• Adult Care Coordinator

    Adult Care Management

    ICAN, a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill an Adult Care Coordinator position.

    The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers.

    • Outreach and engagement to formally enroll referred adults into the care management program.
    • Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
    • Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
    • Ensures all initial linkages are established and maintained.
    • Collaborates with all services providers and establishes team communication plan.
    • Monitors goals on a continuing basis and that team is communicating.
    • Monitors that care plan is relevant to health home policies and procedures.
    • Consults with family members and social supports to maintain support consistency.
    • Advocates for additional services and linkages as appropriate.
    • Maintains current care management documentation and information regarding care management activities within the required health IT system.
    • Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university and at least one year experience in Human Services, primarily Mental Health and Substance Abuse.
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Clinical Care Coordinator

    School Based Services

    The agency is currently looking to fill multiple school based Clinical Care Coordinator
    positions. Please review the information about the position below.
    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound
    provider of Social and Mental Health services with emphasis on treating the client in a family
    context, is currently seeking innovative and experienced applicants to fill school based Clinical
    Care Coordinator positions.
    The Clinical Care Coordinator is responsible for the delivery of quality psycho-social care to
    students served in a school setting. This position works with ICAN and BOCES staff to ensure
    that overall needs of the student client are met. Complete comprehensive assessments and
    implement treatment plan to address the social, emotional and educational needs of students in
    pursuit of academic success. Promotes the philosophy and mission of the agency by performing
    the following duties:

    • Coordinate with school personnel and mental health professionals to assure that the youth’s mental health needs are considered in academic planning.
    • Provide supportive consultation services to school personnel as needed, including, classroom observation, peer mediation, school wide events, etc.
    • Conducts outreach to engage students and assist families with an understanding of program philosophy and policies.
    • Links clients and their families to appropriate resources and services in a timely and coordinated manner.
    • Assists the client and family with the development, implementation and monitoring of their individualized plan of care and schedules routine meetings to review, revise and discuss such plans.
    • Provide short term counseling to youth and families.
    • Complete a psychosocial assessment of identified student and family to include treatment recommendations and service identification.
    • Completes all required documentation in a comprehensive and timely manner as required by ICAN and BOCES.
    • Provide trainings to school personnel, parents, and community members on children’s mental health to raise awareness about intervention and treatment.
    • Collaborate with existing educational personnel in student’s home district (i.e. prevention workers, social workers, guidance counselors) to plan for timely return to district.
    • Maintain statistics for analysis and reporting purposes.
    • Master's degree in Social Work, Mental Health Counseling or related field required. NYS Professional License in area of study preferred or must be license eligible upon hire. 1-3 years of experience as a Clinician preferred.
    • Candidates must have thorough knowledge of services provided, well developed advocacy skills, and a knowledge and understanding of educational supports.
    • Experience working with students with severe emotional and behavioral problems required.
    • Heath Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Kids Otsego Service Coordinator

    Kids Otsego

    ICAN, a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Kids Otsego Service Coordinator positions in the Kids Otsego program.  

    The Kids Otsego Service Coordinator oversees all activities related to the development and implementation of individualized service plans in a preventive context and promotes the philosophy and missions of the company by performing the following duties:

    • Conducts outreach to engage clients and assist families with an understanding of agency philosophy and policies.
    • Responsible to travel within the county and meet with clients within homes and schools.
    • Links clients and their families to appropriate resources and services in a timely and coordinated manner.
    • Assists the client and family with the development, implementation and monitoring of their individualized service plan of scheduled meetings to review, revise and discuss such plans as required.
    • Schedules monthly team meetings with the family, service providers and any other individuals identified as a team member.
    • Acts as a liaison between client and family, agency personnel, DSS staff and other service providers as necessary and appropriate.
    • Provides advocacy for the development of services and resources that do not currently exist within the community but are deemed necessary.
    • Identifies and utilizes both formal and informal community supports and networks.
    • Completes all required documentation in a comprehensive and timely manner as required by DSS and KO regulations including mandatory face to face contacts.
    • Attends agency in-services, workshops and seminars as required.
    • Attends family court as necessary.
    • Bachelor's degree (B.A.) in human services or mental health field from four-year college or university; with at least two years related experience and/or training; or equivalent combination of education and experience.
    • Heath Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Part Time Independent Life Skills Training Specialist

    TBI/NHTD Waiver

    ICAN, a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill Part Time Per Diem Independent Life Skills Training Specialist positions in the Nursing Home Transition and Diversion (NHTD)/ Traumatic Brain Injury (TBI) waiver program.

    The Independent Life Skills Training Specialist, ILST, will be responsible for providing service to those with disabilities and/or seniors in need of life skills training necessary for increased independence within their homes and community. The ILST will promote the philosophy and mission of the agency by performing the following duties:

    • Demonstrate skills that promote a safe physical and emotional environment for the participant within the context of their living environment and community.
    • Successfully completes any/all required trainings (general orientation and service specific) within established timeframes.
    • Adheres to all agency policies including confidentiality, attendance, and cultural sensitivity.
    • Provide any/all services assigned in the active service plan. Including completion of annual and ongoing functional assessments.
    • Attend any/all scheduled team meetings with the Participant and providers and/or with any other individuals involved in the planning and care.
    • Remain in contact with participant, natural support and service coordinator and other providers to ensure continuity of care.
    • Acts as a liaison between client and family, agency personnel and other service providers as necessary and appropriate.
    • Completes all required documentation in a comprehensive and timely manner as required by the waivers, RRDS, DOH and Kids Oneida regulations.
    • Participates in the agency’s utilization review, incident reporting and quality improvement program as deemed appropriate by the supervisor.
    • Works flexible hours as dictated by service need including working weekends, evenings, and split shifts as required.
    • Work directly with participants to provide assistance with learning skills such as budgeting, grocery shopping, home maintenance, pre-vocational training, cognitive remediation, problem solving, and development of functional compensation strategies, medication management and self-care skills.
    • Registered Physical Therapist, Occupational Therapist, or Registered Nurse; Licensed Speech Therapist; Certified Special Education Teacher, or Certified Rehabilitation Counselor; or have a Masters in Social Work or Psychology; or Bachelor's degree in human services or mental health field with combination of additional experience, or an Associate’s Degree
    • In addition qualified individuals with an advanced degree must have one year of experience providing functional based assessments, development of a comprehensive treatment plan or teaching those with a developmental disability to be more independent. Individuals with a Bachelors require at least three years’ experience providing functional based assessments, development of a comprehensive treatment plan or teaching those with a developmental disability to be more independent. Individuals with an Associates require at least five years’ experience providing functional based assessments, development of a comprehensive treatment plan or teaching those with a developmental disability to be more independent.
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Peer Support Specialist (Full Time)

    Peer Support

    ICAN, a Community-based Wraparound provider of social and mental health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Peer Support Specialist position.

    The Peer Support Specialist works as part of the multidisciplinary team and provides peer-to-peer support and interventions to foster parent/caregiver engagement and empowerment within a variety of service delivery systems. Brings life experiences and skills to the position to enhance the team effort to deliver assistance to the family as they explore the goals they would like to achieve, by performing the following duties.

    • Draws on his/her own experience of raising a child with emotional or behavioral issues as they work with the parents/caregivers and the team to discover the family’s values and priorities.
    • Deliver interventions and activities that meet needs, build on strengths, and achieve outcomes.
    • Responsible for assisting parents/caregivers with engaging in the enrollment process by utilizing knowledge and experiences encountering various service systems (i.e. school, mental health, juvenile justice, etc.). Help parents/caregivers assess their available resources and service needs.
    • Coach parents/caregivers on self-advocacy skills (i.e. delivering messages clearly and with the desired impact, self-expression, active participation in service plan development, etc.).
    • High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.
    • Parent or caregiver who are raising or have raised a child with mental health concerns and are personally familiar with the associated challenges.
    • Credentialed Family Peer Advocate, preferred. Required to complete the Family Peer Advocate credentialing process within 12 months of hire.
    • Heath Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Recovery Coordinator

    Adult Care Management

    ICAN, a Community-based WRAPAROUND provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Recovery Coordinator position in our Adult Services Division.

    The Recovery Coordinator works closely with HARP members to identify recovery goals and the home and community-based services (HCBS) to help members achieve their goals. The Coordinator ensures comprehensive assessment and reassessment of HARP members as needed, inclusive of HCBS services while collaborating with Managed Care Organizations to identify HARP members in need of services and provide appropriate follow-ups with the member.

    • Conducts outreach and engagement to formally enroll referred adults into the Home and Community Based Services (HCBS) program.
    • Conducts outreach and engagement to community partners and Managed Care Organizations to manage Home and Community Based Services.
    • Conducts Assessments and evaluates needs of clients as it relates to any or all of the available HCBS Services.
    • Ensures frequent collaboration with managed care organizations to obtain authorizations for identified services.
    • Develops and maintains the OMH Plan of Care to designated Managed Care Organization.
    • Collaborates with all service providers and establishes team communication plan.
    • Identifies and utilizes both formal and informal community supports and networks.
    • Works closely with HCBS Manager to provide data relating to enrollment and retention of clients.
    • Bachelor's degree (B. A.) in human services or mental health field from a four-year college or university and at least two years related experience in Human Services, primarily Mental Health and Substance Abuse.
    • Heath Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • Supervised Visitation Monitor

    Nurturing Parenting Program

    Integrated Community Alternatives Network (ICAN), a Community-based WRAPAROUND
    provider of Social and Mental Health services with emphasis on treating the client in a family
    context, is currently seeking innovative and experienced applicants to fill Supervised Visitation
    Monitor positions.
    Supervised Visitation Monitors work on an hourly basis and provide appropriate supervision to
    families that receive supervised visitation services at ICAN. They must complete trainings in
    Nurturing Skills Facilitation, Professional Supervised Visitations, Child Abuse Recognition and
    Reporting, and Domestic Violence. The Monitors perform the following duties:

    • Monitor the supervised visits of children with non-custodial parents or family members.
    • Offer play activities and materials, hygiene items, diapers and snacks during visits.
    • Document factual information about parent-child interactions.
    • Provide testimony in court, regarding Supervised Visitation cases, as requested.
    • Attend staff meetings to ensure quality of Supervised Visitations.
    • Heath Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now
  • IT Coordinator

    ICAN, a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill an IT Coordinator position.

    The IT Coordinator will provide first level support and technical advice for users and serve as the liaison between ICAN and the IT Managed Service Contractor. Will work with contractors to maintain secure and consistent operations for internal IT systems, and provide installation and training services to ICAN staff as needed. Will promote the philosophy and mission of the agency by performing the following duties:

    • Responsible for coordinating all IT functions with the agency and serve as both the internal and external IT Contact for the agency.
    • Responsible for communicating all IT issues and concerns to ICAN leadership. Will also communicate all IT requirements and requests to IT Managed Service Contractor.
    • Coordinates ICAN IT projects, ensuring status is communicated to the correct ICAN staff member; engages with IT Managed Service Provider as needed for project updates.
    • Coordinates ICAN email address and distribution lists.
    • Identifies end user and/or department workstation requirements, including workstation categories and specifications. Responsible for coordinating implementation, updates, and equipment tracking for all data systems.
    • Responsible for long-term hardware and software planning (replacement plan, growth, spares, etc.) with assistance from ICAN Leadership and IT Managed Service Provider.
    • Manages inventory of spare equipment and coordinates ordering for new equipment. Manages workstation decommission, scrap, recycle process.
    • Participates in regular ICAN meetings, representing IT. Participates in vendor meetings to evaluate potential opportunities and partnerships.
    • Interfaces with ICAN Electronic Health Recordkeeping (EHR) systems, and assists with coordination and planning for EHR integration with ICAN systems.
    • Provides New Employee Orientation, IT 101 and overall IT training to end users.
    • Identifies end user IT issues and/or challenges and develops training recommendations.
    • Provides support assistance for office phones, company mobile phones, office printers and Web Conferencing.
    • Review existing vendor agreements to ensure compliance and IT requirements. Assist with the evaluation of existing and new vendors for logistics and quality.
    • Serve as the liaison between IT and the ICAN business office for contracts, equipment purchases, expense tracking, and other functions.
    • Establishes processes for recurring tasks (new phones, laptops, hot spots, etc.). Establishes Onboarding and Off-Boarding IT process with HR and IT Managed Service Provider. Establishes internal ICAN process for requesting IT help and support.
    • High School Diploma required. Associate’s Degree or Certificate in Computer Information Systems, Computer Science or related Information Technology field is preferred.
    • Computer Skills: To perform this job successfully, an individual should be adept at setting up and using computer systems; experience using Google email, drive, calendar, docs, etc., Microsoft Office, and Windows Operating Systems. Experience with mobile phones, Apple iOS preferred.
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401 K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 7 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now