ICANBestPlacestoWork2

The ICAN Culture

ICAN was named the Best Place to Work in CNY (over 100 employees) by the Central New York Business Journal!

If we had to sum it up in a few words: Family-First. Flexible. Fun.

Within our growing team of close to 200 staff, this is what rises to the top and makes ICAN a sought-after place to work. For our clients, we restore social, emotional, mental and behavioral health and well-being to individuals and families. Our staff are empowered to do the same for themselves and each other. The well-being of our staff is paramount. If we are well and strong as a team, we do our very best work for our clients and the community.

It’s as simple as that.

TheICANCulture

What to look forward to as a member of our team...

Be yourself. Feel supported. Be encouraged to grow. Make a difference in the lives of others.

Internally, we talk about a certain “secret sauce” that makes ICAN so special. No one here has the exact recipe for it, but it’s one of those things where when you get a taste, it’s unmistakably ICAN.

You’ll immediately get a feel for what it’s like here, starting with a robust (and fun!) new hire orientation that includes coffee with the CEO. And that’s just the beginning. Throughout your career at ICAN, it will become evident what a valued asset our employees are. You will enjoy ongoing appreciation efforts, fun outings, supervisors who guide you AND challenge you, and rewarding work.

ICAN is a place that values innovation, technology, creativity and quality.

It’s all the things you want in a workplace, but more. Much more.

Full Time Benefits

  • Medical, Dental, Vision Insurance
  • Employer Paid Life Insurance
  • 401K with Competitive Employer Match
  • Voluntary Benefits
  • Paid Time Off (Vacation, Sick, Personal)
  • Paid Birthday Leave
  • 8 Paid Holidays
  • Employee Assistance Program
  • Telemedicine Program
  • Longevity Awards

Part Time Benefits

  • NYS Paid Sick Leave
  • 401K with Competitive Employer Match
  • Voluntary Benefits
  • Employee Assistance Program
  • Telemedicine Program
  • Longevity Awards

What Our Staff Is Saying…

MaimunKhan

ICAN not only helps families to be the best they can be, it also models those qualities. People help each other, they are considerate and inclusive.

Maimun Khan
JeremyButler v2

ICAN culture is warm, welcoming, positive, and professional – we balance the vibe of a world-class corporation with a mom-and-pop family feel.

Jeremy Butler
Alyssa Trevisani

I love working for ICAN because of the positive work environment. ICAN is family-friendly and focuses on its employees' well-being as much as the families we serve.

Alyssa Trevisani
WendyIamele

Quite simply, I love working at ICAN because the people who work here are some of the most genuine, compassionate, dedicated people you will ever meet! In a world of uncertainty, it certainly helps to be surrounded and supported by good people.

Wendy lamele
SarahShaheen

I know when I come to work that they'll be flexible for my and my family's needs. I'm not just an employee, I'm an individual. I've had jobs before where they don't see that. I also know that I'll always feel appreciated, respected, and cared for as both an individual and an employee when I come to work.

Sarah Shaheen
MattBuono

One of the most impactful characteristics that this agency has proved to me time and time again is that all staff - co-workers, my supervisors, and the leadership team - have genuinely cared for and supported me in becoming successful and happy. This includes my ICAN career, professional aspirations outside of ICAN, and my home/family life. To me personally, this is the number one reason why I love working at ICAN.

Matt Buono
KaylaLeisner for web

ICAN has a unique eye to see the potential in something or someone and bring out the very best of it.

Kayla Leisner
CarrieConte

I love that I love this place so much, that I see myself retiring from here in 27 years. I don't want to work anywhere else, we have the best culture and you have to feel it to believe it!

Carrie Conte
MaimunKhan
JeremyButler v2
Alyssa Trevisani
WendyIamele
SarahShaheen
MattBuono
KaylaLeisner for web
CarrieConte

Work Perks

35-Hour Work Week
Tuition Assistance Program
Comprehensive Benefit Package
Insurance Buy-Back (healthcare reimbursement)
Employee Referral Bonus
Service Awards
Get Your Birthday Off!
8 Paid Holidays
Competitive Mileage Rate
Do The Work You Love
Professional Development
Family-First Work Culture