• Family and Community Based Services Specialist

    Child and Family Treatment and Support Services (CFTSS)

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Family and Community Based Services Specialist position.

    A Family and Community Based Services Specialist oversees all activities related to the quality assurance and implementation of home and community based services and care management services for youth and adults enrolled in Health Home Services. This position adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.

    The annual salary generally ranges between $40,000-$43,000. This range is an estimate based on an applicant’s skills and experience.

    Non-Exempt position, paid at an hourly rate.


    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    • Conducts outreach to community partners and Managed Care Organizations to manage community-based services.
    • Works as the liaison between ICAN and care management agencies to ensure that services are provided to clients as deemed appropriate and authorized; on an as needed basis.
    • Links clients to community service providers to perform approved Medicaid managed care services.
    • Collaborates with the Director of IPA Operations to ensure the quality of community based service provider services in our region.
    • Works in conjunction with care management to ensure continuity of care.
    • Assists care management staff with compliance in electronic health records utilized by designated health homes.
    • Manages all components of community-based services within the ICAN electronic health record.
    • Assists / serves as support to other children’s Medicaid billable services.
    • Works with the finance department to ensure billing quality.
    • Acts as a liaison between client and family, agency personnel and other service providers as necessary and appropriate.
    • Ensures frequent collaboration with managed care organizations to obtain authorizations for identified services.
    • Identifies and utilizes both formal and informal community supports and networks.
    • Attends community-based meetings with the Program Manager for collaboration with other organizations and services.
    • Attends agency in-services, workshops and seminars as required.
    • Participates in the agency’s utilization review, incident reporting and quality improvement program as deemed appropriate by the supervisor.
    • May need to carry a small caseload for service delivery to families.
    • Bachelor’s Degree (B.A) in Human Services, business or comparable field from four-year College or University.
    • At least two years related experience preferred; or equivalent combination of education and experience.
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • 4 Day Workweek (optional)
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now