Career Opportunities

ICAN offers a variety of career opportunities for individuals to work with children and their families in a field that is rewarding, challenging and dynamic.

Explore opportunities here if you are interested in joining our team in helping to keep families together. We strive to provide our employees with an experience that is enjoyable, supportive and rewarding in many ways.

  • Social Care Network Specialist

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill multiple Full-Time Social Care Network Specialist positions. These positions will be located across various counties including Herkimer County, Montgomery County, Onondaga County and Oneida County.

    The Social Care Network (SCN) Specialist will be at the forefront of human-centered care, connecting Medicaid-eligible members to vital non-medical services — from housing and nutrition to transportation and emotional well-being — that can dramatically improve their quality of life. The Specialist will adhere to and promotes the philosophy and mission of the agency by performing the following duties and responsibilities.

    Salary:  The annual salary range is $43,000 to $45,000. This range is an estimate based on an applicant’s skills and experience. This is a non-exempt position, paid at an hourly rate.

    35-hour workweek; Monday- Friday.

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Be the First Connection: Serve as the primary contact for Medicaid members, conducting comprehensive assessments using the Unite Us platform to uncover unmet Health-Related Social Needs (HRSN).
    • Guide with Purpose: Help members navigate life-changing services that address critical areas like food security, housing stability, and transportation access.
    • Coordinate Care Seamlessly: Collaborate with ICAN teams and a statewide network of community-based organizations to ensure smooth service delivery and follow-up care.
    • Support Through Change: Re-screen members after major life events and ensure their evolving needs are met.
    • Amplify Outcomes: Provide regular reporting to the Director of Preventive Services and participate in case conferencing to track progress and improve coordination.
    • Keep Learning: Participate in all required training and agency meetings to stay informed, connected, and empowered in your role.
    • Additional duties may be assigned, on an as needed basis.

    Education/Experience

    • Associate’s degree or equivalent experience in social work, health services, or community engagement is required.
    • Applicants with lived experience navigating health care and human services is preferred, but not required.
    • A Valid NYS Driver's License is required.

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • 4-Day Workweek (optional)
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 9 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now