Career Opportunities

ICAN offers a variety of career opportunities for individuals to work with children and their families in a field that is rewarding, challenging and dynamic.

Explore opportunities here if you are interested in joining our team in helping to keep families together. We strive to provide our employees with an experience that is enjoyable, supportive and rewarding in many ways.

  • Case Planning Supervisor

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time Case Planning Supervisor positions.

    The Case Planning Supervisor provides oversight, supervision, and guidance to a team of intensive preventive Case Planners and Community Based Support Specialists serving families referred by the Oneida County Department of Family and Community Services (OCDFCS), who may be at risk of being placed into foster care. The Supervisor ensures high-quality, strengths-based, family-centered case planning services that promote child safety, permanency, and well-being.  They monitor compliance with meeting all regulatory standards and documentation, while supporting the professional development of their staff. This role acts as the primary link between direct service staff and program management, fostering collaboration across systems and promoting positive outcomes for children and families.

    The annual salary generally ranges between $53,000-$55,000. This range is an estimate based on an applicant’s skills and experience.

    Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    Duties & Responsibilities

    • Provide regular supervision to assigned Case Planners and Community Based Support Specialists, reviewing caseloads, progress, and challenges; offering guidance and support in case management, crisis intervention, and service coordination.
    • Ensure Case Planners deliver services consistent with the agency’s mission, vision, and values; promoting a strengths-based, family-centered, and culturally responsive approach in all case planning activities.
    • Monitor and review the progress of care across Case Planners’ caseloads to ensure services are responsive to family needs, aligned with program standards, and advance permanency planning goals (including preventing foster care placement, expediting reunification, and reducing re-entry into care, etc.).
    • Participate in recruitment, selection, and training of Case Planners.
    • Ensure Case Planners meet all OCDFCS, agency, state, and federal contact requirements, including monthly home visits, mandated face-to-face contacts, service plan reviews, family group conferences, and other casework contacts as outlined in program requirements.
    • Review and approve case plans, progress notes, and documentation to ensure adherence to agency, local OCDFCS, federal, and state standards.
    • Track data, documentation, and compliance metrics to ensure program performance and address gaps in service delivery.
    • Monitor service delivery of assigned Case Planners to ensure compliance with agency and regulatory body requirements.
    • Coordinate with Program Manager, OCDFCS, schools, service providers, and community agencies to support staff and family needs, reduce barriers, and strengthen cross-system collaboration.
    • Attend meetings as required.
    • Provide reports and updates to the Program Manager on caseload activity, challenges, and successes.
    • As needed, provide direct support to staff and/or families in the field, including attending family group conferences, home visits, court appearances, or crisis situations.
    • Review and report incidents according to agency policy.
    • Promote a safe and supportive environment for staff and families, encouraging reflective supervision, professional growth, and continuous quality improvement.
    • Travel primarily within Oneida County with occasional travel in New York State as required.]Additional duties may be assigned, on an as needed basis.

    Education/Experience

    • Bachelor’s Degree in Human Services or related field with a minimum two years of experience working with youth and their families.
    • Management and supervisory experience working in child welfare setting preferred.
    • A valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
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