Career Opportunities

Duties & Responsibilities

• Day to day oversight of Project Home and Evelyn’s House
• Direct supervision of Evelyn’s House Service Coordinator and Evelyn’s House Residence Counselors
• Responsible for completing and monitoring monthly staff schedules
• Coordinates Evelyn’s House program supplies orders
• Maintain an assigned caseload of Project Home Rapid Re-Housing participants and provide comprehensive service coordination and case management to support participants in achieving housing stability and program goals.
• Attends Mohawk Valley Housing Coalition and Continuum of Care meetings in order to ensure effective community collaboration.
• Responsible for entering data for both Evelyn’s House and Project Home in the Homeless Management Information System in cooperation with the United States Department of Housing and Urban Development Continuum of Care program.
• Responsible for preparing required federal and state reports as required.
• Assists Housing Manager and Service Coordinator with new client intake assessments
• Assists Housing Manager with ensuring that Program purchases are made in accordance with agency policy
• May act as a liaison for the program by attending community meetings with a focus on improving services and resources for residents
• Attends training and agency-wide meetings
• Responsible for the afterhours on-call rotation
• While performing the duties of this job, the employee is expected to visit client homes

Education/Experience

• Bachelor's degree (B. A. / B. S.) from four-year college or university; and significant related experience and/or training in the areas of residential living, transitional youth or human services; or equivalent combination of education and experience
• At least one year of experience supervising staff.
• Valid NYS Drivers License required

Duties & Responsibilities

• Assist in the development of the treatment plan and the identification and implementation of behavioral rules and consequences.
• Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals.
• Monitors student behavior in classroom setting based on information gathered and observed for each assigned student.
• Participates in program development, case management and supervision.
• Assists in setting limits with compassion.
• Directs students to use positive behaviors for success in the classroom and with diverse teaching styles.
• Utilizes appropriate interventions designed to help students practice coping skills, achieve academic success and eventually apply for transition back to “home” school.
• Designs, conducts and/or assists in group activities, including recording progress notes for each group and supervises lunchroom and recess, when assigned.
• Assists Clinicians by sharing information.
• Meets with administrators in determining students individual educational and therapeutic goals.
• Supports building social interactions within a school and local community.
• Adheres to best practices in professional ethics and boundaries.
• Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support.
• Obtains behavior modification by using specific behavior management techniques.

Education/Experience

• Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor’s Degree in Education, Special Education, Psychology, Social Work, or related field required with at least two years relevant experience in traditional and non-traditional youth service setting required.
• Additional professional development in specialty areas helpful. Ability to adjust to student, staff, and program needs. Experience working with students with severe emotional and behavioral problems required.
• Valid NYS Driver’s License is required.

Duties & Responsibilities

• Conduct audits that promote compliance and enhance service quality.
• Assess quality processes and identifies opportunities to improve outcomes for clients, families, and programs.
• Manage and resolve client/consumer complaints in a timely and professional manner.
• Collect, analyze, and maintain data related to client satisfaction and program performance.
• Translate data insights into clear reports that inform decision-making.
• Develop training materials and provide education to staff and providers based on identified trends and needs.
• Collaborate with internal teams to document, investigate, and report incidents in accordance with regulatory requirements.
• Participate in quality management activities, including the review and investigation of serious reportable incidents.
• Support compliance with HIPAA and assist the Compliance Officer in maintaining regulatory standards. Represent the agency on internal and external committees, as assigned.

Education/Experience

• Bachelor’s degree in human services or a related field, or an Associate’s degree with relevant experience.
• Experience in a human services or nonprofit setting required, with preference for programs regulated by OMH, OCFS, DOH, or similar agencies.
• Experience applying regulatory requirements with a focus on compliance and quality improvement strongly preferred.
• Valid NYS Drivers License required

Duties & Responsibilities

• Conduct mobile outreach and create client service engagement opportunities for homeless individuals and families on the streets.
• Responsible for crisis response and intervention, shelter referrals, and linking families with the appropriate destination for continued services, including referral to and/or enrollment in the CoC’s Coordinated Entry System and linking individuals and families with the appropriate level of housing and services.
• Actively collaborate with other homeless services providers and community resources to facilitate access to the continuum of community services including, basic needs, food, clothing, shelter, hygiene, and laundry; housing assistance; substance abuse education and treatment
• Assist homeless individuals/families with accessing resources and making referrals; continuing to engage and follow up with unsheltered homeless individuals/families until shelter or permanent housing is obtained.
• Assist in obtaining housing readiness documentation such as ID, social security card and income verification.
• Maintain complete client records, daily activity logs, mileage logs, and other reports as directed.
• Attend team meetings, case conferences, training workshops and community meetings as needed.
• Work in close partnership with the Mohawk Valley Housing and Homeless Coalition Planning Office. This includes participating actively in Mohawk Valley Housing and Homeless Assistance Coalition Plenary Meetings and assisting with the annual HUD Point-In-Time count.
• Assist with screening of potential program participants for Rapid Re-housing programs, which may include VI--SPDAT.
• Follow safety protocols for community street outreach.
• Complete required data entry into Homeless Management Information System Database (HMIS).

Education/Experience

• Bachelor’s Degree in social work with 1 year or more working experience in a human service or related field - OR -
• Associate’s Degree in a human service field and 2 or more years of social services experience working with persons and families who are homeless or who have experienced homelessness. - OR –
• High school diploma/GED and 5 years’ experience working with persons and families who are homeless or who have experienced homelessness.
• Valid NYS Driver’s License required.

Duties & Responsibilities

• Responsible for working assigned evenings and weekends.
• Monitors resident’s activity to ensure safety of mothers and children.
• Provides residents with guidance related to household chores and caring for their children.
• Documents specific observations of residents which include using the sign in log to monitor the residents leaving and returning to the house and their compliance with curfews, ensuring residents complete household chores, ensuring residents are properly caring for their children, and that they are complying with all house rules as described in the residents handbook.
• Attend agency trainings, meetings and activities as directed.
• Communicate regularly with the Program Manager and the Service Coordinator for supervision.
• Overnight shifts may be required.
• Responsible for working assigned evenings and weekends
• Maintains professional communication with residents.
• Provides general supervision of all house activity and enforces house rules during the work shift.
• Drives residents regularly within the county as directed by the program manager.
• Provides individualized direct services for residents of Evelyn’s House.
• Responsible for developing an individual service plan with each resident.
• Responsible for meeting individually with each participant at a minimum of one time per week.
• Responsible for maintaining individual files for residents that will hold documentation regarding needs, challenges and achievements.
• Assists residents in achieving individual goals by providing guidance and empowerment.
• Ensures that all residents receive all community based services by advocating and making necessary referrals.
• Provides transportation as needed for residents and children when public transportation cannot be accessed.
• Works closely with Program Manager to ensure all program needs are met.
• Works with the Program Manager to coordinate group meetings and education sessions.
• Assists with preparing the United States Department of Housing and Urban Development Annual Progress Reports and New York State Quarterly and Final Reports.
• Assists the program director by training and supporting staff and volunteers.
• Meets daily with the Evelyn’s House Program Manager.

Education/Experience

• Experience working with young mothers and young children.
• Valid Driver’s License required for position.

Duties & Responsibilities

• Provide direct care, supervision, and support to children during their stay in the crisis residence.
• Assist with the daily functioning of the residence, including implementing structured routines, providing emotional support, and facilitating therapeutic activities.
• Work collaboratively with mental health professionals, including therapists, social workers, and healthcare providers, to create and implement individualized treatment plans.
• Help manage crises using approved behavioral intervention techniques, ensuring the safety and well-being of the children.
• Support children in developing coping strategies, life skills, and emotional regulation techniques.
• Communicate regularly with families and caregivers, providing updates and supporting the child’s transition plan.
• Maintain accurate documentation of all care activities and interactions in accordance with regulatory requirements.
• Regularly participate in staff meetings and supervision.
• Attend agency in-services, workshops and seminars as required.
• Participate in training sessions and stay current with training updates as required.
• Additional duties may be required, on an as needed basis.

Education/Experience

• Individuals must be 21 years of age or older.
• High School Diploma or Equivalent. Related experience and/or training in the areas of residential living, transitional youth, or human services; or equivalent combination of education and experience.
• Experience working with children, particularly those in crisis or with behavioral health needs, is strongly preferred.
• Strong communication and interpersonal skills, with an ability to remain calm in challenging situations.
• Willingness to complete required training in crisis intervention and de-escalation techniques.
• All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
• Valid New York State driver's license and reliable transportation is required.

Duties & Responsibilities

• Assists in the development of the treatment plan and the identification and implementation of behavioral rules and consequences.
• Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals.
• Monitors student behavior in classroom setting based on information gathered and observed for each assigned student.
• Participates in program development, case management and supervision.
• Assists in setting limits with compassion.
• Directs students to use positive behaviors for success in the classroom and with diverse teaching styles.
• Utilizes appropriate interventions designed to help students practice coping skills, achieve academic success and eventually apply for transition back to “home” school.
• Designs, conducts and/or assists in group activities, including recording progress notes for each group and supervises lunchroom and recess, when assigned.
• Assists teachers in classroom management including: Assists Clinicians by sharing information, Meets with administrators in determining students individual educational and therapeutic goals, Supports building social interactions within a school and local community.
• Adheres to best practices in professional ethics and boundaries.
• Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support.
• Obtains behavior modification by using specific behavior management techniques.
• Additional duties may be assigned on an as needed basis.

Education/Experience

• Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience. – OR --
• Bachelor’s Degree in Education, Special Education, Psychology, Social Work, or related field required with at least two years relevant experience in traditional and non-traditional youth service setting required.
• Additional professional development in specialty areas helpful.
• Experience working with students with severe emotional and behavioral problems required. Ability to adjust to student, staff, and program needs.

Duties & Responsibilities

• Works as an onsite social worker and member of the SNUG team in order to support SNUG staff in their current work with high-risk individuals affected by community violence.
• Works with victims of community violence and their families and provides them with either short or longer-term therapeutic services.
• Works with the SNUG Program Manager and staff to regularly debrief, process traumatic incidents, and manage the day-to-day stress of this work; provide ongoing training for staff and provide guidance in their work with clients.
• Creates onsite programming including support groups for staff, participants, families of homicide victims, etc.
• Responds with SNUG team to violent incidents in the community, attends SNUG outreach events, and makes home visits to victims and families when appropriate.
• Develops relationships with hospitals and other crime victim service providers in order to ensure crime victims know about and utilize SNUG services; will be required to maintain adequate caseload.
• Participates in ongoing trauma training phone calls and weekly onsite clinical supervision with DCJS.
• Be available to support SNUG team in emergency situations regarding incidents with staff or participants.
• Any other relevant duties may be assigned, on an as needed basis.

Education/Experience

• Minimum of LMSW (Licensed Master Social Worker) is required; LCSW (Licensed Clinical Social Worker) preferred.
• Direct experience working with high-risk individuals in the community.

Duties & Responsibilities

• Be the First Connection: Serve as the primary contact for Medicaid members by making outbound (cold) calls and conducting comprehensive assessments using the Unite Us platform to uncover Health-Related Needs (HRSN).
• Guide with Purpose: Help members navigate life-changing service that address critical areas like food security, housing stability, and transportation access.
• Coordinate Care Seamlessly: Collaborate with ICAN teams and a statewide network of community-based organizations to ensure smooth service delivery and follow-up care.
• Support Through Change: Re-screen members after major life events and ensure their evolving needs are met.
• Amplify Outcomes: Provide regular reporting to the Director of Preventive Services and participate in case conferencing to track progress and improve coordination.
• Keep Learning: Participate in all required training and agency meetings to stay informed, connected, and empowered in your role.
• Additional duties may be assigned on an as needed basis.

Education/Experience

• Associate's degree or equivalent experience in social network, health services, or community engagement is required
• Applicants with lived experience navigating health care and human services is preferred, but not required.
• This role is self-contained within one platform and does not require prior knowledge of huma service or community resource. Comprehensive tools and workflows are built into the system to support success.
• We welcome candidates with experience in sales or outbound calling, customer service or call center environments, phone-based engagement or support roles, lived experience as a recipient of service
• A valid NYS Driver's License is required, with reliable transportation.

Duties & Responsibilities

• Provide strategic and operational leadership for community-based contracts and programmatic departments, ensuring alignment with agency mission, values, strategic priorities, and long-term organizational goals.
• Translate agency strategy into integrated program operations, workflows, and implementation priorities across community-based service areas.
• Directly supervise, coach, and support Program Managers to ensure accountability, strong leadership, quality implementation, staff development, and consistent program performance.
• Ensure community-based programs are implemented effectively and achieve intended outcomes while maintaining a strong commitment to family-centered, strengths-based, and trauma-informed practices.
• In partnership with VP of Community Services, serve as a liaison with state DCJS partners, local funders, and referral partners to maintain strong, collaborative working relationships and effective contract implementation.
• Represent the agency and department in the broader community, including coalitions, planning efforts, task forces, and interagency collaborations.
• Ensure contractual obligations, reporting requirements, and performance expectations are achieved.
• Support and maintain collaborative relationships with stakeholders to improve continuity of care, service access, and systems coordination.
• Utilize programmatic data analytics to identify trends, gaps, opportunities, and emerging community needs and implement strategies to improve outcomes and quality performance.
• Maintain oversight of program compliance, incident management, quality assurance activities, documentation standards, audits, and corrective action planning in partnership with the Vice President of Community Services and Quality Improvement team.
• Ensure adherence to agency policies, contractual requirements, and applicable local, state, and federal regulations.
• Present program accomplishments, risks, needs, and improvement opportunities to senior leadership through data-informed reporting.
• Collaborate with the Vice President of Community Services and Finance Department to develop, monitor, and manage budgets and fiscal performance.
• Monitor program expenditures, staffing patterns, contract utilization, and resource allocation to support financial sustainability and quality service delivery.
• Participate in budget planning, contract implementation, and program sustainability efforts.
• Make operational and staffing recommendations to maintain fiscal responsibility while achieving contractual and programmatic goals.
• Partner closely with Human Resources and VP of Community Services to support recruitment, onboarding, retention, employee engagement, workforce planning, performance management, and personnel matters.
• Serve as a culture ambassador by proactively supporting, protecting, reinforcing, and modeling agency mission, values, and culture across teams and departments.
• Promote a culture of accountability, collaboration, inclusion, professionalism, continuous improvement, and psychological safety.
• Participate actively in agency-wide initiatives, strategic planning efforts, and cross-department collaboration to strengthen organizational alignment.

Education/Experience

• Bachelor’s degree in Social Work, Human Services, Public Administration, Public Health, Psychology, Counseling, or related field required.
• Minimum 3 years of supervisory or management experience, preferably overseeing leaders or multidisciplinary teams.
• Experience working collaboratively with state and local funders, county systems, and community stakeholders strongly preferred.
• Strong strategic thinking, relationship-building, communication, organizational, and change management skills.
• Ability to interpret and utilize data to drive decision-making and strengthen outcomes.
• A Valid NYS License is required

Duties & Responsibilities

• Assists in the identification, enrollment and monitoring of students in need of services.
• Provides Tier 2 Interventions and supports to identified students.
• Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals for identified students.
• Works to coordinate and monitor ICAN Services for identified students’ need within district.
• Assists in the design, coordination, and implementation of groups with identified students.
• Serves as a liaison between families of identified youth and school officials to better engage them in their child’s educational process.
• Collaborates with other ICAN programs and services that might benefit the students.
• Assist in the design, implementation, oversight and delivery of various truancy initiatives to ensure students remain engaged in their educational process.
• Directs students to use positive behaviors for success in the classroom and with diverse teaching styles.
• Supports various initiatives by working to recruit and retain students in those programs.
• Adheres to best practices in professional ethics and boundaries.
• Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support.
• Additional duties may be assigned, on an as-needed basis.

Education/Experience

• Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor’s Degree in Education, Special Education, Psychology, Social Work, or related field required.
• At least two years relevant experience in traditional and non-traditional youth service setting required.
• Additional professional development in specialty areas helpful.
• Ability to adjust to student, staff, and program needs.
• Experience working with students with severe emotional and behavioral problems required.
• A NYS valid driver's license is required.

Duties & Responsibilities

• Provide reflective supervision, coaching, support, and performance management to assigned Family Resource & Support Specialists.
• Conduct and document weekly individual supervision sessions to promote professional growth, staff well-being, and fidelity to the Healthy Families model.
• Monitor staff performance and provide timely feedback, recognition, coaching, and corrective action as appropriate. Inform Program Manager if additional disciplinary action may be needed.
• Participate in recruitment, hiring, onboarding, training, and retention efforts.
• Support staff in managing complex family situations, crises, safety concerns, and service barriers.
• Foster a supportive, collaborative, and accountable team culture.
• Serve as the primary point of contact for frontline staff regarding daily operations, scheduling, and service delivery concerns.
• Ensure staff have the tools, resources, and support necessary to perform their roles effectively.
• • In partnership with the Program Manager, oversee day-to-day program service delivery.
• Ensure services are provided in accordance with Healthy Families America standards, OCFS requirements, agency policies, contractual obligations, and best practices.
• Support staff in building and maintaining strengths-based relationships with families.
• Review home visit documentation, assessments, service plans, and case records for quality, timeliness, and compliance.
• Monitor caseload distribution and workload management to promote effective service delivery.
• Conduct regular record reviews, home visit observations, and other quality assurance activities.
• Collaborate with the Program Manager to identify operational challenges, implement solutions, and achieve program performance targets.
• Conduct family assessments, screenings, and enrollment activities as needed to support program operations and maintain timely access to services.
• Maintain a limited direct service caseload during periods of staff vacancy, leave, transition, or increased program need to ensure continuity of services and compliance with Healthy Families America standards.
• Identify program supplies/resource needs, and make recommendations regarding program purchases to support effective service delivery.

Education/Experience

• Master's degree in Social Work, Human Services, Psychology, Counseling, Early Childhood Education, Public Health, Family Studies, or a related field; -OR
• Bachelor's degree in a related field and a minimum of three (3) years of experience working with children and families; OR Less than a Bachelor’s degree with commensurate Healthy Families experience.
• Valid NYS Driver's License is required.

Duties & Responsibilities

• Full-Lifecycle Sourcing & Recruiting: Develop and execute inclusive recruitment strategies to attract talent for open staff positions and internships utilizing job boards, social platforms, community networking, and direct sourcing.
• Candidate Screening & Interviewing: Review applications and conduct initial phone and/or video screenings to assess candidate alignment with role qualifications and ICAN’s organizational values.
• Candidate Experience Advocacy: Serve as a primary point of contact for applicants, ensuring a transparent and positive interview process by providing timely feedback, guidance, and communication from initial outreach to onboarding.
• Academic & Community Partnerships: Build and maintain collaborative relationships with local and regional colleges, universities, and employment agencies to promote ICAN’s career and internship pathways.
• Internship Program Coordination: Coordinate the end-to-end internship lifecycle, including collecting applications, coordinating placements with program leaders, overseeing onboarding paperwork, and tracking annual program metrics.
• HR Collaboration & Compliance: Partner with hiring managers to understand their specific program needs; align recruitment efforts with overarching HR initiatives, and ensure all practices comply with federal, state, and local employment laws.
• Participate in other meaningful team initiatives and duties as needed to support ICAN's mission.

Education/Experience

• Recruitment Experience: Prior direct experience in recruitment or human resources; experience in the non-profit or human services sector is a plus.
• Relationship & Communication Skills: Exceptional interpersonal, written, and verbal communication skills, with a demonstrated ability to collaborate effectively and inclusively with diverse teams and prospective candidates.
• Organizational Agility: Proven capability to work independently, manage multiple competing priorities, and systematically organize recruitment pipelines and goals.
• Systems Proficiency: Experience utilizing Applicant Tracking Systems (ATS) and maintaining accurate, organized digital compliance records.
• Education: Bachelor’s degree in Human Resources, Business, Psychology, Human Services, or a related field preferred; an equivalent combination of education and professional experience will also be highly valued.
• Travel & Mobility: Possession of a valid NY state driver’s license and access to reliable transportation to travel to regional worksites, career fairs, and community events.
• Stationary & Digital Work: Prolonged periods of sitting or standing at a desk, utilizing a computer, keyboard, and phone to conduct interviews and manage administrative tasks.
• Communication: Ability to frequently communicate, express oneself, and exchange accurate information with candidates, team members, and community partners in person, via phone, and through video conferencing.
• Event Navigation & Setup: Ability to navigate various event venues (such as college campuses or community centers) and transport recruitment materials; this includes occasionally lifting, loading, and unloading event boxes or portable tables weighing up to 25 lbs. into and out of vehicles.

Duties & Responsibilities

• Manages a caseload of youth and families involved with Oneida County Family Court, providing consistent face-to-face contact and support while developing a close and consistent relationship with youth and families that will continue throughout disposition
• Monitors youth activity between appearances by checking in with the family on an as needed basis.
• Assesses the needs of youth and families in program and provides necessary referrals to appropriate services in the community. Assists youth and family with any needs that should arise including school, employment, health care, housing etc.
• Assists county and defense attorneys with creating a plan for youth in an effort to prevent placement/reoffending.
• Acts as a liaison between DSS, court, attorneys, youth, families and providers.
• Finds appropriate levels of care and placements when needed and completes all necessary paperwork.
• Assesses youth progress to ensure integration and stabilization in the community through appropriate services including, but not limited to, drug treatment, medical care, job training, educational services, mentoring, mediation services, community activities and youth groups, and any other supports needed for successful re-entry and stabilization.
• Additional duties may be assigned, on an as needed basis.

Education/Experience

• Bachelor's Degree (B.A.) from regionally accredited or NYS registered four-year college or university in social work, psychology, sociology, child development, or related field.
• Full knowledge of the human service systems in Oneida County and services available to children and youth.
• A Valid NYS Driver's License is required.

Duties & Responsibilities

• Responsible for connecting potential clients to ICAN services by working closely with families to determine eligibility and providing intensive support as families begin to access services
• Remain up to date on all of ICAN’s programs and services in order to assist families through referral processes
• Maintain knowledge of and positive working relationships with community referral sources
• Maintain intake database (including contact submission forms from ICAN’s website) and ensure timely and supportive referrals. Maintain waiting lists for programs and take the lead in ensuring we stay in contact with families during the wait and provide warm hand offs when coming off the waiting list
• Ensure that agency and program guidelines are met regarding new enrollments
• Represent ICAN in the community through outreach efforts including, but not limited to tabling events, community events, and outreach to community-based organizations
• Facilitate and/or assist with service-centered groups, as needed
• Ensure all initial linkages are established and maintained. Advocates for additional services as appropriate
• Participate in bi-weekly one on one supervision with management
• Conduct outreach and home visits to engage clients and assist families in understanding ICAN programs and services. This includes but not limited to assisting with gathering necessary paperwork or signatures for admission into an ICAN program/service
• Attend agency trainings, staff meetings, etc. as necessary

Education/Experience

• Associate's degree in human services, psychology or related field preferred; or 1-2 years of related experience and/or training; or equivalent combination.
• Valid NYS Driver’s License is required

Duties & Responsibilities

• Support permanency planning efforts by working collaboratively with families, agency personnel and OCDFCS to prevent foster care placement, expedite safe reunification when placement occurs, and reduce the likelihood of re-entry into care.
• Conduct outreach to engage referred clients and families, assisting them in understanding agency philosophy, policies, and services.
• Maintain a caseload of 10-15 families, providing strength-based, family-centered, and culturally competent care and quality service to each family.
• Link clients and families to appropriate resources and services in a timely, coordinated manner. Maintain routine follow-up on linkages and referrals made.
• Review, create, and update service plans in collaboration with families, supervisors, and OCDFCS; submit revisions for approval prior to implementation.
• Schedules routine review meetings to update and discuss progress.
• Schedule and facilitate monthly team meetings with families, service providers, and other relevant stakeholders.
• Conduct at least 2 contacts per month (one home visit and one face-to-face contact) with each child/family on caseload.
• Serve as a liaison between client/family, OCDFCS, agency personnel, and community service providers as needed.
• Identify and utilize formal and informal community supports and networks to meet client/family needs.
• Maintain accurate, timely documentation and comprehensive client files in accordance with OCDFCS, ICAN, state and federal regulations.
• Attend all required meetings, court appearances, and conduct face-to-face client contacts as required.
• Participate in agency in-services, workshops, and seminars as required.
• Report incidents promptly and engage in quality improvement initiatives as directed by the supervisor.
• Travel within the county to meet clients in their homes, schools, or other relevant settings.
• Trainings as necessary and scheduled.
• Additional duties may be assigned, on an as needed basis.

Education/Experience

• Bachelor's Degree in Human Services or related field;
• Plus at least one year of experience working with youth and their families.
• Experience working in child welfare setting preferred.
• A valid NYS Driver's License is required.

Education/Experience

• Minimum 5 years of progressive leadership experience
• Bachelor’s degree in Business, Public Administration, Nonprofit Management, Public Policy, or related field (Master’s preferred)
• Demonstrated experience in business development, strategic partnerships, or statewide initiatives
• Experience working with government systems and public funding structures
• Background in nonprofit, behavioral health, or community-based organizations preferred
• Proven ability to negotiate high-level agreements and manage complex partnerships
• Strong strategic planning and systems-thinking skills
• Exceptional communication, presentation, and relationship-building abilities

Duties & Responsibilities

• Responsible for conducting monthly visits to meet with assigned clients. Requires traveling to these face to face contacts at a frequency based on a case acuity.
• Responsible for outreach and engagement to formally enroll referred children into the care management program.
• Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
• Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
• Ensures all initial linkages are established and maintained.
• Collaborates with all services providers and establishes team communication plan.
• Monitors goals on a continuing basis and that team is communicating.
• Monitors and ensures that care plan is relevant to health home policies and procedures.
• Consults with family members and social supports to maintain support consistency.
• Advocates for additional services and linkages as appropriate.
• Maintains current care management documentation and information regarding care management activities within the required health IT system.

Education/Experience

• Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university.
• At least two years experience in Human Services, primarily Mental Health and Substance Abuse.
• A valid NYS Drivers License is required.

Duties & Responsibilities

• Canvas designated zones or other areas that have been identified and assigned by Supervisor.
• Visits high risk participants (must have a minimum of six in person contacts per month) to assist with overcoming any identified obstacles.
• Works with both victims and perpetrators of crime (who are often victims themselves) to provide connections to services.
• Meets with high risk youth involved in the program to set goals with an emphasis on providing educational and job opportunities. Additional services may include connection to substance use treatment, education and college prep, resume building, job readiness skills, anger management groups and positive life skills groups.
• Works with community stakeholders to educate the community about violence.
• Mediates conflicts that could lead to violence in target area.
• Engages the community, religious organizations/clergy, and local businesses through rallies and special events.
• Participates in weekly one on one supervision with management.
• Participates in weekly staff meetings.
• Enters daily log, case notes, and mediations in SNUG database.

Education/Experience

• High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.
• Must have lived experience with background similar to the high risk youth being served by this initiative.
• Preferable that the applicant live in the targeted community and be known to the target population.
• A valid NYS Driver’s License is required.

Duties & Responsibilities

• Responsible for conducting monthly visits to meet with assigned clients. Requires traveling to these face to face contacts at a frequency based on a case acuity.
• Responsible for outreach and engagement to formally enroll referred children into the care management program.
• Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
• Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and service immediately required, based on information received from referral sources if applicable.
• Ensures all initial linkages are established and maintained.
• Collaborates with all services providers and establishes team communication plan.
• Monitors goals on a continuing basis and that team is communicating.
• Monitors and ensures that care plan is relevant to health home policies and procedures.
• Consults with family members and social supports to maintain support consistency.
• Advocates for additional services and linkages as appropriate.
• Maintains current care management documentation and information regarding care management activities within the required health IT system.

Education/Experience

• Bachelor's Degree (B.A.) in human services or mental health field from a four-year college or university.
• At least two years experience in Human Service, primarily Mental Health and Substance Abuse.
• A valid NYS Driver's License is required.