Career Opportunities

ICAN offers a variety of career opportunities for individuals to work with children and their families in a field that is rewarding, challenging and dynamic.

Explore opportunities here if you are interested in joining our team in helping to keep families together. We strive to provide our employees with an experience that is enjoyable, supportive and rewarding in many ways.

  • Community Liaison

    Integrated Community Alternatives Network (ICAN), a Community-based Wraparound provider of Social and Mental Health services with emphasis on treating the client in a family context, is currently seeking innovative and experienced applicants to fill a Full-Time, Community Liaison position.

    The Community Liaison takes the lead in representing the agency throughout the community including all referral sources into ICAN programs. The Community Liaison does so by performing the following duties and responsibilities:

    The annual salary generally ranges between $42,000-$45,000 . This range is an estimate based on an applicant’s skills and experience.

    35-hour workweek, Monday - Friday

    Please make sure to apply for this role - even if you don’t meet 100% of the above qualifications. We welcome your application and would, in particular, like to know what about the role and our organization interested you.

    Duties & Responsibilities

    • Responsible for connecting potential clients to ICAN services by working closely with families to determine eligibility and providing intensive support as families begin to access services
    • Remain up to date on all of ICAN’s programs and services in order to assist families through referral processes
    • Maintain knowledge of and positive working relationships with community referral sources
    • Maintain intake database (including contact submission forms from ICAN’s website) and ensure timely and supportive referrals. Maintain waiting lists for programs and take the lead in ensuring we stay in contact with families during the wait and provide warm hand offs when coming off the waiting list
    • Ensure that agency and program guidelines are met regarding new enrollments
    • Represent ICAN in the community through outreach efforts including, but not limited to tabling events, community events, and outreach to community-based organizations
    • Facilitate and/or assist with service-centered groups, as needed
    • Ensure all initial linkages are established and maintained. Advocates for additional services as appropriate
    • Participate in bi-weekly one on one supervision with management
    • Conduct outreach and home visits to engage clients and assist families in understanding ICAN programs and services. This includes but not limited to assisting with gathering necessary paperwork or signatures for admission into an ICAN program/service
    • Attend agency trainings, staff meetings, etc. as necessary

    Education/Experience

    • Associate's degree in human services, psychology or related field preferred; or 1-2 years of related experience and/or training; or equivalent combination.
    • Valid NYS Driver’s License is required

    Employee Benefits

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401K Retirement Plan
    • Paid Vacation Time
    • Paid Sick Leave
    • Paid Personal Time
    • Paid Bereavement Time
    • Paid Birthday Leave
    • 8 Paid Holidays
    • Tuition Assistance Program
    • Employer Paid Life Insurance
    • Long-Term Disability
    • Employee Assistance Program
    • Insurance Buy Back
    • Employee Wellness Benefit
    • Longevity Awards
    Interested applicants are invited to submit a letter of interest, resume and list of professional references at our ICAN Career Center.
    ICAN is an equal opportunity employer.
    Apply Now