Career Opportunities
Explore opportunities here if you are interested in joining our team in helping to keep families together. We strive to provide our employees with an experience that is enjoyable, supportive and rewarding in many ways.
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Robin's House Residence Counselor (Full-Time)
Children's Crisis Residence
Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time Residence Counselor position, in our Children's Crisis Residence Program. (Click here for Program Information.)
Robin's House is a short-term, therapeutic residential home designed to support youth ages 5-19 experiencing emotional, behavioral, or mental health crises. The residence provides a structured, safe environment where children receive individualized care, including crisis intervention, counseling, and daily living support. The goal is to stabilize the child, address immediate mental health needs, and prepare them for a successful transition back to their home or to a long-term care setting. The program works collaboratively with families and mental health professionals to ensure continuity of care and long-term stability.
The Residence Counselor is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions.
Shift:
- This is a Full-Time position with the following schedule.
Week A
Monday 6:30am-3:15pm
Tuesday 2:15pm-11pm
Wednesday 1:30pm-11pm
Friday 2:15pm-11pm
Week B
Monday 2:15pm-11pm
Tuesday 2:15pm-11pm
Wednesday 1:30pm-11pm
Friday 2:15pm-11pm
Flexibility will be required to work shifts, including evenings, weekends, and holidays as needed.
This is an non-exempt position, paid an hourly rate $20.00.
Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.
Duties & Responsibilities
- Provide direct care, supervision, and support to children during their stay in the crisis residence.
- Assist with the daily functioning of the residence, including implementing structured routines, providing emotional support, and facilitating therapeutic activities.
- Work collaboratively with mental health professionals, including therapists, social workers, and healthcare providers, to create and implement individualized treatment plans.
- Help manage crises using approved behavioral intervention techniques, ensuring the safety and well-being of the children.
- Support children in developing coping strategies, life skills, and emotional regulation techniques.
- Communicate regularly with families and caregivers, providing updates and supporting the child’s transition plan.
- Maintain accurate documentation of all care activities and interactions in accordance with regulatory requirements.
- Regularly participate in staff meetings and supervision.
- Attend agency in-services, workshops and seminars as required.
- Participate in training sessions and stay current with training updates as required.
- Additional duties may be required, on an as needed basis.
Education/Experience
- Individuals must be 21 years of age or older.
- High School Diploma or Equivalent. Related experience and/or training in the areas of residential living, transitional youth, or human services; or equivalent combination of education and experience.
- Experience working with children, particularly those in crisis or with behavioral health needs, is strongly preferred.
- Strong communication and interpersonal skills, with an ability to remain calm in challenging situations.
- Willingness to complete required training in crisis intervention and de-escalation techniques.
- Must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry.
- Valid New York State driver's license and reliable transportation is required.
Employee Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401K Retirement Plan
- 4-Day Workweek (optional)
- Paid Vacation Time
- Paid Sick Leave
- Paid Personal Time
- Paid Bereavement Time
- Paid Birthday Leave
- 9 Paid Holidays
- Tuition Assistance Program
- Employer Paid Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Employee Wellness Benefit
- Longevity Awards
Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.ICAN is an equal opportunity employer.Apply Now