• Homeless Family Case Manager

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with an emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Homeless Family Case Manager position within the Homeless Family Case Management program.

    The Homeless Family Case Manager will deliver the most comprehensive array of case management services to families experiencing homelessness. Utilizing a Housing First and person-centered approach, the Case Manager will provide individualized service planning tailored to each family’s unique strengths and needs. This role involves intensive collaboration with the Department of Social Services, Department of Mental Health, ICAN’s array of services as well as community partners, to ensure coordinated care and the highest quality of services.

    Annual Salary: $46,000-$50,000 Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday with
    Hybrid Opportunities. 

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

     

    • Deliver intensive, person-centered case management services, including connection to healthcare, transportation, food resources, and community-based services.
    • Conduct weekly visits with families until stabilization is achieved, reducing frequency as stability improves.
    • Conduct intake and in-depth assessments using validated tools, such as the VI-SPDAT and assist families in securing and maintain permanent housing.
    • Assist clients in securing and maintaining state and federal benefits such as Medicaid, Social Security, SNAP, unemployment, and financial aid as well as educating clients on maintaining benefit eligibility.
    • Support clients in creating and implementing employment plans, in collaboration with Oneida County Employment Services. Provide job readiness support, including resume development, interview preparation, and access to training programs.
    • Identify unmet treatment, rehabilitation, and support needs.
    • Collaborate with the Program Manager to evaluate assessment results and guide case planning.
    • Provide direct support, including accompanying clients to appointments and managing required documentation.
    • Additional duties may be assigned, on an as needed basis.
    • Bachelor’s degree in social work, human services, or a related field is required.
    • Minimum of 2 years of experience in case management or human services required.
    • Valid NYS Driver's License is requried.
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now