Join Our Team
The ICAN Culture
ICAN was named the Best Place to Work in CNY (over 100 employees) by the Central New York Business Journal!
If we had to sum it up in a few words: Family-First. Flexible. Fun.
Within our growing team of over 320 staff, this is what rises to the top and makes ICAN a sought-after place to work. For our clients, we restore social, emotional, mental and behavioral health and well-being to individuals and families. Our staff are empowered to do the same for themselves and each other. The well-being of our staff is paramount. If we are well and strong as a team, we do our very best work for our clients and the community.
It’s as simple as that.
What to look forward to as a member of our team...
Be yourself. Feel supported. Be encouraged to grow. Make a difference in the lives of others.
Internally, we talk about a certain “secret sauce” that makes ICAN so special. No one here has the exact recipe for it, but it’s one of those things where when you get a taste, it’s unmistakably ICAN.
You’ll immediately get a feel for what it’s like here, starting with a robust (and fun!) new hire orientation that includes coffee with the CEO. And that’s just the beginning. Throughout your career at ICAN, it will become evident what a valued asset our employees are. You will enjoy ongoing appreciation efforts, fun outings, supervisors who guide you AND challenge you, and rewarding work.
ICAN is a place that values innovation, technology, creativity and quality.
It’s all the things you want in a workplace, but more. Much more.
Full Time Benefits
- Medical, Dental, Vision Insurance
- Employer Paid Life Insurance
- 401K with Competitive Employer Match
- Voluntary Benefits
- Paid Time Off (Vacation, Sick, Personal)
- Paid Birthday Leave
- 9 Paid Holidays
- Employee Assistance Program
- Telemedicine Program
- Longevity Awards
Part Time Benefits
- NYS Paid Sick Leave
- 401K with Competitive Employer Match
- Voluntary Benefits
- Employee Assistance Program
- Telemedicine Program
- Longevity Awards
What Our Staff Is Saying…
ICAN not only helps families to be the best they can be, it also models those qualities. People help each other, they are considerate and inclusive.
ICAN culture is warm, welcoming, positive, and professional – we balance the vibe of a world-class corporation with a mom-and-pop family feel.
I love working for ICAN because of the positive work environment. ICAN is family-friendly and focuses on its employees' well-being as much as the families we serve.
I know when I come to work that they'll be flexible for my and my family's needs. I'm not just an employee, I'm an individual. I've had jobs before where they don't see that. I also know that I'll always feel appreciated, respected, and cared for as both an individual and an employee when I come to work.
One of the most impactful characteristics that this agency has proved to me time and time again is that all staff - co-workers, my supervisors, and the leadership team - have genuinely cared for and supported me in becoming successful and happy. This includes my ICAN career, professional aspirations outside of ICAN, and my home/family life. To me personally, this is the number one reason why I love working at ICAN.
ICAN has a unique eye to see the potential in something or someone and bring out the very best of it.
I love that I love this place so much, that I see myself retiring from here in 27 years. I don't want to work anywhere else, we have the best culture and you have to feel it to believe it!
Work Perks
Galleries
We get together annually to celebrate our growing team that works so hard EVERY day Keeping Families Together. The days are always full of great food and music, team challenges, prizes and FUN!
ICAN supports and creates events and efforts that are family-based and which give parents, caregivers, children, mentors and mentees an opportunity to spend quality time together in low cost, FUN, community-centric environments.
We love to engage in fun ways with our communities! In 2021, we orchestrated a friendly wiffle ball game between the Herkimer Police Department and the Mohawk Valley Diamond Dawgs baseball team.
ICAN’s Mobile Office is always out in the community, sharing our services, and helping individuals see if they qualify for an array of services. It allows us to meet so many people, build awareness and trust, and strengthen ties in the community amongst partner agencies.
Each April, ICAN promotes Child Abuse Prevention Month with month-long efforts like pinwheel gardens, outreach, education and special events. Our Wear Blue day is growing in the community, helping raise awareness for the effort and promoting #GreatChildhoods.
ICAN has supported the Levitt AMP Utica Music Series since 2018. It provide free concerts with high caliper, national touring musicians and is a creative training ground for youth in our community. It has the most diverse audience in the city and we love being a part of it!
ICAN has a strong presence in Herkimer County and for many years we have supported the Mohawk Valley Diamond Dawgs Baseball Team. Our ICAN night allowed team members to enjoy a great game, a beautiful summer night and they got to spend time together outside of work.
ICAN sponsored the Utica Blue Sox’ 2022 season and had a special ICAN Night for our staff and their families. Our CEO threw out the first pitch, we brought the Chil-dren’s Museum’s Mobile Museum with us and we had perfect summer weather for the game!
The work ICAN revolves heavily around mental health and each May, we celebrate Mental Health Awareness Month with many efforts internally and externally. Our Wear Green Day gets many local companies on board to help raise awareness for mental health!
What The Truck is a weekly food truck event in Utica and in 2022 ICAN was the sponsor of “All the Family Time You Can Spend” for the season. Community events like this where food, music and people meet are perfect places for families and for our IPA network to bring mentees to!
ICAN celebrates our team members – professionally and personally. Whether it be awards, employment milestones, educational advancement or other accolades, we are so proud of those we work with!
Anasa Sinegal Named DEL Leader at MWPAI and ICAN
Brandi Candido, Director of Brand Management, celebrates 20 years at ICAN
Jeremy Butler Named Chief Administrative Officer.
Quin LaReaux, Director of Quality Improvement, Celebrates 20 Years with ICAN
Ann Kelly, Senior Billing Clerk, retires from ICAN