Career Opportunities

ICAN offers a variety of career opportunities for individuals to work with children and their families in a field that is rewarding, challenging and dynamic.

Explore opportunities here if you are interested in joining our team in helping to keep families together. We strive to provide our employees with an experience that is enjoyable, supportive and rewarding in many ways.

  • Adult Care Coordinator (Health Home Plus)

    Adult Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Adult Care Coordinator position, within the Adult Care Management program in Oneida County (click here for Program information.). 

    The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.

    Annual Salary: $48,000, Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday

    *Application Deadline: Friday, May 15, 2026*

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Responsible for engagement with adults in the care management program.
    • Conducts assessment, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
    • Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
    • Ensures all initial linkages are established and maintained.
    • Collaborates with all services providers and establishes team communication plan.
    • Monitors goals on a continuing basis and that team is communicating.
    • Monitors that care plan is relevant to health home policies and procedures.
    • Consults with family members and social supports to maintain support consistency.
    • Advocates for additional services and linkages as appropriate.
    • Maintains current care management documentation and information regarding care management activities within the required health IT system.
    • Maintain Health Home Plus caseload of 15-20 clients.
    • Provide Care Management services to Health Home Plus members with recent homelessness, recent incarceration and/or frequent impatient hospitalizations.
    • Conduct: minimally two face to face client contacts per month with two collateral contacts as well as supporting the client with any referrals for other supported services.
    • Participate in all required Health Home Plus trainings and Supervision required for Health Home Plus Care Management.
    • Additional duties my be assigned, on an as needed basis.
    • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two years of relevant experience.

    Education/Experience

    • A Master's degree in one of the qualifying fields and one-year of experience, OR
    • A Bachelor's degree (B.A.) or higher in any field with three years of experience, or two years of experience as a Health Home Care Manager serving SMI or SED population; OR
    • Qualifying Fields: Degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation, recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services.
    • A valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now