• Outreach Specialist

    Children’s Care Management

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Children’s Health Home Outreach Specialist position. (Click here for program information)

    The Children’s Health Home Outreach Specialist is an integral part of the Care Management team. Some of the core functions of this position are to locate, educate, engage, and consent new patients referred to the Health Homes. The Outreach Specialist adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.

    Annual Salary: $46,000, Non-Exempt, paid at an hourly rate.
    35-hour workweek, Monday - Friday

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    • Conducting electronic, phone, mail and in-person outreach to search for, locate and engage consumers.
    • Conduct home visits and calls to engage prospective clients in a discussion around Health Home program benefits and enrollment.
    • Work with the Program Manager and Care Management Supervisor to schedule appointments to enroll prospective clients into the Health Home program.
    • In collaboration with other care management staff, help members identify and participate in community-based activities/resources that support their physical or behavioral health as part of their individual care plan.
    • Assist clients with scheduling appointments as requested by the Outreach Team or Youth Care Coordinators.
    • Complete detailed written records of contact with clients in a timely manner utilizing electronic record systems.
    • Participate in team meetings and report any issues affecting compliance, engagement and enrollment.
    • Complete CANS Assessment needed for Enrollment in the program.
    • Achieve an engagement rate comparable or above industry standard.
    • Bachelor’s Degree in Human Services, Social Services, Psychology or related field.
    • A minimum of 2 years of relevant, related experience in the field is required.
    • Heath Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • 8 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    • 4-Day Workweek (optional)
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now