• Street Outreach Worker

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Street Outreach Worker positions.

    The Street Outreach Worker is responsible for performing street outreach to the homeless in Utica, Rome, and elsewhere in Oneida County. The street outreach team is responsible for identifying homeless persons and families in unsheltered situations (cars, streets, abandoned buildings, out in the woods, etc.) as well as homeless persons and families who present at Oneida County Department of Social Services or at local homeless shelters or soup kitchens. The purpose of the outreach worker is to engage homeless persons and families to build trusting relationships that will provide a foundation for seeking and accepting services that will allow them to become independent and permanently housed. The outreach worker will provide information and referral services and resources as needed.

     

    *Application Deadline:  Friday, February 21, 2020*

    • Conduct mobile outreach and create client service engagement opportunities for homeless individuals and families on the streets.
    • Responsible for crisis response and intervention, shelter referrals, and linking families with the appropriate destination for continued services, including referral to and/or enrollment in the CoC’s Coordinated Entry System and linking individuals and families with the appropriate level of housing and services.
    • Actively collaborate with other homeless services providers and community resources to facilitate access to the continuum of community services including, basic needs, food, clothing, shelter, hygiene, and laundry; housing assistance; substance abuse education and treatment.
    • Assist homeless individuals/families with accessing resources and making referrals; continuing to engage and follow up with unsheltered homeless individuals/families until shelter or permanent housing is obtained.
    • Assist in obtaining housing readiness documentation such as ID, social security card and income verification.
    • Maintain complete client records, daily activity logs, mileage logs, and other reports as directed.
    • Attend team meetings, case conferences, training workshops and community meetings as needed.
    • Work in close partnership with the Mohawk Valley Housing and Homeless Coalition Planning Office. This includes participating actively in Mohawk Valley Housing and Homeless Assistance Coalition Plenary Meetings and assisting with the annual HUD Point-In-Time count.
    • Assist with screening of potential program participants for Rapid Re-housing programs, which may include VI--SPDAT.
    • Follow safety protocols for community street outreach.
    • Complete required data entry into Homeless Management Information System Database (HMIS).
    • Bachelor’s Degree in social work with 1 year or more working experience in a human service or related field - OR -
    • Associate’s Degree in a human service field and 2 or more years of social services experience working with persons and families who are homeless or who have experienced homelessness. - OR –
    • High school diploma/GED and 5 years’ experience working with persons and families who are homeless or who have experienced homelessness.
    • Valid Driver’s License required.
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Clinical Care Coordinator

    School Based Services

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a school based Clinical Care Coordinator position.

    The Clinical Care Coordinator is responsible for the delivery of quality psycho-social care to students served in a school setting. This position works with ICAN and BOCES staff to ensure that overall needs of the student client are met. Complete comprehensive assessments and implement treatment plan to address the social, emotional and educational needs of students in pursuit of academic success. Promotes the philosophy and mission of the agency by performing the following duties:

     

    *Application Deadline:  Friday, February 21, 2020*

    • Coordinate with school personnel and mental health professionals to assure that the youth’s mental health needs are considered in academic planning.
    • Provide supportive consultation services to school personnel as needed, including, classroom observation, peer mediation, school wide events, etc.
    • Conducts outreach to engage students and assist families with an understanding of program philosophy and policies.
    • Links clients and their families to appropriate resources and services in a timely and coordinated manner.
    • Assists the client and family with the development, implementation and monitoring of their individualized plan of care and schedules routine meetings to review, revise and discuss such plans.
    • Provide short term counseling to youth and families.
    • Complete a psychosocial assessment of identified student and family to include treatment recommendations and service identification.
    • Completes all required documentation in a comprehensive and timely manner as required by ICAN and BOCES.
    • Provide trainings to school personnel, parents, and community members on children’s mental health to raise awareness about intervention and treatment.
    • Collaborate with existing educational personnel in student’s home district (i.e. prevention workers, social workers, guidance counselors) to plan for timely return to district.
    • Maintain statistics for analysis and reporting purposes.
    • Master's degree in Social Work, Mental Health Counseling or related field required. NYS Professional License in area of study preferred or must be license eligible upon hire. 1-3 years of experience as a Clinician preferred.
    • Candidates must have thorough knowledge of services provided, well developed advocacy skills, and a knowledge and understanding of educational supports.
    • Experience working with students with severe emotional and behavioral problems required.
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Quality Management Specialist

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Quality Management Specialist position.  

    The Quality Management Specialist is responsible for ensuring all services meet or exceed standards established by stake holders and oversight agencies and identifies any trends that would prevent the agency from providing the best possible outcomes for all clients and families by performing the following duties.

    *Application Deadline:  February 17, 2020*

     

    • Interpret and implement quality assurance standards as outlined in program and agency policies and procedures. Help implement program corrective action plans as necessary.
    • Develop procedures and continuously evaluate adequacy of quality assurance standards for programs and agency.
    • Assist with Utilization Review and Case Record Management as directed.
    • Address, coordinate, and resolve consumer complaints.
    • Maintain and collate data as it relates to client satisfaction surveys across all programs.
    • Ensures agency adherence to Health Insurance Portability Accountability Act (HIPAA) and assists Compliance Officer in maintaining guidelines.
    • Maintain reports to reflect program(s) census, trends and errors across content type.
    • Collaborate with the interagency team to document, investigate, and report incidents to oversight agencies.
    • Participates in quality management program for documentation and investigation of serious reportable incidents.
    • Participate and represent agency in internal and community committees as designated by supervisor.
    • Bachelor's degree (B. A.) from four-year college or university in human services or related field; and a minimum of three years’ experience in the human services field and in a supervisory capacity is preferred.
    • Must possess relevant experience in an OMH, OCFS, TBI/NHTD and/or non for profit agency capacity.
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Maintenance Staff

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a full time Maintenance Staff position.  

    The Maintenance Staff worker assists the Director of Transportation and Maintenance in maintaining all functions of the physical plant with a strong commitment to ensuring the safety and well-being of clients, staff and visitors by performing the following duties.

    This is a full-time, non-exempt position; Monday through Friday with standard hours of 2:00 pm - 10:00 pm.

     

    *Application Deadline:  Friday, February 14, 2020*

    • Coordinate Maintenance Department activities in the absence of the Maintenance Director; monitor physical plant needs.
    • Prioritize Maintenance Requests and perform maintenance functions as needed, including emptying of garbage containers, cleaning breakrooms and kitchens, sweeping and mopping floors, dusting and cleaning glass surfaces, vacuuming, and other jobs as assigned.
    • Assist with scheduling, transportation and repairs to the fleet of vehicles leased and operated by the agency in compliance with New York State Department of Transportation regulations.
    • Meet with the Maintenance Director on a regular basis to review status of ongoing department activities.
    • Complete special projects related to buildings and grounds as directed by supervisor.
    • Identify various physical plant needs and share concerns with supervisor.
    • Maintain open lines of communication regarding job activities, locations, etc.
    • Active participation in department and agency-wide Quality Assessment and Improvement activities in accordance with the agency's ongoing Quality Improvement Program.
    • High School Diploma or equivalent required.
    • Minimum of five years’ experience in a recognized building trade or related field.
    • Supervisory experience preferred.
    • Valid NYS Driver’s License is required.
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Family Service Coordinator

    Kids Oneida

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Family Service Coordinator position in the Intensive KO/ACT program.

    The Family Service Coordinator oversees all activities related to the development and implementation of individualized plans of care to Severely Emotionally Disturbed youth and their families. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities:

    • Conducts outreach to engage clients and assist families with an understanding of agency philosophy and policies
    • Links clients and their families to appropriate resources and services in a timely and coordinated manner
    • Assists the client and family with the development, implementation and monitoring of their individualized plan of care and schedules quarterly meetings to review, revise and discuss such plans.
    • Acts as a liaison between client and family, agency personnel and other service providers as necessary and appropriate.
    • Provides advocacy for the development of services and resources that do not currently exist within the community but are deemed necessary.
    • Bachelor's degree (B. A.) in human services or mental health field from four-year college or university.
    • At least two years related experience and/or training; or equivalent combination of education and experience.
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Kids Otsego Service Coordinator

    Kids Otsego

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Kids Otsego Service Coordinator positions in the Kids Otsego program.  

    The Kids Otsego Service Coordinator oversees all activities related to the development and implementation of individualized service plans in a preventive context and promotes the philosophy and missions of the company by performing the following duties:

    • Conducts outreach to engage clients and assist families with an understanding of agency philosophy and policies.
    • Responsible to travel within the county and meet with clients within homes and schools.
    • Links clients and their families to appropriate resources and services in a timely and coordinated manner.
    • Assists the client and family with the development, implementation and monitoring of their individualized service plan of scheduled meetings to review, revise and discuss such plans as required.
    • Schedules monthly team meetings with the family, service providers and any other individuals identified as a team member.
    • Acts as a liaison between client and family, agency personnel, DSS staff and other service providers as necessary and appropriate.
    • Provides advocacy for the development of services and resources that do not currently exist within the community but are deemed necessary.
    • Identifies and utilizes both formal and informal community supports and networks.
    • Completes all required documentation in a comprehensive and timely manner as required by DSS and KO regulations including mandatory face to face contacts.
    • Attends agency in-services, workshops and seminars as required.
    • Attends family court as necessary.
    • Bachelor's degree (B.A.) in human services or mental health field from four-year college or university; with at least two years related experience and/or training; or equivalent combination of education and experience.
    • Heath Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Youth Care Coordinator

    Children’s Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Youth Care Coordinator position.

    The Youth Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers.

    • Outreach and engagement to formally enroll referred children into the care management program.
    • Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
    • Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
    • Ensures all initial linkages are established and maintained.
    • Collaborates with all services providers and establishes team communication plan.
    • Monitors goals on a continuing basis and that team is communicating.
    • Monitors that care plan is relevant to health home policies and procedures.
    • Consults with family members and social supports to maintain support consistency.
    • Advocates for additional services and linkages as appropriate.
    • Maintains current care management documentation and information regarding care management activities within the required health IT system.
    • Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university and at least two years experience in Human Services, primarily Mental Health and Substance Abuse.
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Adult Care Coordinator

    Adult Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill an Adult Care Coordinator position.

    The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers.

    • Outreach and engagement to formally enroll referred adults into the care management program.
    • Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
    • Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
    • Ensures all initial linkages are established and maintained.
    • Collaborates with all services providers and establishes team communication plan.
    • Monitors goals on a continuing basis and that team is communicating.
    • Monitors that care plan is relevant to health home policies and procedures.
    • Consults with family members and social supports to maintain support consistency.
    • Advocates for additional services and linkages as appropriate.
    • Maintains current care management documentation and information regarding care management activities within the required health IT system.
    • Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university and at least one year experience in Human Services, primarily Mental Health and Substance Abuse.
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now