Career Opportunities

Education/Experience

• Minimum 5 years of progressive leadership experience
• Bachelor’s degree in Business, Public Administration, Nonprofit Management, Public Policy, or related field (Master’s preferred)
• Demonstrated experience in business development, strategic partnerships, or statewide initiatives
• Experience working with government systems and public funding structures
• Background in nonprofit, behavioral health, or community-based organizations preferred
• Proven ability to negotiate high-level agreements and manage complex partnerships
• Strong strategic planning and systems-thinking skills
• Exceptional communication, presentation, and relationship-building abilities

Education/Experience

• Minimum 5 years of progressive leadership experience
• Bachelor’s degree in Healthcare Administration, Business Administration, Public Administration, Nonprofit Management, or related field (Master’s preferred)
• Experience in healthcare network management, IPA structures, or managed care environments preferred
• Experience in nonprofit management, operational consulting, or shared services models strongly preferred
• Demonstrated success in business development, sales, or revenue growth
• Experience overseeing multi-line business operations
• Strong understanding of healthcare systems, provider contracting, and regulatory environments
• Proven ability to lead teams, negotiate contracts, and build strategic partnerships
• Strong presentation, training, and executive communication skills

Education/Experience

• BA/BS required; Master’s preferred in a related field.
• Minimum 5 years of progressive leadership experience.
• Proven success in managing multi-sector collaborations and high-impact community initiatives.
• Strong understanding of systems of care, trauma-informed practices, and equity-based community engagement.
• Extensive experience with budget management and grant compliance.
• Exceptional communication, strategic thinking, and partnership-building skills.

Education/Experience

• Minimum 5 years of progressive leadership experience
• Bachelor’s Degree in Business Administration, Nonprofit Management, Marketing, Communications, or related field required
• Master’s Degree in related field preferred
• Demonstrated experience leading multi-million-dollar fundraising portfolios
• Proven success in major gifts, foundation strategy, and revenue diversification
• Experience overseeing CRM systems and donor data analytics
• Experience representing an organization in senior-level community and philanthropic settings

Education/Experience

• Minimum of five years progressive leadership experience.
• Bachelor’s Degree and three or more years’ experience in systems management and/or operations roles. Master’s degree in a related field (i.e. MBA, Organizational Development, Healthcare Administration) preferred.
• At least five years’ experience with quality control, audit/review, and/or data analysis.
• Proficiency with use of an Electronic Health Record.
• Familiarity with protocols and guidelines of healthcare, local, state, and federal agencies including but not limited to Office of Mental Health, Department of Health, Managed Care Organizations, and Medicaid and/or Medicare.
• Demonstrated ability to lead cross-department collaborations.
• Strong analytical ability.
• Working knowledge of AI and the ability to assess its applicability to the work of ICAN.

Education/Experience

• Minimum 5 years of progressive leadership experience
• Bachelor’s Degree in Facilities Management, Construction Management, Engineering, Business Administration, or related field required
• Master’s Degree in related field preferred
• Demonstrated experience overseeing capital projects and multi-site operations
• Experience managing vendor contracts and regulatory compliance standards
• Working knowledge of OSHA, state licensing, and building code requirements
• Experience aligning facilities planning with organizational growth strategy preferred

Education/Experience

• BA/BS required; Master’s preferred in a related field.
• Minimum 5 years of progressive leadership experience.
• Proven success in managing multi-sector collaborations and high-impact programs and services.
• Strong understanding of systems of care, trauma-informed practices, and equity-based community engagement.
• Extensive experience with budget management and grant compliance.
• Exceptional communication, strategic thinking, and partnership-building skills.

Education/Experience

• Minimum 5 years of progressive leadership experience
• Master Degree in Business Administration Preferred (MBA)
• Demonstrated experience overseeing multi-million-dollar operating budgets (preferably $20M+)
• Significant experience with nonprofit finance, government funding streams, grant compliance, and audit management required
• Experience managing complex, multi-entity or multi-site financial structures strongly preferred
• Proven ability to translate financial data into strategic decision-making guidance for executive leadership
• Experience implementing or optimizing financial systems and internal controls

Education/Experience

• BA/BS required; Master’s preferred in a related field.
• Minimum 5 years of progressive leadership experience.
• Proven success in managing multi-sector collaborations and high-impact, programs and services.
• Strong understanding of systems of care, trauma-informed practices, and equity-based community engagement.
• Extensive experience with budget management and grant compliance.
• Exceptional communication, strategic thinking, and partnership-building skills.

Duties & Responsibilities

• Strategic & Program Leadership.
• Decision-Making & Accountability.
• Team Leadership & Development.
• Data, Outcomes & Quality Improvement.
• Fiscal & Resource Oversight.
• Human Resources Oversight.
• Agency Collaboration.
• Community & Systems Engagement.
• Mission & Culture Stewardship.
• Achievement of position specific outcomes and KPIs.
• Meeting or exceeding quality, compliance, and service delivery standards.
• Conscientious fiscal management and budget adherence.
• Effective team leadership, high quality supervision, and professional development of direct reports.
• Cooperation and collaboration with other agency leaders.
• Positive contributions to agency-wide initiatives.
• Demonstrated commitment to the organization’s mission and values and consistent role modeling of those values.
• Compliance with all federal and state labor laws, including development of clear, compliant HR policies.
• Employee relations and risk management (progressive discipline, grievances, unemployment, worker’s compensation).
• Payroll and benefits (processing, salary analysis, and total-benefit compensation strategy).
• Onboarding and professional development of staff (in conjunction with the Director of Training).
• Performance evaluation system.
• Recruitment and retention of high-quality staff.
• Employee engagement.
• Organizational culture initiatives aligned with the organization’s mission and values.
• HRIS data reporting and analysis for agency decision making.
• Reduce vacancy rate.
• Reduce time to fill for direct line staff.
• Increase retention rate.
• Increase employee satisfaction and engagement.
• Develop a total compensation package at or above the 80th percentile of the local nonprofit market.
• Use workforce and community demographics to enhance efforts to ensure the organization’s workforce mirrors the community at all levels of the agency.
• Accuracy and compliance with HR activities (i.e., payroll, benefits, progressive discipline).
• Develop an agency-wide budget that reflects investment in recruitment, retention, and professional development. Adhere to approved budget.
• Manage benefit costs and lead renewal negotiations.
• Personnel cost forecasting to assist with grant budgeting.
• Develop and sustain recruitment pipelines with local high schools, colleges, workforce development board, and professional organizations in each community the organization serves.
• Maintain working relationships with employment counsel and benefit brokers.
• Strong working relationship with Finance on payroll, benefits, insurance, and budget matters.

Education/Experience

• Bachelor’s degree is required; Master’s degree is preferred.
• 10+ years of progressive HR generalist leadership experience is required.
• 7+ years of direct management/supervisory experience is required.
• Professional HR certifications preferred (SHRM-SCP, SPHR, etc.).
• Must have HR leadership experience working within a 300+ employee organization or company.
• Proficient with Google Suite and ability to work efficiently with HRIS/ERP systems.
• Commitment to the mission and values of the organization.
• Demonstrated ability to cultivate collaborative working relationships.
• Effective in both oral and written communication.

Duties & Responsibilities

• Responsible for engagement with adults in the care management program.
• Conducts assessment, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
• Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
• Ensures all initial linkages are established and maintained.
• Collaborates with all services providers and establishes team communication plan.
• Monitors goals on a continuing basis and that team is communicating.
• Monitors that care plan is relevant to health home policies and procedures.
• Consults with family members and social supports to maintain support consistency.
• Advocates for additional services and linkages as appropriate.
• Maintains current care management documentation and information regarding care management activities within the required health IT system.
• Maintain Health Home Plus caseload of 15-20 clients.
• Provide Care Management services to Health Home Plus members with recent homelessness, recent incarceration and/or frequent impatient hospitalizations.
• Conduct: minimally two face to face client contacts per month with two collateral contacts as well as supporting the client with any referrals for other supported services.
• Participate in all required Health Home Plus trainings and Supervision required for Health Home Plus Care Management.
• Additional duties my be assigned, on an as needed basis.
• A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two years of relevant experience.

Education/Experience

• A Master's degree in one of the qualifying fields and one-year of experience, OR
• A Bachelor's degree (B.A.) or higher in any field with three years of experience, or two years of experience as a Health Home Care Manager serving SMI or SED population; OR
• Qualifying Fields: Degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation, recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services.
• A valid NYS Driver's License is required.

Duties & Responsibilities

• Canvas designated zones or other areas that have been identified and assigned by Supervisor.
• Visits high risk participants (must have a minimum of six in person contacts per month) to assist with overcoming any identified obstacles.
• Works with both victims and perpetrators of crime (who are often victims themselves) to provide connections to services.
• Meets with high risk youth involved in the program to set goals with an emphasis on providing educational and job opportunities. Additional services may include connection to substance use treatment, education and college prep, resume building, job readiness skills, anger management groups and positive life skills groups.
• Works with community stakeholders to educate the community about violence.
• Mediates conflicts that could lead to violence in target area.
• Engages the community, religious organizations/clergy, and local businesses through rallies and special events.
• Participates in weekly one on one supervision with management.
• Participates in weekly staff meetings.
• Enters daily log, case notes, and mediations in SNUG database.

Education/Experience

• High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.
• Must have lived experience with background similar to the high risk youth being served by this initiative.
• Preferable that the applicant live in the targeted community and be known to the target population.
• A valid NYS Driver’s License is required.

Duties & Responsibilities

• Develop and implement effective recruitment strategies to attract qualified candidate for employment and internships.
• Utilize various sourcing methods, including but not limited to job boards, social media, professional networking events, and employee referrals.
• Assist in building and maintaining a pipeline of potential candidates for future job openings.
• Organize and attend job fairs, campus recruiting events, local networking and community events.
• Will review resumes and applications to identify qualified candidates as needed (if confirmation of hard requirements for a position is needed).
• Conduct initial phone screens to assess candidate qualifications (as needed and determined by program and position).
• Responsible for collecting and reviewing all internship applications, for internal and external candidate placement.
• Will work with agency program leaders to understand needs and opportunities for agency placement, per semester.
• Coordinate interview scheduling with program leaders and potential candidates.
• Coordinate all pre-internship onboarding and necessary paperwork, ensuring interns are ready to start by the beginning of their placement.
• Assist assigned supervisors in completing evaluations and other documentation, as required by the intern’s college/university.
• Responsible for efficiently tracking all internship placements on an annual basis, including but not limited to application deadlines, required hours for interns, supervisors and programs assigned to.
• Will build and maintain partnerships with representatives from local/regional universities and colleges to understand their needs, communicate ICAN program needs and place interns appropriately.
• Will assist in building the ICAN Internship policy and continually improving the policy as the agency grows.
• Ensure a positive candidate experience by providing timely feedback and communication.
• Guide candidates through the recruitment process, from initial contact to onboarding, as needed and in conjunction with the Human Resources team.
• Partner with and proactively communicate with hiring managers and/or Directors to understand their staffing needs and develop effective recruitment plans for their program needs.
• Collaborate with local employment agencies, colleges, universities, and other potential resources to help promote ICAN career and internship opportunities.
• Provide regular updates to the Director of Human Resources on recruitment progress.
• Collaborate with the Director of Human Resources to ensure alignment between recruitment and overall HR strategies.
• Support the Human Resources Manager in maintaining accurate and up-to-date records, including internal and external job postings and applications, in the applicant tracking system (ATS).
• Generate recruitment reports and metrics to track performance and identify areas for improvement.
• Ensure recruitment practices comply with all relevant employment laws and regulations, including federal, state, and local employment laws and regulations, as well as ICAN company policies.
• Maintain accurate and up-to-date records in the applicant tracking system (ATS).
• Assist with managing the recruitment budget and allocating resources effectively.
• Assist with additional projects and/or duties as required by management of the Human Resources department, on an as needed basis.
• Occasional travel is required. This will include (but not limited to) local travel between worksites, travel to recruiting events, career fairs, local/regional colleges and universities, ICAN tabling events, community events, etc

Education/Experience

• Bachelor’s Degree in Human Resources, Business Administration, or related field preferred.
• At least two years of Human Resource or related experience preferred.
• Minimum of 2 years of direct experience in recruitment or talent acquisition, preferably in the non-profit sector.
• An equivalent combination of education and experience will also be considered.
• A valid NYS Driver's License is required.

Education/Experience

• BA/BS required; Master’s preferred (Education, Social Work, Psychology, School Counseling, Public Administration, or related).
• Minimum of 5+ years progressive leadership in school-based programming, mental or behavioral health, and/or another relevant field.
• Demonstrated success managing large contracts, multi-site teams, and data-driven performance reporting.
• Experience partnering with district leadership (Superintendent/Administrators), Special Education/CSE teams, and building administrators.

Duties & Responsibilities

• Oversee review, drafting, and negotiation of contracts across government, vendor, partnership, grant, consulting, and service agreements.
• Collaborate with leadership and review policies and procedures as they relate to legal compliance and risk.
• Identify legal and financial exposure, advising leadership on liability, indemnification, insurance, termination, and operational alignment.
• Partner closely with Finance to ensure contractual commitments reflect financial and operational realities.
• Lead legal oversight of commercial leases, site expansions, relocations, acquisitions, and capital projects.
• Conduct due diligence in regard to capital projects, community partner collaborations, governmental agency regulations, and other new project matters.
• Coordinate with external real estate counsel as needed.
• Provide ongoing legal counsel to executive leadership and the board.
• Advise on new programs, social enterprise initiatives, and geographic expansion.
• Monitor and assess regulatory and compliance risks affecting operations and governance.
• Identify and mitigate organization-wide legal risks through policy development and internal controls.
• Support outside counsel and Human Resources on employment-related matters.
• Oversee litigation management and outside counsel relationships.
• Align insurance coverage with overall risk profile.
• Collaborate cross-functionally with executive leadership, finance, HR, operations, and program teams.
• Build internal legal literacy and governance processes to strengthen decision-making and risk awareness.

Education/Experience

• Juris Doctor (JD) from accredited law school.
• Licensed and in good standing to practice law in New York State.
• Minimum 5+ years of relevant legal experience.
• Significant experience in: Contract drafting and negotiation, Commercial lease review, and Regulatory compliance.
• Strong ability to translate legal language into practical operational guidance.
• Proficiency in Microsoft Office Suite, Google Suite, and Word Document Processing.
• Experience advising senior leadership or non-profit boards.
• Valid driver’s license. Ability to attend off-site meetings and events as required.
• Experience in nonprofit or human services environments.
• Familiarity with New York State government contracts.
• Experience supporting multi-site or multi-entity organizations.
• Background in real estate transactions or commercial leasing.
• Exposure to social enterprise or subsidiary structures.
• Ability to read and interpret reports, funding guidelines, and media correspondence. Strong writing and editing skills. Ability to speak effectively before stakeholders, partners, and media outlets.

Duties & Responsibilities

• Identify and cultivate relationships with individual donors, sponsors, and community partners.
• Assist in planning and executing fundraising campaigns and events.
• Research and apply for grants and funding opportunities.
• Maintain donor records and ensure timely acknowledgements and communications.
• Support the creation of fundraising materials, including letters, emails and reports.
• Track and report on fundraising progress and goals.
• Represent the organization at community events and meetings as needed.
• This position may require occasional evening or weekend work for events.

Education/Experience

• Bachelor’s Degree required in a related field.
• 3+ years of fundraising experience is strongly preferred.
• Experience with donor database systems and fundraising analytics.
• Understanding of fundraising principles.
• Basic knowledge of fundraising principles is preferred.
• A valid NYS Driver's License is required.

Duties & Responsibilities

• Provide clinical services to 2-3 families at a time, conduct up to daily meetings with each child/youth and family.
• Provide crisis intervention and stabilization.
• Conduct intensive outreach to client and family.
• Screen and assess clients for social determinants of health, mental health, trauma, risk, and substance use.
• Assess client and develop a Treatment Plan.
• Develop and facilitate service delivery.
• Coordinate treatment plans with collateral service providers.
• Maintain complete case management records.
• Provide on-call rotation duties and coverage as needed.
• Other related duties within the scope of the position as assigned by the Supervisor.
• Assists with additional projects and/or duties as needed.

Education/Experience

• MSW, or Masters in Psychology or Human Services and Licensed Mental Health provider -OR- Unlicensed with a Masters or Bachelor’s Degree with at least one year of relevant experience in community based mental health or case management.
• Experience working with children and youth in crisis situations.
• Experience in utilization of trauma-informed practices.
• Experience working with children and adolescents.
• Experience delivering Evidence-Based Interventions to children and adolescents.
• Comfortable traveling to and working in families’ homes and communities.
• Ability to be proactive and have relentless commitment to shared treatment planning and shared decision-making.
• Demonstrated ability to engage hard-to-reach populations as well as families and youth impacted by trauma, poverty, complex stressors, violence, mental health, etc.
• Excellent oral and written communication skills.
• Must possess a valid NYS driver’s license

Duties & Responsibilities

• The HF Resource and Support Specialist identifies, recruits and interviews families in their home to determine level of risk, obtaining informed consent from the family and referring families to appropriate resources (including home visiting services).
• Provide interventions/referrals that are family centered and strength based directed at establishing a trusting relationship.
• Maintain a caseload and conduct regular home visits with families to assist them in strengthening their parent-child relationship.
• Assist parents in improving their skills to optimize the home environment, improving the family support system and increasing the family’s ability to problem solve and assume the role of advocate for themselves and their children.
• Assures that all records are accurate and up-to-date. HFRSS will utilize a computer and other office equipment to gather, record, retrieve, collate, copy, and disseminate information.
• Attends center meetings, case reviews, staff meetings, parent meetings, in-services, tabling events, supervisions, and other meetings/trainings as directed.
• Responsible for assisting the family in establishing goals and a plan for accomplishment of these goals.
• Responsible for assessing realistic short term and long-term goals for normal growth and development of target children.
• Responsible for working flexible hours to meet the needs of working families and availability for emergency situations.
• Establish and maintain personal and programmatic boundaries, while providing supportive services.
• Offer strong interpersonal skills and the ability to relate to individuals who may not share basic commonality including value system and behavior norms.
• Maintain confidentiality of all acquired information.

Education/Experience

• A high school diploma/GED with experience working with, or assisting, at-risk children and families in a community setting.
• Knowledge of infant and child development is preferred.
• Valid Driver’s License and reliable transportation is required.

Duties & Responsibilities

• Provide regular supervision to assigned Case Planners and Community Based Support Specialists, reviewing caseloads, progress, and challenges; offering guidance and support in case management, crisis intervention, and service coordination.
• Ensure Case Planners deliver services consistent with the agency’s mission, vision, and values; promoting a strengths-based, family-centered, and culturally responsive approach in all case planning activities.
• Monitor and review the progress of care across Case Planners’ caseloads to ensure services are responsive to family needs, aligned with program standards, and advance permanency planning goals (including preventing foster care placement, expediting reunification, and reducing re-entry into care, etc.).
• Participate in recruitment, selection, and training of Case Planners.
• Ensure Case Planners meet all OCDFCS, agency, state, and federal contact requirements, including monthly home visits, mandated face-to-face contacts, service plan reviews, family group conferences, and other casework contacts as outlined in program requirements.
• Review and approve case plans, progress notes, and documentation to ensure adherence to agency, local OCDFCS, federal, and state standards.
• Track data, documentation, and compliance metrics to ensure program performance and address gaps in service delivery.
• Monitor service delivery of assigned Case Planners to ensure compliance with agency and regulatory body requirements.
• Coordinate with Program Manager, OCDFCS, schools, service providers, and community agencies to support staff and family needs, reduce barriers, and strengthen cross-system collaboration.
• Attend meetings as required.
• Provide reports and updates to the Program Manager on caseload activity, challenges, and successes.
• As needed, provide direct support to staff and/or families in the field, including attending family group conferences, home visits, court appearances, or crisis situations.
• Review and report incidents according to agency policy.
• Promote a safe and supportive environment for staff and families, encouraging reflective supervision, professional growth, and continuous quality improvement.
• Travel primarily within Oneida County with occasional travel in New York State as required.]Additional duties may be assigned, on an as needed basis.

Education/Experience

• Bachelor’s Degree in Human Services or related field with a minimum two years of experience working with youth and their families.
• Management and supervisory experience working in child welfare setting preferred.
• A valid NYS Driver's License is required.

Duties & Responsibilities

• Provides day-to-day oversight of all programmatic operations including but not limited to master scheduling, coordination of programming and events, direct communications with customers and clients, and general management of the facility.
• Work closely with Director of Operations to fulfill vision, maximize utilization of facility and identify opportunities for program growth, partnerships, and revenue generation.
• Provide programmatic support to program staff including but not limited to: assisting with programs when necessary, conflict resolution, training, daily support, etc.
• Assists ICAN team members to help link clients and their families to appropriate resources and services in a timely and coordinated manner both within the facility and within the agency.
• Responsible for record keeping and budget management.
• Additional duties may be assigned, on an as needed basis.

Education/Experience

• Bachelor’s Degree in Sports Management, Therapeutic Recreation, Human Services or related field preferred.
• At least three (3) or more years of experience as a supervisor/manager preferred.
• Must have strong attention to detail, excellent time management skills, a thorough knowledge of services provided, well developed advocacy skills, and a knowledge and understanding of sports and recreational programming.
• Experience working with clients with severe emotional and behavioral problems preferred.

Duties & Responsibilities

• Conducts electronic, phone, mail and in-person outreach to search for, locate and engage consumers.
• Conducts calls to engage prospective clients in a discussion around Health Home program benefits and enrollment.
• Conducts home visits.
• Reports to the Outreach Supervisor. Works with the Outreach Supervisor to schedule appointments to enroll prospective clients into the Health Home program.
• In collaboration with other care management staff, helps members identify and participate in community-based activities/resources that support their physical or behavioral health as part of their individual care plan.
• Assists clients with scheduling appointments as requested by the Outreach Team or Adult Care Coordinators.
• Completes detailed written records of contact with clients in a timely manner utilizing electronic record systems.
• Participates in team meetings and report any issues affecting compliance, engagement and enrollment.
• Completes Assessments and or Eligibility Documentation needed for Enrollment in the program.
• Supports the Adult Health Home program by holding a caseload if necessary to meet the needs of the program and support Adult Care Coordinators.
• Supports Outreach and Engagement with community events and / or referral sites.
• Achieves an engagement rate comparable or above industry standard.
• Other duties may be required, on an as needed basis.

Education/Experience

• Bachelor’s Degree in Human Services, Social Services, Psychology or related field.
• Minimum of 2 years of relevant, related experience in the field is required.
• Valid NYS Drivers License required

Duties & Responsibilities

• Assists in the development and execution of ICAN's content and communications strategy to strengthen brand awareness and engagement.
• Research, write, edit, and develop original content for all communication channels, including but not limited to website copy, social media posts, email campaigns, publication, reports, presentations, proposals, interviews, and promotional materials..
• Create and publish engaging digital content such as videos, photos, graphics, infographics, and written posts.
• Curate, repurpose, and adapt content from existing sources to maximize reach and effectiveness.
• Coordinate internal interviews and gather program information to support storytelling and content development.
• Collaborate with designers and internal teams to ensure content is visually compelling, accurate, and aligned with brand standards.
• Plan, coordinate, and implement ICAN's social media presence across platforms.
• Maintain content calendars and ensure deadlines and campaign goals are met.
• Monitor trends and explore new platforms or opportunities to expand ICAN;s digital reach.
• Support Live and on-site social media coverage at programs and events as needed.
• Build, coordinate, and distribute monthly and special email communications for ICAN and its programs.
• Identify and develop content, create outlines, collaborate with designers, test campaigns, secure approvals, and schedule sends.
• Monitor email performance and contribute to ongoing optimization efforts.
• Serve as an administrator and content editor for ICAN websites.
• Create, update, and publish website content including news stories, testimonials, program information, photos, and media.
• Monitor website functionality and content accuracy; recommend enhancements and updates.
• Act as a liaison with external websites vendors or programmers as needed.
• Oversee and maintain ICAN's broader digital footprint, including Google Business pages, online review platforms, community directories, tourism outlets, and third-party websites.
• Draft and distribute press releases, media alerts, and other PR materials.
• Maintain and updates media and press contact lists.
• support media outreach efforts, press conferences, interviews and community engagement opportunities.
• Coordinate media appearances (radio, television, podcasts, etc.) as needed.
• Assist with media research, advertising placement planning, vendor coordination, and invoice review.

Education/Experience

• Bachelor's Degree in Marketing, Communications, Business, Project Management, or related field strongly preferred.
• Plus 2-4 years of experience in a marketing support role.
• Experience in social media, email marketing and website management.
• Strong organizational and time management skills, with high attention to detail.
• Clear written and verbal communication skills and the ability to work across departments.
• Demonstrated ability manage multiple projects and priorities in a fast-paced environment.
• Experience supporting marketing or creative teams in a nonprofit or agency setting is preferred, but not required.
• A valid NYS Driver's License is required.

Duties & Responsibilities

• Conduct mobile outreach and create client service engagement opportunities for homeless individuals and families on the streets in absence of other Street Outreach workers
• Responsible for directing the team as they conduct crisis response and intervention, shelter referrals, and linking families with the appropriate destination for continued services, including referral to and/or enrollment in the CoC’s Coordinated Entry System and linking individuals and families with the appropriate level of housing and services.
• Collaborates and acts as liaison with other homeless services providers and community resources to facilitate access to the continuum of community services including, basic needs, food, clothing, shelter, hygiene, and laundry; housing assistance; substance abuse education and treatment.
• Ensures accurate data entry in both internal electronic health record and external database systems.
• Provides support and guidance as the team assists clients in obtaining housing readiness documentation such as ID, social security card and income verification.
• Ensures the team is maintaining complete client records, daily activity logs, mileage logs, and other reports as directed.
• Attend team meetings, case conferences, training workshops and community meetings as needed.
• Work in close partnership with the Mohawk Valley Housing and Homeless Coalition Planning Office. This includes participating actively in Mohawk Valley Housing and Homeless Assistance Coalition Plenary Meetings and assisting with the annual HUD Point-In-Time count.
• Assist with screening of potential program participants for Rapid Re-housing programs which may include VI--SPDAT.
• Ensures that the team is trained and follows safety protocols for community street outreach.
• Completes all reporting requirements in a timely manner and in accordance with all contract requirements.

Education/Experience

• Bachelor's Degree in Social Work with a year or more working experience in a human service field or related field or an Associate Degree in a human service field.
• 2 or more years of social services experience working with persons and families who are homeless or who have experienced homelessness or a high school diploma/GED and 5 years experience working with persons and families who are homeless or who have experienced homelessness.
• A valid NYS Driver's License is required.

Duties & Responsibilities

• Use data-driven practices to identify and support students at risk of chronic absenteeism, disengagement or academic difficulty.
• Provide individualized, student-and-family centered interventions that address academic, social and environmental barriers to success.
• Collaborate with school staff to respond to early alerts and implement timely supports that promote student persistence and on-time graduation.
• Serve as a liaison between students, families, schools and community partners to coordinate academic and social-emotional resources.
• Conduct proactive outreach to students and families through meetings, phone calls and events to increase engagement and participation.
• Monitor student attendance, academic progress, and behavioral indicators, adjusting interventions as needed to support continuous improvement.
• Support students in goal setting, academic planning, and postsecondary readiness aligned with GEAR UP objectives.
• Maintain accurate and timely documentation of student services, interventions, and outcomes in compliance with grant and reporting requirements.
• Identify trends, service gaps and cohort needs to inform targeted programming and retention strategies.
• Participate in program evaluation, data collection and continuous improvement efforts to strengthen student outcomes.
• Promote a positive, supportive school climate by building strong relationships with students, families and school staff.
• Additional duties may be assigned on an as needed basis.

Education/Experience

• Bachelor's degree in Education, Special Education, Psychology, Social Work or related field is preferred.
• A minimum of three years relevant experience in tradition and non-tradition youth service setting required.
• An equivalent combination of education and experience will also be considered.
• A NYS valid driver's license is required.

Duties & Responsibilities

• Responsible for outreach and engagement to formally enroll referred children into the care management program.
• Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
• Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and service immediately required, based on information received from referral sources if applicable.
• Ensures all initial linkages are established and maintained.
• Collaborates with all services providers and establishes team communication plan.
• Monitors goals on a continuing basis and that team is communicating.
• Monitors and ensures that care plan is relevant to health home policies and procedures.
• Consults with family members and social supports to maintain support consistency.
• Advocates for additional services and linkages as appropriate.
• Maintains current care management documentation and information regarding care management activities within the required health IT system.

Education/Experience

• Bachelor's Degree (B.A.) in human services or mental health field from a four-year college or university.
• At least two years experience in Human Service, primarily Mental Health and Substance Abuse.
• A valid NYS Driver's License is required.

Duties & Responsibilities

• Responsible for outreach and engagement to formally enroll referred children into the care management program.
• Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Ensures supports are in place inclusive of peer and family contacts.
• Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
• Ensures all initial linkages are established and maintained.
• Collaborates with all services providers and establishes team communication plan.
• Monitors goals on a continuing basis and that team is communicating.
• Monitors and ensures that care plan is relevant to health home policies and procedures.
• Consults with family members and social supports to maintain support consistency.
• Advocates for additional services and linkages as appropriate.
• Maintains current care management documentation and information regarding care management activities within the required health IT system.

Education/Experience

• Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university.
• At least two years experience in Human Services, primarily Mental Health and Substance Abuse.
• A valid NYS Drivers License is required.

Duties & Responsibilities

• Provide residents with guidance related to program expectations and ensures safety of mothers and children.
• Works closely with the Program Coordinator and Service Coordinator to ensure all program needs are met.
• Documents specific observations of residents which include using the sign in log to monitor the residents leaving and returning to the house and their compliance with curfews, ensuring residents complete household chores, ensuring residents are properly caring for their children, and that they are complying with all house rules as described in the Resident's Handbook.
• Provides direct service to the residents of Evelyn's House including assisting residents in reaching individual and program goals and coordinating or leading individual and group sessions for residents while providing guidance and empowerment.
• Will be responsible for preparing dinner for residents and their children. Ensuring that the house is neat and orderly, disinfecting common areas throughout the house.
• Attends agency trainings, meetings and activities as directed.
• Communicates regularly with the Housing Manager, Program Coordinator and Service Coordinator.
• Oversees residents as they self-dispense medication as needed.
• Responsible for the afterhours on-call rotation.
• Maintains professional communication with residents.
• Provides general supervision of all house activity and enforces house rules during the work shift.
• Drives residents regularly within the county as directed by the Housing Manager.
• Provides individualized direct services for residents of Evelyn's House and documents into our electric record database.
• Makes referrals and advocates to ensure that all residents receive the necessary services.
• Additional services may be assigned on an as needed basis.

Education/Experience

• High school diploma or general education degree (GED); experience and/or training in the areas of residential living, transitional youth or human service; or equivalent combination of education and experience.
• A valid NYS Driver's License is required.

Duties & Responsibilities

• Responsible for outreach and engagement to formally enroll referred adults into the care management program.
• Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
• Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
• Ensures all initial linkages are established and maintained.
• Collaborates with all services providers and establishes team communication plan.
• Monitors goals on a continuing basis and that team is communicating.
• Monitors that care plan is relevant to health home policies and procedures.
• Consults with family members and social supports to maintain support consistency.
• Advocates for additional services and linkages as appropriate.
• Maintains current care management documentation and information regarding care management activities within the required health IT system.

Education/Experience

• Bachelor's degree (B.A.) in human services or mental health field from a four-year college or university.
• At least one year experience in Human Services, primarily Mental Health and Substance Abuse.
• Valid NYS Drivers License required

Duties & Responsibilities

• Support permanency planning efforts by working collaboratively with families, agency personnel and OCDFCS to prevent foster care placement, expedite safe reunification when placement occurs, and reduce the likelihood of re-entry into care.
• Conduct outreach to engage referred clients and families, assisting them in understanding agency philosophy, policies, and services.
• Maintain a caseload of 10-15 families, providing strength-based, family-centered, and culturally competent care and quality service to each family.
• Link clients and families to appropriate resources and services in a timely, coordinated manner. Maintain routine follow-up on linkages and referrals made.
• Review, create, and update service plans in collaboration with families, supervisors, and OCDFCS; submit revisions for approval prior to implementation.
• Schedules routine review meetings to update and discuss progress.
• Schedule and facilitate monthly team meetings with families, service providers, and other relevant stakeholders.
• Conduct at least 2 contacts per month (one home visit and one face-to-face contact) with each child/family on caseload.
• Serve as a liaison between client/family, OCDFCS, agency personnel, and community service providers as needed.
• Identify and utilize formal and informal community supports and networks to meet client/family needs.
• Maintain accurate, timely documentation and comprehensive client files in accordance with OCDFCS, ICAN, state and federal regulations.
• Attend all required meetings, court appearances, and conduct face-to-face client contacts as required.
• Participate in agency in-services, workshops, and seminars as required.
• Report incidents promptly and engage in quality improvement initiatives as directed by the supervisor.
• Travel within the county to meet clients in their homes, schools, or other relevant settings.
• Trainings as necessary and scheduled.
• Additional duties may be assigned, on an as needed basis.

Education/Experience

• Bachelor's Degree in Human Services or related field;
• Plus at least one year of experience working with youth and their families.
• Experience working in child welfare setting preferred.
• A valid NYS Driver's License is required.

Duties & Responsibilities

• Provide case contacts, which include home visits. Complete assessments, provide individual/family/group therapy, treatment planning, monitoring and crisis management.
• Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based.
• Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth’s behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth’s capacity to achieve age–appropriate developmental milestones.
• Provides crisis response, which includes a rotating on call schedule amongst the ACT team members.
• Participation in daily morning team meetings and bi-weekly supervision.
• They must successfully complete the required ACT Institute trainings as well as obtain and maintain CANS certification

Education/Experience

• Professional License by the New York State Education Department is required and operating within the practitioner’s scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapists (LCAT).
• At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional and behavioral impairments (commensurate with RTF or CR level of care), histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience.
• Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role.
• Valid NYS Drivers License required

Duties & Responsibilities

• Responsible for activating exhibits and inspire learning through museum programs, such as arts and crafts, music, drama, physical movement, storytelling and cooperative games.
• Assist with facilitating school visits, summer camps, private events and community outreach with the Mobile Museum.
• Perform unloading and loading of vehicle, set-up and break down of exhibits and activities specific to Mobile Museum programs and events.
• Participate in routine checks, monitor exhibits, reset props, remove unsafe objects, support basic maintenance and cleaning, and report needs to management.
• Proactively engage guests and initiate conversations to provide positive, active engagement of children and families with exhibits and programs.
• Ensure appropriate exhibits and supplies are secured in the vehicle based on each event or location.
• Communicate with management when supplies are needed.
• Ability to calmly and effectively handle emergency situations.

Education/Experience

• Applicants must be 18 years of age or older.
• Minimum High School Diploma or equivalent preferred, but not required.
• Experience working with a child/family audience in a customer service environment or similar role (this includes relevant paid and unpaid work/volunteer/community work).
• Course-work in Early Learning or Childhood Development (0-10 years old) a plus.
• Experience working or volunteering with children in an educational or recreation setting.
• Valid NYS Driver's License is required or Reliable Transportation.