i.e. medical appointments, physicians’ orders, specialists, or other medical-related duties).
    • Consistently demonstrates a strength-based approach and Trauma Informed Care.
    • Provide oversight for all medical and medication needs.
    • Provide therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve developmental milestones.
    • Provide crisis response, which includes rotating on-call schedules among the Director and Supervising Clinician. On-call will occur when the needs of a child, or a group of children, exceed the capacity of the staff present on site.
    • Participation in team meetings and bi-weekly supervision.
    • Adhere to the ICAN agency policy/procedure.
    • Attends agency in-services, workshops and seminars as required.
    • Participate in training sessions and stay current with training updates as required.
    • Completes all required documentation in a comprehensive and timely manner.
    • This position will share an on-call rotation with the Program Director and Program Manager.
    • Additional duties may be assigned on an as needed basis.

    Education/Experience

    • Individuals must be 21 years of age or older.
    • At least 1-3 years of nursing experience, preferably within a behavioral health setting.
    • Must be a NYS Licensed Registered Nurse.
    • All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
    • Valid New York State driver's license and reliable transportation is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Residence Counselor (Part-Time)

    Children's Crisis Residence

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Part-Time Residence Counselor positions, in our new Children's Crisis Residence Program.(Click here for Program Information.)

    The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.

    The Residence Counselor is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. 

    Shift:                                                                                                                                                             
    This is a Part-Time position and the schedule may vary, depending on the needs of the program. Staff may be required to work differential shifts as a relief or rotation. Flexibility will be required to work shifts, including evenings, weekends, and holidays as needed.

    This is an non-exempt position, paid an hourly rate of $20.00.


    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Provide direct care, supervision, and support to children during their stay in the crisis residence.
    • Assist with the daily functioning of the residence, including implementing structured routines, providing emotional support, and facilitating therapeutic activities.
    • Work collaboratively with mental health professionals, including therapists, social workers, and healthcare providers, to create and implement individualized treatment plans.
    • Help manage crises using approved behavioral intervention techniques, ensuring the safety and well-being of the children.
    • Support children in developing coping strategies, life skills, and emotional regulation techniques.
    • Communicate regularly with families and caregivers, providing updates and supporting the child’s transition plan.
    • Maintain accurate documentation of all care activities and interactions in accordance with regulatory requirements.
    • Regularly participate in staff meetings and supervision.
    • Attend agency in-services, workshops and seminars as required.
    • Participate in training sessions and stay current with training updates as required.
    • Additional duties may be required, on an as needed basis.

    Education/Experience

    • Individuals must be 21 years of age or older.
    • High School Diploma or Equivalent. Related experience and/or training in the areas of residential living, transitional youth, or human services; or equivalent combination of education and experience.
    • Experience working with children, particularly those in crisis or with behavioral health needs, is strongly preferred.
    • Strong communication and interpersonal skills, with an ability to remain calm in challenging situations.
    • Willingness to complete required training in crisis intervention and de-escalation techniques.
    • All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
    • Valid New York State driver's license and reliable transportation is required.

    Employee Benefits

    • 401K Retirement Plan
    • NYS Sick Leave
    • Tuition Assistance Program
    • Employee Assistance Program
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Registered Nurse (Part-Time)

    Children's Crisis Residence

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Part-Time Registered Nurse position, in our new Children's Crisis Residence Program.(Click here for Program Information.)

    The Children's Crisis Residence is a short-term, therapeutic residential program designed to support youth ages 10-17 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.

    The Registered Nurse is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. 

    The hourly rate is $37.00 to $40.00 per/hour. This range is an estimate based on an applicant’s skills and experience.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Complete medical-related assessments, documentation, consents, treatment planning, and crisis management.
    • Engage youth and assist families with an understanding of agency philosophy and policies.
    • Address the medical needs of the children and follow up with health-related needs for the youth within the children’s respite.
    • Coordinate the continuation of care with outside medical professionals (i.e. medical appointments, physicians’ orders, specialists, or other medical-related duties).
    • Consistently demonstrates a strength-based approach and Trauma Informed Care.
    • Provide oversight for all medical and medication needs.
    • Provide therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve developmental milestones.
    • Provide crisis response, which includes rotating on-call schedules among the Director and Supervising Clinician. On-call will occur when the needs of a child, or a group of children, exceed the capacity of the staff present on site.
    • Participation in team meetings and bi-weekly supervision.
    • Adhere to the ICAN agency policy/procedure.
    • Attends agency in-services, workshops and seminars as required.
    • Participate in training sessions and stay current with training updates as required.
    • Completes all required documentation in a comprehensive and timely manner.
    • This position will share an on-call rotation with the Program Director and Program Manager.
    • Additional duties may be assigned on an as needed basis.

    Education/Experience

    • Individuals must be 21 years of age or older.
    • At least 1-3 years of nursing experience, preferably within a behavioral health setting.
    • Must be a NYS Licensed Registered Nurse.
    • All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
    • Valid New York State driver's license and reliable transportation is required.

    Employee Benefits

    • 401K Retirement Plan
    • Tuition Assistance Program
    • Employee Assistance Program
    • Longevity Awards
    • NYS Sick Leave
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Youth Care Coordinator

    Children’s Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Youth Care Coordinator position, within the Children's Health Homes program (click here for Program information.)

    The Youth Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Youth Care Coordinator adheres to and promotes the philosophy of the company by performing the duties listed below.

    Annual Salary: $44,000, Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Responsible for outreach and engagement to formally enroll referred children into the care management program.
    • Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
    • Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
    • Ensures all initial linkages are established and maintained.
    • Collaborates with all services providers and establishes team communication plan.
    • Monitors goals on a continuing basis and that team is communicating.
    • Monitors and ensures that care plan is relevant to health home policies and procedures.
    • Consults with family members and social supports to maintain support consistency.
    • Advocates for additional services and linkages as appropriate.
    • Maintains current care management documentation and information regarding care management activities within the required health IT system.

    Education/Experience

    • Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university.
    • At least two years experience in Human Services, primarily Mental Health and Substance Abuse.
    • Valid NYS Drivers License required

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Care Coordinator

    Children’s Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicant to fill a Full-Time Care Coordinator position in the Town Of Webb Union Free School District (Old Forge), within the Adult and Children's Care Management programs (click here for Program information.)

    The Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.

    Annual Salary: $44,000, Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

     

     

    Duties & Responsibilities

    • Responsible for outreach and engagement to formally enroll referred children and adults into the care management program.
    • Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
    • Develops a Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
    • Ensures all initial linkages are established and maintained.
    • Collaborates with all services providers and establishes team communication plan.
    • Monitors goals on a continuing basis and that team is communicating.
    • Monitors and ensures that care plan is relevant to health home policies and procedures.
    • Consults with family members and social supports to maintain support consistency.
    • Advocates for additional services and linkages as appropriate.
    • Maintains current care management documentation and information regarding care management activities within the required health IT system.
    • Additional duties may be assigned, on an as needed basis.

    Education/Experience

    • Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred.
    • At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.
    • Valid NYS Drivers License required

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Adult Care Coordinator

    Adult Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Adult Care Coordinator position within the Adult Health Homes program (click here for Program information).

    The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.

    Annual Salary: $44,000, Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday


    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Responsible for outreach and engagement to formally enroll referred adults into the care management program.
    • Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
    • Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
    • Ensures all initial linkages are established and maintained.
    • Collaborates with all services providers and establishes team communication plan.
    • Monitors goals on a continuing basis and that team is communicating.
    • Monitors that care plan is relevant to health home policies and procedures.
    • Consults with family members and social supports to maintain support consistency.
    • Advocates for additional services and linkages as appropriate.
    • Maintains current care management documentation and information regarding care management activities within the required health IT system.

    Education/Experience

    • Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university.
    • At least one year experience in Human Services, primarily Mental Health and Substance Abuse.
    • Valid NYS Drivers License required

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    • 4-Day Workweek (optional)
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • System of Care Community Based Support Specialist

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full Time Community Based Support Specialist position in the Herkimer System of Care program.  

    The Community Based Support Specialist works as part of a multidisciplinary team and provides direct services to children and families engaged by ICAN and the Herkimer System of Care initiative.  The wraparound service provider makes service decisions in a variety of settings including biological, pre-adoptive, and/or foster homes, schools, and communities to meet the needs and preferences of the children and families. They are expected to promote the philosophy and mission of the agency through the following duties and responsibilities.

    *This position is a hybrid-remote position with in-office location in Herkimer NY*

    The annual salary generally ranges between $40,000-$44,000. This range is an estimate based on an applicant’s skills and experience. Non-Exempt, paid at an hourly rate.

    35-hour workweek, evenings and weekends often necessary to meet duties of this position 


    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Demonstrate skills that promote a safe physical and emotional environment for the participant within the context of their living environment and community.
    • Successfully complete any/all required trainings (general orientation and service specific) within established timeframes.
    • Adhere to all agency policies including confidentiality, attendance, and cultural sensitivity.
    • Provide any/all services assigned in the active service plan. Including completion of annual and ongoing functional assessments.
    • Attend any/all scheduled team meetings with the Participant and providers and/or with any other individuals involved in the planning and care.
    • Remain in contact with participant, natural support, support coordinator and other providers to ensure continuity of care.
    • Act as a liaison between client and family, agency personnel and other service providers as necessary and appropriate.
    • Complete all required documentation in a comprehensive and timely manner as required by the waivers, RRDS, DOH, ICAN, and SAMHSA regulations.
    • Participate in the agency’s utilization review, incident reporting and quality improvement program as deemed appropriate by the supervisor.
    • Work directly with participants to provide assistance with learning skills such as budgeting, grocery shopping, home maintenance, pre-vocational training, cognitive remediation, problem solving, and development of functional compensation strategies, medication management, and self-care skills.
    • Work flexible hours as dictated by service need including working weekends, evenings, and split shifts as required.
    • Travel is required in order to provide services in multiple settings including, but not limited to family homes, local schools, community programs, and places of employment.

    Education/Experience

    • Associate’s Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor’s Degree in Education, Special Education, Psychology, Social Work, Human Services or related field is required
    • At least two years relevant experience in traditional and non-traditional youth service setting required
    • Experience working with children with severe emotional and behavioral problems required.
    • Valid NYS Driver's License is required

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Youth ACT Mental Health Professional

    Youth ACT

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Youth ACT Mental Health Professional position.  

    ICAN’s Youth Assertive Community Treatment (ACT) is a program designed to address the significant mental health needs of youth ages 10 to 21, who are at risk of entering, or returning home from, high end services, such as inpatient settings or residential services, through the use of a multi-disciplinary team.

    The Mental Health Professional is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Licensed Mental Health Professional will address the clinical needs of the children and the complex needs of the entire family unit. Will adhere to and promote the philosophy and mission of the company by performing the following duties.

     The annual salary generally ranges between $64,000-$70,000. This range is an estimate based on an applicant’s skills and experience.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Provide case contacts, which include home visits. Complete assessments, provide individual/family/group therapy, treatment planning, monitoring and crisis management.
    • Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based.
    • Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve age–appropriate developmental milestones.
    • Provides crisis response, which includes a rotating on call schedule amongst the ACT team members.
    • Participation in daily morning team meetings and bi-weekly supervision.
    • They must successfully complete the required ACT Institute trainings as well as obtain and maintain CANS certification

    Education/Experience

    • Professional License by the New York State Education Department is required and operating within the practitioner’s scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapists (LCAT).
    • At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional and behavioral impairments (commensurate with RTF or CR level of care), histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience.
    • Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role.
    • Valid NYS Drivers License required

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now

  • Play Ambassador, Utica Children's Museum (Part-Time)

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Part-Time positions for Play Ambassadors with our Children's Museum. 

    The Play Ambassador position currently relates to Mobile Museum programming which operates year-round and will continue once the new museum is open and operating.  A Play Ambassador serves as a facilitator by providing exceptional customer service, implementation of key early childhood education and developmental frameworks, and by ensuring safety practices are maintained in order to foster a fun, playful, stimulating, and inclusive environment for all children and families. The Play Ambassador will promote the philosophy and mission of the agency by performing the following duties.

    Hourly rate: $16.00-$20.00 /hour

    Shift: Hours may vary throughout the week, Evenings and weekends may be required.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Responsible for activating exhibits and inspire learning through museum programs, such as arts and crafts, music, drama, physical movement, storytelling and cooperative games.
    • Assist with facilitating school visits, summer camps, private events and community outreach with the Mobile Museum.
    • Perform unloading and loading of vehicle, set-up and break down of exhibits and activities specific to Mobile Museum programs and events.
    • Participate in routine checks, monitor exhibits, reset props, remove unsafe objects, support basic maintenance and cleaning, and report needs to management.
    • Proactively engage guests and initiate conversations to provide positive, active engagement of children and families with exhibits and programs.
    • Ensure appropriate exhibits and supplies are secured in the vehicle based on each event or location.
    • Communicate with management when supplies are needed.
    • Ability to calmly and effectively handle emergency situations.

    Education/Experience

    • Applicants must be 18 years of age or older.
    • Minimum High School Diploma or equivalent preferred, but not required.
    • Experience working with a child/family audience in a customer service environment or similar role (this includes relevant paid and unpaid work/volunteer/community work).
    • Course-work in Early Learning or Childhood Development (0-10 years old) a plus.
    • Experience working or volunteering with children in an educational or recreation setting.
    • Valid NYS Driver's License is required or Reliable Transportation.

    Employee Benefits

    • 401K Retirement Plan
    • NYS Paid Sick Leave
    • Employee Assistance Program
    • Employee Wellness Benefit
    • Longevity Awards
    • Voluntary Benefits
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now