Career Opportunities
Explore opportunities here if you are interested in joining our team in helping to keep families together. We strive to provide our employees with an experience that is enjoyable, supportive and rewarding in many ways.
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Diversion Manager
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time, Diversion Manager position.
The Diversion Manager provides leadership and oversight of the Detention Diversion Program. This role is responsible for supervising Diversion Coordinators, ensuring effective day-to-day operations, and maintaining strong partnerships with community agencies and Oneida County Family Court. The Manager ensures high-quality service delivery to youth and families, oversees program outcomes and reporting, and supports efforts to prevent detention and reduce recidivism.
The Diversion Manager promotes the philosophy and mission of the agency through collaborative leadership and a commitment to positive youth development and family engagement.
Salary: The annual salary range is $55,000 to $60,000, paid at a non-exempt, hourly rate. This range is an estimate based on an applicant’s skills and experience.
35-hour workweek, Monday - Friday.*Application Deadline: Wednesday, June 3, 2026*
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Supervise and support Diversion Coordinators, including hiring, training, coaching, and performance evaluation.
- Provide ongoing guidance on case management, engagement strategies, and service planning. Ensure staff maintain appropriate caseloads and deliver consistent, high-quality services.
- Oversee case management practices to ensure youth and families receive consistent, face-to-face support and engagement. Review case plans and progress to ensure alignment with court expectations and program goals. Provide consultation on complex or high-risk cases.
- Maintain strong working relationships with Oneida County Family Court, DSS, attorneys, and community providers. Serve as a primary liaison to stakeholders to support collaboration and coordinated care.
- Attend court appearances as needed to support staff and advocate for program participants.
- Develop and maintain partnerships with placement agencies and transitional service providers.
- Ensure compliance with all reporting requirements and quality assurance standards.
- Monitor program operations to ensure adherence to agency policies, legal requirements, and best practices.
- Provide guidance and intervention in crisis situations involving youth and families. Ensure staff are equipped to respond effectively to emergencies and high-risk scenarios.
Education/Experience
- Bachelor's Degree (B. A.) from regionally accredited or NYS registered four-year college or university in social work, psychology, sociology, child development, or related field.
- Knowledge of the human service systems in Oneida County and services available to children and youth.
- At least one year of supervisory experience required.
- Valid NYS Driver’s License is required
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Insurance Buy Back
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now