• Care Management Supervisor

    Adult Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Care Management Supervisor position, in the Adult Care Management program.

    The Care Management Supervisor oversees all care management staff and all activities related to the development and implementation of individualized plans of care. The Supervisor adheres to and promotes the philosophy and missions of the company by performing the following duties.

    Annual Salary: $50,000, Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday


     *Application Deadline: Friday, May 24, 2024*

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    • Responsible for day-to-day oversight of care management staff and their duties.
    • Reviews all enrollment referrals and assigns cases to care managers.
    • Organizes workflow and ensures staff have a working understanding of duties and tasks.
    • Monitors staff productivity and provides guidance and coaching.
    • Provides supervision, case reviews and completes employee evaluations.
    • Works with Program Manager to create a process for time lines and quality assurance.
    • Identifies and utilizes both formal and informal community supports and networks.
    • Participates in community committees as designated by the Program Director.
    • Ensures adherence to all Department of Health and Health Home guidelines and standards.
    • Attends agency and Health Home trainings and ensures all staff are up to date on necessary trainings. Supervisor will be HARP trained.
    • Works collaboratively with Program Manager and Outreach Manager to ensure positive communication of program operations.
    • Works with identified staff trainers to ensure new staff onboarding and training is comprehensive and accurate.
    • Bachelor's degree (B. A.) in human services or mental health field from four-year college or university.
    • A minimum of two years of experience providing service coordination for community-based services to individuals, preferably adults.
    • Supervisory and/or care management experience strongly preferred.
    • Valid NYS Drivers License required
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now